Just Car car insurance reviews

Just Car
Just Car's overall rating for car insurance

(as rated by the Mozo community)

6.9

based on 22 reviews in the
past 12 months

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

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Recent Just Car car insurance reviews

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Better than average

I've been satisfied with my insurer over the last 10 years.
Full review

I've been satisfied with my insurer over the last 10 years.

    Value for money   7 / 10

    Policy coverage   5 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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Brandon (WA), reviewed 4 days ago

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Just Car

Just Car car insurance review

Overall rating   8 / 10

Easy, simple and cost effective.

Great customer service, no fuss system. Great premiums. Keep an eye on your agreed value each year.
Full review

Great customer service, no fuss system. Great premiums. Keep an eye on your agreed value each year.

    Value for money   9 / 10

    Policy coverage   6 / 10

    Customer service   9 / 10

    Claims handling   5 / 10

    Trust   8 / 10

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Candice (NSW), reviewed 9 days ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great choice for young people

Great company, gave me a great rate even when under 25 with no claims.
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Great company, gave me a great rate even when under 25 with no claims.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Sam (SA), reviewed 11 days ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

The best insurance ever

Never had a better more efficient car insurer.
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Never had a better more efficient car insurer.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Wendy (QLD), reviewed 27 days ago

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Just Car

Just Car car insurance review

Overall rating   10 / 10

Worth it

Whenever I have had an accident they have always fixed my car and everything and I won't have to do a thing. They will also keep you notified of everything that is going on with your car, they are good I like them .
Full review

Whenever I have had an accident they have always fixed my car and everything and I won't have to do a thing. They will also keep you notified of everything that is going on with your car, they are good I like them .

    Value for money   9 / 10

    Policy coverage   6 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Katherine (VIC), reviewed about 2 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Does the job at an affordable price

Great. Cheap. Does the job with no fancy extras that cost their customers money.
Full review

Great. Cheap. Does the job with no fancy extras that cost their customers money.

    Value for money   10 / 10

    Policy coverage   6 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Chris (SA), reviewed about 2 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   0 / 10

Worst customer service

Worst insurance company ever. I crashed my car, they told me it was a write off, even gave me a payout figure. 2 months LATER I have been told they are now going to transport the car from the state of the accident to Victoria to have it...
Full review

Worst insurance company ever. I crashed my car, they told me it was a write off, even gave me a payout figure. 2 months LATER I have been told they are now going to transport the car from the state of the accident to Victoria to have it re-assessed. No indication of why or how long it is going to be. Can't get an answer, can't speak to an assessor, can't make a complaint (I have tried). One contact number and one email address. Killing me financially as no car = no work. They don't care.

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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B (VIC), reviewed 5 months ago

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Just Car

Just Car car insurance review

Overall rating   0 / 10

They will do anything possible to avoid paying out

Please AVOID, don't insure with Just Car!! After my car was stolen and my Claim was made it was near impossible to get a return call. 3 Months later my Claim was declined. I have jumped through so many hoops and provided so much evidence. They...
Full review

Please AVOID, don't insure with Just Car!! After my car was stolen and my Claim was made it was near impossible to get a return call. 3 Months later my Claim was declined. I have jumped through so many hoops and provided so much evidence. They will do and find little things they can to avoid paying out. I cannot speak low enough of these people and the customer service I have received. I am absolutely shattered, I now owe 40 odd thousand dollars and no car. They have set my entire life back years and years. Don't ruin your financial future like they have done to me.

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Bradley (QLD), reviewed 5 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   1 / 10

Terrible customer service and claims

I am going through a claim where it's not my fault. Justcar customer service is terrible as they keep promising a callback from the assessor, but it's been 2 months and no call? Also they don't update you on the repair process as everything is...
Full review

I am going through a claim where it's not my fault. Justcar customer service is terrible as they keep promising a callback from the assessor, but it's been 2 months and no call? Also they don't update you on the repair process as everything is done in the background. I would never go with this company again, simply terrible service when claiming.

    Value for money   3 / 10

    Policy coverage   3 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Deb (VIC), reviewed 6 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Amazing service

Got full car cover a few months back. Was stupid enough to back my car out of the driveway and hit a friend's car with bumper and minor panel damage. One phone call and the claim was done and both cars repaired and returned within a week. That's...
Full review

Got full car cover a few months back. Was stupid enough to back my car out of the driveway and hit a friend's car with bumper and minor panel damage. One phone call and the claim was done and both cars repaired and returned within a week. That's insane service! Cannot recommend Just Car highly enough. Great insurer for me. Just got to wait and see how much next year's premium gets bumped though!

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Jase (VIC), reviewed 10 months ago

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Just Car

Just Car car insurance review

Overall rating   10 / 10

To the people, for the people by the people

They certainly live up to their name 'People's choice'. Great customer service , not pushy, value for money and most of all service with a smile :))
Full review

They certainly live up to their name 'People's choice'. Great customer service , not pushy, value for money and most of all service with a smile :))

    Value for money   10 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Mandy (SA), reviewed 10 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Fantastic all over service

Just car insurance is fantastic for all your imported car needs, 10/10 and I found these great deals on Mozo, Australia's money saving zone.
Full review

Just car insurance is fantastic for all your imported car needs, 10/10 and I found these great deals on Mozo, Australia's money saving zone.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Sean (VIC), reviewed 10 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great premiums, great service

I like them because they cover you even if you have modifications and they're a good insurer for people on P plates as well.
Full review

I like them because they cover you even if you have modifications and they're a good insurer for people on P plates as well.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   10 / 10

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Alannah-jane (QLD), reviewed 10 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Affordable prices, amazing customer service!

