loans.com.au reviews

loans.com.au

How is loans.com.au rated by the Mozo community?

86%

Overall Mozo Community rating: 8.6 out of 10

loans.com.au reviews

Overall rating: 8.6 (518 reviews)*

Last reviewed: not available


  1. Overall customer rating
  1. Price
  1. Features
  1. Customer service
  1. Convenience
  1. Trust

* based on reviews in the past 12 months

Reviews: 506

Thumbs up: 482 | Thumbs down: 24

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Latest loans.com.au Reviews

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    loans.com.au home loan review

    Best price in town

    1. Overall customer rating
    2. (Reviewed about 22 hours ago)

    Their rate is the best. They are easy to access over the phone, the process was smooth as they have promised, I have not used their Netbank regularly as my loan just settled couple of days ago.  Full review 

    Their rate is the best. They are easy to access over the phone, the process was smooth as they have promised, I have not used their Netbank regularly as my loan just settled couple of days ago.


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    loans.com.au dream loan home loan reviewed by Rojand from Victoria

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    loans.com.au personal loan review

    Late settlement cost me

    1. Overall customer rating
    2. (Reviewed 24 days ago)

    Slow, slow, slow. Took them 2 months to settle. Have to say that the sales people were great to work with and offered help and support where needed. BUT... I can't say the same about the settlements team. In a word - USELESS. Although the sale...  Full review 

    Slow, slow, slow. Took them 2 months to settle. Have to say that the sales people were great to work with and offered help and support where needed. BUT... I can't say the same about the settlements team. In a word - USELESS. Although the sales rep looking after my interest checked all emailed documents that were requested to be submitted (by post) and gave the green light, Settlements delayed settlement due to their inability to communicate across depts. They delayed again and again for other stupid reasons and when asked to fast track settlement because they were already a week overdue, they delayed yet again. Finally the seller issued me with an a late settlement charge of over $2500, which I might add, I am claiming back from loans.com. Settlement was due 6 June. Finally settled 1 July. Good work loans.com


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    loans.com.au personal loan reviewed by Paul from Western Australia

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