Liberty logo

Liberty Car loan customer reviews

Overall rating
Price
Features
Customer service
Convenience
Trust
Based on 5 car loan reviews as rated by the Mozo community.
Write a review

Recent Liberty car loan customer reviews

Sort reviews by: date | star rating
  • Liberty Car Loan

    Scum bags

    Liberty are vampires who prey on vulnerable situations. Time and again they have screwed me over in the past three years of me paying a loan back (at 19% interest!) I was desperate yes, and I'll never make that mistake again. Liberty did nothing to help me when Covid saw me redundant (they LET me allow my loan to catch up to the date I had already paid in advance of). They then told another finance company I was unreliable because of this when I tried to re-finance out of the loan - causing them to reject by finance and impact to my credit rating (which I have been working on furiously to improve for years). To top it off, now that I have the funds to escape this loan (which by the way after paying around $10k off, is still nearly at the initial loan amount), they keep changing the payout fee (in fact it has gone UP in the space of a week, and within that week I actually had a loan repayment direct debited!). VAMPIRES that should be disgusted in themselves honestly, I hope that if you are in a bad financial situation you read my review and are wary of Liberty and spread the word - they will do everything they can to sabotage your chances of escape.

    Features
    Customer service
    Convenience
    Trust
    Less
    J, New South Wales, reviewed almost 3 years ago
  • Liberty Flexible Car Loan (Variable, Secured)

    Unhelpful

    This company is unethical and unprofessional. We had a car written off in a hail storm and they charged $3000 to get out of contract.

    Price
    Features
    Convenience
    Less
    Pole, New South Wales, reviewed about 3 years ago
  • Liberty Flexible Car Loan (Variable, Secured)

    Disappointed

    After beening with Liberty for over 2 years, I was just scammed out of $900 for break costs because I paid off my loan early which cost them interest. I have never missed a repayment and made extra repayments every week to get this from them at the end. I have never had this from any financial institutions before. Never again am I going with Liberty. A good case of buyer beware.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Peter, Victoria, reviewed over 3 years ago
  • Liberty Car Loan

    Never again.

    Following up on my previous comments. The most arrogant company and employees I have ever come across, they have no understanding of what customer service is and they talk to you like they are your boss. Before you even consider this company for any loan just think twice. Unfortunately I do have a loan with them which I have to see out as I will always pay my debit but never again. Just try any other company except Liberty.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Mohamed, Victoria, reviewed over 3 years ago
  • Liberty Car Loan

    Don't trust Liberty and avoid them.

    Before you apply with Liberty or even talk to them please try another provider. They are arrogant and can't be trusted. I am a current customer and I pay my loan but the way they treat their customers is so bad you won't believe. This is a warning for anyone who is trying to get a loan from them.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Mohamed, Victoria, reviewed over 3 years ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Car loan comparisons on Mozo - rates updated daily

    • Used Car Loan

      Interest rate
      6.57% p.a.to 18.99% p.a.
      comparison rate
      7.19% p.a.to 21.78% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.

      Promoted
    • New Car Loan

      Interest rate
      7.29% p.a.to 7.79% p.a.
      comparison rate
      8.00% p.a.to 8.50% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 7.29% would cost $36,387.95 including fees.

      Promoted
    • New Car Loan - Special

      Interest rate
      6.24% p.a.
      comparison rate
      7.36% p.a.based on $30,000
      over 5 years

      Repayment terms from 3 years to 7 years. Representative example: a 5 year $30,000 loan at 6.24% would cost $35,880.27 including fees.

      Promoted
    • New Car Loan

      Interest rate
      6.57% p.a.to 18.99% p.a.
      comparison rate
      7.19% p.a.to 21.78% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.

      Promoted
    • Used Car Loan

      Interest rate
      8.49% p.a.to 16.99% p.a.
      comparison rate
      9.21% p.a.to 17.77% p.a.based on $30,000
      over 5 years

      Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 8.49% would cost $37,420.08 including fees.

      Promoted

    WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

    Want more? Compare all 200 car loans in the Mozo comparison engine.

    Compare more car loans

    About Mozo community reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.