NRMA car insurance reviews

NRMA
NRMA's overall rating for car insurance

(as rated by the Mozo community)

8.4

based on 317 reviews in the
past 12 months

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

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Recent NRMA car insurance reviews

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

Great customer service

They are very available. However we haven't had a reason to make a claim as yet.
Full review

They are very available. However we haven't had a reason to make a claim as yet.

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   5 / 10

    Trust   8 / 10

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Adriana (NSW), reviewed 1 day ago

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NRMA

NRMA car insurance review

Overall rating   10 / 10

Extremely referable

Great insurer, easy to use with very transperant policies, they have great staff that are easy to communicate with, and somehow have managed to be very competitively priced whilst selling a product way above their competition range.
Full review

Great insurer, easy to use with very transperant policies, they have great staff that are easy to communicate with, and somehow have managed to be very competitively priced whilst selling a product way above their competition range.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Adam (NSW), reviewed 1 day ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great value for money

I like NRMA because they always help me with lodging my claims whether the accident was my fault or the other vehicles. The pros are also that they provide me with a temporary free car to use whilst my vehicle is being fixed and serviced. The cons...
Full review

I like NRMA because they always help me with lodging my claims whether the accident was my fault or the other vehicles. The pros are also that they provide me with a temporary free car to use whilst my vehicle is being fixed and serviced. The cons of NRMA is the price. The price is just too much.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Alom (NSW), reviewed 1 day ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great value for money

I like NRMA because they always help me with lodging my claims whether the accident was my fault or the other vehicles. The pros are also that they provide me with a temporary free car to use whilst my vehicle is being fixed and serviced. The cons...
Full review

I like NRMA because they always help me with lodging my claims whether the accident was my fault or the other vehicles. The pros are also that they provide me with a temporary free car to use whilst my vehicle is being fixed and serviced. The cons of NRMA is the price. The price is just too much.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Alom (NSW), reviewed 1 day ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Highly recommend

Easy to deal with. Fast and very efficient.
Full review

Easy to deal with. Fast and very efficient.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Sheree (NSW), reviewed 1 day ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

A++

Great cover!
Full review

Great cover!

    Value for money   10 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Amanda (NSW), reviewed 1 day ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Love them

Love them.
Full review

Love them.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Christopher (NSW), reviewed 1 day ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Everything about it is A+

Very loyal to customers and great discounts and offers.
Full review

Very loyal to customers and great discounts and offers.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Alexandra (NSW), reviewed 1 day ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Cheaper premiums and great customer service

My pros is cheaper premiums and reliable insurer.
Full review

My pros is cheaper premiums and reliable insurer.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Habibat (ACT), reviewed 1 day ago

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NRMA

NRMA car insurance review

Overall rating   10 / 10

Customer service while making a claim awesome!

3 claims in 1 year, no worries!
Full review

3 claims in 1 year, no worries!

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Clare (NSW), reviewed 8 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Good price and service

Very quick to pay out. Make you feel your wrong.
Full review

Very quick to pay out. Make you feel your wrong.

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   6 / 10

    Claims handling   6 / 10

    Trust   6 / 10

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Justin (NSW), reviewed 8 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

They're a professional, reliable & friendly!

They're a professional, reliable & friendly insurance company that I've been with for 18 years & all generations of my family have been with them! Very happy! :-)
Full review

They're a professional, reliable & friendly insurance company that I've been with for 18 years & all generations of my family have been with them! Very happy! :-)

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Karlee (NSW), reviewed 8 days ago

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NRMA

NRMA car insurance review

Overall rating   6 / 10

Comprehensive policies and poor value

Value for money is quite poor, there are limitations in the policy options and although they are comprehensive, the excess selection is quite poor.
Full review

Value for money is quite poor, there are limitations in the policy options and although they are comprehensive, the excess selection is quite poor.

    Value for money   6 / 10

    Policy coverage   8 / 10

    Customer service   6 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Emily (NSW), reviewed 9 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good value for money

Have not made a claim before but seems like good service so far.
Full review

Have not made a claim before but seems like good service so far.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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Anthony (NSW), reviewed 9 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service & very polite

I like NRMA because they help you when you need it & they get the job done quickly & fast service.
Full review

I like NRMA because they help you when you need it & they get the job done quickly & fast service.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Rebecca (NSW), reviewed 9 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great customer service

Can call into local office to talk to staff face to face.
Full review

Can call into local office to talk to staff face to face.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Angie (NSW), reviewed 9 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Greatest insurer in australia

Have had a number of incidents and have never had a problem in 28 years with the NRMA.
Full review

Have had a number of incidents and have never had a problem in 28 years with the NRMA.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Selwyn (NSW), reviewed 9 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Service is very good at local level

Have had no problems with them.
Full review

Have had no problems with them.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   7 / 10

    Trust   8 / 10

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Greg (NSW), reviewed 10 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Overall, cheap but increases

My insurance has gone up in the past 12 months with no claim. It was good when my overall price was less and my premium was higher, but now they are both high.
Full review

My insurance has gone up in the past 12 months with no claim. It was good when my overall price was less and my premium was higher, but now they are both high.

    Value for money   4 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   5 / 10

    Trust   7 / 10

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Sarah (QLD), reviewed 10 days ago

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NRMA

NRMA car insurance review

Overall rating   8 / 10

Value for money.

NRMA have always been good value for money and easy to deal with.
Full review

NRMA have always been good value for money and easy to deal with.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Kate (QLD), reviewed 10 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Don't look at you directly, and they rush you

I'm very happy with everything NRMA offers, it's just face to face contact, they come across like they want you to hurry up, as different ones I've seen keep looking at the watch, look down etc.
Full review

I'm very happy with everything NRMA offers, it's just face to face contact, they come across like they want you to hurry up, as different ones I've seen keep looking at the watch, look down etc.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   3 / 10

    Claims handling   6 / 10

    Trust   6 / 10

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Michelle (NSW), reviewed 17 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great service

The service they provide is very good and so are the prices.
Full review

The service they provide is very good and so are the prices.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   10 / 10

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Jeremy (NSW), reviewed 17 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great service, low premiuns

Prompt, no hassles in payment of claims.
Full review

Prompt, no hassles in payment of claims.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Eric (NSW), reviewed 17 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

NRMA Australia's best

They are great, been with them over 15 yrs no dramas ever.
Full review

They are great, been with them over 15 yrs no dramas ever.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Karyn (NSW), reviewed 17 days ago

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NRMA

NRMA car insurance review

Overall rating   8 / 10

Several payment options available

They fail to listen when questioned on high premiums.
Full review

They fail to listen when questioned on high premiums.

    Value for money   4 / 10

    Policy coverage   7 / 10

    Customer service   3 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Kevin (NSW), reviewed 17 days ago

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