Just Car car insurance reviews

Just Car
Just Car's overall rating for car insurance

(as rated by the Mozo community)

7.0

based on 23 reviews in the
past 12 months

 

Value for money

Policy coverage

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Claims handling

Trust

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Recent Just Car car insurance reviews

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Good customer service

Easy sign up and process was hassle free.
Full review

Easy sign up and process was hassle free.

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   5 / 10

    Trust   7 / 10

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Jean (QLD), reviewed 14 days ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   4 / 10

Terrible but are well priced

There communication is terrible.
Full review

There communication is terrible.

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   4 / 10

    Claims handling   0 / 10

    Trust   3 / 10

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Jessica (QLD), reviewed 15 days ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great to deal with and always well priced!

I have previously had difficulty finding an insurer, Just Car were more than willing to take me on. Plus their rates were cheaper than others who would not insure me.
Full review

I have previously had difficulty finding an insurer, Just Car were more than willing to take me on. Plus their rates were cheaper than others who would not insure me.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Kyall (SA), reviewed 15 days ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great rates for peace of mind

Have been with JUST car for over 10 years with the same car. Made one claim, had some issues with the repairer but the process to fix the issues through just car was seamless. Other quotes over time from other carriers haven't come close to matching.
Full review

Have been with JUST car for over 10 years with the same car. Made one claim, had some issues with the repairer but the process to fix the issues through just car was seamless. Other quotes over time from other carriers haven't come close to matching.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Shaun (SA), reviewed 15 days ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Lower prices then other insurance companies

I've made two claims in one year and just car insurance took care of my claims within days with no problems, I recommend them highly.
Full review

I've made two claims in one year and just car insurance took care of my claims within days with no problems, I recommend them highly.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Mohammad (VIC), reviewed 22 days ago

1 person found this review helpful – do you? Yes

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Best provider of insurance end to end

Fantastic insurer great rates great service and unbelievably quick efficient and professional end to end claim Process. One incident invoked external party uninsured making false claims again me provided top rate leg support all the way to court...
Full review

Fantastic insurer great rates great service and unbelievably quick efficient and professional end to end claim Process. One incident invoked external party uninsured making false claims again me provided top rate leg support all the way to court even provided barrister on day all covered by policy. Upon successful end to issue quick refund of excess payment made and follow up to ensure all went well. Never a problem, would recommend to anyone.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Jewels (VIC), reviewed about 2 months ago

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Just Car

Just Car car insurance review

Overall rating   6 / 10

Better quote than many others

Good prices, don't know anything else, no claims made.
Full review

Good prices, don't know anything else, no claims made.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   -1 / 10

    Trust   5 / 10

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Olive (VIC), reviewed about 2 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Excellent value for money

Excellent value for money.
Full review

Excellent value for money.

    Value for money   10 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Emma (SA), reviewed about 2 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Better than average

I've been satisfied with my insurer over the last 10 years.
Full review

I've been satisfied with my insurer over the last 10 years.

    Value for money   7 / 10

    Policy coverage   5 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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Brandon (WA), reviewed 2 months ago

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Just Car

Just Car car insurance review

Overall rating   8 / 10

Easy, simple and cost effective.

Great customer service, no fuss system. Great premiums. Keep an eye on your agreed value each year.
Full review

Great customer service, no fuss system. Great premiums. Keep an eye on your agreed value each year.

    Value for money   9 / 10

    Policy coverage   6 / 10

    Customer service   9 / 10

    Claims handling   5 / 10

    Trust   8 / 10

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Candice (NSW), reviewed 2 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great choice for young people

Great company, gave me a great rate even when under 25 with no claims.
Full review

Great company, gave me a great rate even when under 25 with no claims.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Sam (SA), reviewed 2 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

The best insurance ever

Never had a better more efficient car insurer.
Full review

Never had a better more efficient car insurer.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Wendy (QLD), reviewed 3 months ago

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Just Car

Just Car car insurance review

Overall rating   10 / 10

Worth it

Whenever I have had an accident they have always fixed my car and everything and I won't have to do a thing. They will also keep you notified of everything that is going on with your car, they are good I like them .
Full review

Whenever I have had an accident they have always fixed my car and everything and I won't have to do a thing. They will also keep you notified of everything that is going on with your car, they are good I like them .

    Value for money   9 / 10

    Policy coverage   6 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Katherine (VIC), reviewed 4 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Does the job at an affordable price

Great. Cheap. Does the job with no fancy extras that cost their customers money.
Full review

Great. Cheap. Does the job with no fancy extras that cost their customers money.

    Value for money   10 / 10

    Policy coverage   6 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Chris (SA), reviewed 4 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   0 / 10

Worst customer service

Worst insurance company ever. I crashed my car, they told me it was a write off, even gave me a payout figure. 2 months LATER I have been told they are now going to transport the car from the state of the accident to Victoria to have it...
Full review

Worst insurance company ever. I crashed my car, they told me it was a write off, even gave me a payout figure. 2 months LATER I have been told they are now going to transport the car from the state of the accident to Victoria to have it re-assessed. No indication of why or how long it is going to be. Can't get an answer, can't speak to an assessor, can't make a complaint (I have tried). One contact number and one email address. Killing me financially as no car = no work. They don't care.

