Just Car car insurance reviews

Just Car
Just Car's overall rating for car insurance

(as rated by the Mozo community)

6.6

based on 21 reviews in the
past 12 months

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

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Recent Just Car car insurance reviews

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Just Car

Just Car car insurance review

Overall rating   10 / 10

Worth it

Whenever I have had an accident they have always fixed my car and everything and I won't have to do a thing. They will also keep you notified of everything that is going on with your car, they are good I like them .
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Whenever I have had an accident they have always fixed my car and everything and I won't have to do a thing. They will also keep you notified of everything that is going on with your car, they are good I like them .

    Value for money   9 / 10

    Policy coverage   6 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Katherine (VIC), reviewed 13 days ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Does the job at an affordable price

Great. Cheap. Does the job with no fancy extras that cost their customers money.
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Great. Cheap. Does the job with no fancy extras that cost their customers money.

    Value for money   10 / 10

    Policy coverage   6 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Chris (SA), reviewed 20 days ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   0 / 10

Worst customer service

Worst insurance company ever. I crashed my car, they told me it was a write off, even gave me a payout figure. 2 months LATER I have been told they are now going to transport the car from the state of the accident to Victoria to have it...
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Worst insurance company ever. I crashed my car, they told me it was a write off, even gave me a payout figure. 2 months LATER I have been told they are now going to transport the car from the state of the accident to Victoria to have it re-assessed. No indication of why or how long it is going to be. Can't get an answer, can't speak to an assessor, can't make a complaint (I have tried). One contact number and one email address. Killing me financially as no car = no work. They don't care.

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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B (VIC), reviewed 3 months ago

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Just Car

Just Car car insurance review

Overall rating   0 / 10

They will do anything possible to avoid paying out

Please AVOID, don't insure with Just Car!! After my car was stolen and my Claim was made it was near impossible to get a return call. 3 Months later my Claim was declined. I have jumped through so many hoops and provided so much evidence. They...
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Please AVOID, don't insure with Just Car!! After my car was stolen and my Claim was made it was near impossible to get a return call. 3 Months later my Claim was declined. I have jumped through so many hoops and provided so much evidence. They will do and find little things they can to avoid paying out. I cannot speak low enough of these people and the customer service I have received. I am absolutely shattered, I now owe 40 odd thousand dollars and no car. They have set my entire life back years and years. Don't ruin your financial future like they have done to me.

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Bradley (QLD), reviewed 4 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   1 / 10

Terrible customer service and claims

I am going through a claim where it's not my fault. Justcar customer service is terrible as they keep promising a callback from the assessor, but it's been 2 months and no call? Also they don't update you on the repair process as everything is...
Full review

I am going through a claim where it's not my fault. Justcar customer service is terrible as they keep promising a callback from the assessor, but it's been 2 months and no call? Also they don't update you on the repair process as everything is done in the background. I would never go with this company again, simply terrible service when claiming.

    Value for money   3 / 10

    Policy coverage   3 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Deb (VIC), reviewed 5 months ago

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