Just cars are the best, having an imported car, no one else even came close to their quote! I rang a lot of other companies.
Full review

Just cars are the best, having an imported car, no one else even came close to their quote! I rang a lot of other companies.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Jennie (VIC), reviewed 10 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Top service, good premiums, recommended

Had 2 incidents - 1st collision not my fault, and 2nd time stolen and written off car. Both times the service was excellent, efficient, friendly and helpful. Cheque was received within the week, would definitely recommend based on service. I can't...
Full review

Had 2 incidents - 1st collision not my fault, and 2nd time stolen and written off car. Both times the service was excellent, efficient, friendly and helpful. Cheque was received within the week, would definitely recommend based on service. I can't compare on price because my car was a Japanese import so no real insurance options, at the time I first insured it. Premiums were not excessive compared to friends with non import cars.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Andrew (VIC), reviewed 11 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   0 / 10

Avoid at all costs

Honestly, Worst Customer Service I've ever had. They are quite cheap which is great, however they are terrible at handling claims. They put in little effort and are not very successful or helpful. They wanted me to pay my premium although they had...
Full review

Honestly, Worst Customer Service I've ever had. They are quite cheap which is great, however they are terrible at handling claims. They put in little effort and are not very successful or helpful. They wanted me to pay my premium although they had deemed an accident not my fault. We have had to continuously fight for our point for 12 months. There is NO peace of mind with this company. Their customer service was disgraceful. Go to another insurer.

    Value for money   1 / 10

    Policy coverage   5 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Jennifer (VIC), reviewed 11 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   0 / 10

Avoid at all costs!

Avoid avoid avoid! Just Car are quite happy to take your premiums for years. Try claiming through them and it is the most stressful, drawn out process where they try every little move possible not to pay. An absolutely disgraceful company....
Full review

Avoid avoid avoid! Just Car are quite happy to take your premiums for years. Try claiming through them and it is the most stressful, drawn out process where they try every little move possible not to pay. An absolutely disgraceful company. Communication doesn't exist!

    Value for money   0 / 10

    Policy coverage   0 / 10

    Customer service   0 / 10

    Claims handling   0 / 10

    Trust   0 / 10

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Hannah (QLD), reviewed 12 months ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great value and great service

I have been a customer for over 5 years and recommend them to all my friends and family as they provide cheap cover for any need which can't be beaten.
Full review

I have been a customer for over 5 years and recommend them to all my friends and family as they provide cheap cover for any need which can't be beaten.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Brad (SA), reviewed 12 months ago

1 person found this review helpful – do you? Yes

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive premiums

Great value for money.
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Great value for money.

    Value for money   8 / 10

    Policy coverage   6 / 10

    Customer service   5 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Luke (NSW), reviewed about 1 year ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Winning

Legit the best, seriously, being in my first accident was scary, and no one wants to be without their car. They hooked me up and got my brand new baby up and running again. Gosh I'm so thankful for their great and efficient service! And their...
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Legit the best, seriously, being in my first accident was scary, and no one wants to be without their car. They hooked me up and got my brand new baby up and running again. Gosh I'm so thankful for their great and efficient service! And their excess wasn't even that bad! Winning.

    Value for money   6 / 10

    Policy coverage   8 / 10

    Customer service   5 / 10

    Claims handling   9 / 10

    Trust   5 / 10

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Elise (SA), reviewed about 1 year ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   3 / 10

Bad customer service

I don't find Just Car Insurance that reliable. Maybe to some, but we have had a few problems with them and we were only with them for 2 months. They don't answer emails back fast enough, and when they finally get back, it's with some grand old...
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I don't find Just Car Insurance that reliable. Maybe to some, but we have had a few problems with them and we were only with them for 2 months. They don't answer emails back fast enough, and when they finally get back, it's with some grand old excuse. Not a place I would recommend. Cheers for listening.

    Value for money   1 / 10

    Policy coverage   2 / 10

    Customer service   2 / 10

    Claims handling   1 / 10

    Trust   4 / 10

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Amber (VIC), reviewed about 1 year ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

Awesome customer service

Just Car is a good insurance company. Takes a little long to process, but overall the customer service is great. Keep up the good work guys. Will recommend to anyone wanting insurance.
Full review

Just Car is a good insurance company. Takes a little long to process, but overall the customer service is great. Keep up the good work guys. Will recommend to anyone wanting insurance.

    Value for money   6 / 10

    Policy coverage   5 / 10

    Customer service   6 / 10

    Claims handling   4 / 10

    Trust   7 / 10

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Nicole (VIC), reviewed about 1 year ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great Premiums for younger drivers!

Just Car Insurance has the best price for younger drivers, like myself, and they have already been really friendly and helpful when I've needed help.
Full review

Just Car Insurance has the best price for younger drivers, like myself, and they have already been really friendly and helpful when I've needed help.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Rose (VIC), reviewed about 1 year ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Great customer service, high cost of excess

The only real issue I had was the high cost of the excess no matter what the cover amount was. But their customer service and assistance were top notch, as well as their payment options.
Full review

The only real issue I had was the high cost of the excess no matter what the cover amount was. But their customer service and assistance were top notch, as well as their payment options.

    Value for money   4 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   8 / 10

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Lisa (VIC), reviewed about 1 year ago

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Just Car

Just Car Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Good service and value

I have never had a problem with their service, but they could be better in certain areas.
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I have never had a problem with their service, but they could be better in certain areas.

    Value for money   4 / 10

    Policy coverage   6 / 10

    Customer service   8 / 10

    Claims handling   5 / 10

    Trust   8 / 10

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Alex (VIC), reviewed about 1 year ago

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