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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B (VIC), reviewed 7 months ago

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Just Car

Just Car car insurance review

Overall rating   0 / 10

They will do anything possible to avoid paying out

Please AVOID, don't insure with Just Car!! After my car was stolen and my Claim was made it was near impossible to get a return call. 3 Months later my Claim was declined. I have jumped through so many hoops and provided so much evidence. They...
Full review

Please AVOID, don't insure with Just Car!! After my car was stolen and my Claim was made it was near impossible to get a return call. 3 Months later my Claim was declined. I have jumped through so many hoops and provided so much evidence. They will do and find little things they can to avoid paying out. I cannot speak low enough of these people and the customer service I have received. I am absolutely shattered, I now owe 40 odd thousand dollars and no car. They have set my entire life back years and years. Don't ruin your financial future like they have done to me.

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Bradley (QLD), reviewed 7 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   1 / 10

Terrible customer service and claims

I am going through a claim where it's not my fault. Justcar customer service is terrible as they keep promising a callback from the assessor, but it's been 2 months and no call? Also they don't update you on the repair process as everything is...
Full review

I am going through a claim where it's not my fault. Justcar customer service is terrible as they keep promising a callback from the assessor, but it's been 2 months and no call? Also they don't update you on the repair process as everything is done in the background. I would never go with this company again, simply terrible service when claiming.

    Value for money   3 / 10

    Policy coverage   3 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Deb (VIC), reviewed 8 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Amazing service

Got full car cover a few months back. Was stupid enough to back my car out of the driveway and hit a friend's car with bumper and minor panel damage. One phone call and the claim was done and both cars repaired and returned within a week. That's...
Full review

Got full car cover a few months back. Was stupid enough to back my car out of the driveway and hit a friend's car with bumper and minor panel damage. One phone call and the claim was done and both cars repaired and returned within a week. That's insane service! Cannot recommend Just Car highly enough. Great insurer for me. Just got to wait and see how much next year's premium gets bumped though!

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Jase (VIC), reviewed 12 months ago

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Just Car

Just Car car insurance review

Overall rating   10 / 10

To the people, for the people by the people

They certainly live up to their name 'People's choice'. Great customer service , not pushy, value for money and most of all service with a smile :))
Full review

They certainly live up to their name 'People's choice'. Great customer service , not pushy, value for money and most of all service with a smile :))

    Value for money   10 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Mandy (SA), reviewed about 1 year ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Fantastic all over service

Just car insurance is fantastic for all your imported car needs, 10/10 and I found these great deals on Mozo, Australia's money saving zone.
Full review

Just car insurance is fantastic for all your imported car needs, 10/10 and I found these great deals on Mozo, Australia's money saving zone.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Sean (VIC), reviewed about 1 year ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great premiums, great service

I like them because they cover you even if you have modifications and they're a good insurer for people on P plates as well.
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I like them because they cover you even if you have modifications and they're a good insurer for people on P plates as well.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   10 / 10

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Alannah-jane (QLD), reviewed about 1 year ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Affordable prices, amazing customer service!

Just cars are the best, having an imported car, no one else even came close to their quote! I rang a lot of other companies.
Full review

Just cars are the best, having an imported car, no one else even came close to their quote! I rang a lot of other companies.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Jennie (VIC), reviewed about 1 year ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Top service, good premiums, recommended

Had 2 incidents - 1st collision not my fault, and 2nd time stolen and written off car. Both times the service was excellent, efficient, friendly and helpful. Cheque was received within the week, would definitely recommend based on service. I can't...
Full review

Had 2 incidents - 1st collision not my fault, and 2nd time stolen and written off car. Both times the service was excellent, efficient, friendly and helpful. Cheque was received within the week, would definitely recommend based on service. I can't compare on price because my car was a Japanese import so no real insurance options, at the time I first insured it. Premiums were not excessive compared to friends with non import cars.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Andrew (VIC), reviewed about 1 year ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   0 / 10

Avoid at all costs

Honestly, Worst Customer Service I've ever had. They are quite cheap which is great, however they are terrible at handling claims. They put in little effort and are not very successful or helpful. They wanted me to pay my premium although they had...
Full review

Honestly, Worst Customer Service I've ever had. They are quite cheap which is great, however they are terrible at handling claims. They put in little effort and are not very successful or helpful. They wanted me to pay my premium although they had deemed an accident not my fault. We have had to continuously fight for our point for 12 months. There is NO peace of mind with this company. Their customer service was disgraceful. Go to another insurer.

    Value for money   1 / 10

    Policy coverage   5 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Jennifer (VIC), reviewed about 1 year ago

2 people found this review helpful – do you? Yes

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   0 / 10

Avoid at all costs!

Avoid avoid avoid! Just Car are quite happy to take your premiums for years. Try claiming through them and it is the most stressful, drawn out process where they try every little move possible not to pay. An absolutely disgraceful company....
Full review

Avoid avoid avoid! Just Car are quite happy to take your premiums for years. Try claiming through them and it is the most stressful, drawn out process where they try every little move possible not to pay. An absolutely disgraceful company. Communication doesn't exist!

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Hannah (QLD), reviewed about 1 year ago

4 people found this review helpful – do you? Yes

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