NRMA car insurance reviews

NRMA
NRMA's overall rating for car insurance

(as rated by the Mozo community)

8.3

based on 358 reviews in the
past 12 months

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

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Recent NRMA car insurance reviews

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

They cover what I want

Been with them for years and trust them.
Full review

Been with them for years and trust them.

    Value for money   5 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   4 / 10

    Trust   8 / 10

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Bryan (NSW), reviewed 3 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Polite, great service

Lovely customer service, always polite and well spoken. Always a pleasure to walk into a Westpac Branch.
Full review

Lovely customer service, always polite and well spoken. Always a pleasure to walk into a Westpac Branch.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   7 / 10

    Trust   9 / 10

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Bri (NSW), reviewed 3 days ago

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NRMA

NRMA car insurance review

Overall rating   9 / 10

Competitive and discount for mutli policies

Pros: Excellent choice of repairer. Cons: Change of case manager and lack of information shared.
Full review

Pros: Excellent choice of repairer. Cons: Change of case manager and lack of information shared.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Wendy (NSW), reviewed 3 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Awesome

NRMA are the best and great customer service.
Full review

NRMA are the best and great customer service.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Karina (NSW), reviewed 3 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Competitive and nice service

Straight forward, simplified terms with a friendly way of doing things. Not pressurised to take out other policies.
Full review

Straight forward, simplified terms with a friendly way of doing things. Not pressurised to take out other policies.

    Value for money   8 / 10

    Policy coverage   6 / 10

    Customer service   7 / 10

    Claims handling   -1 / 10

    Trust   7 / 10

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Dale (NSW), reviewed 3 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Would always consider NRMA

Overall a pleasant company to do not so pleasant business with.
Full review

Overall a pleasant company to do not so pleasant business with.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   6 / 10

    Claims handling   5 / 10

    Trust   6 / 10

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Donna (NSW), reviewed 3 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Discount polices

Great service all over.
Full review

Great service all over.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Pat (NSW), reviewed 3 days ago

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NRMA

NRMA car insurance review

Overall rating   8 / 10

Trustworthy and great customer service

Never had any issues with this insurer when making claims and the member discounts for multiple policies are great. Service is very good as well.
Full review

Never had any issues with this insurer when making claims and the member discounts for multiple policies are great. Service is very good as well.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Amanda (NSW), reviewed 3 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service

Because they are always polite and helpful.
Full review

Because they are always polite and helpful.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Leonard (NSW), reviewed 3 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service

Very helpful.
Full review

Very helpful.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Ted (NSW), reviewed 12 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Competitive premiums, great customer service.

I like this insurer, as I have been with them for 7 years, and they look after long term customers with discounts.
Full review

I like this insurer, as I have been with them for 7 years, and they look after long term customers with discounts.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Teyarnea (NSW), reviewed 12 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Trustworthy provider for total insurance needs.

Competitive with multi product discounts.
Full review

Competitive with multi product discounts.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   7 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Robert (NSW), reviewed 12 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great company.

I am a gold member. Therefore receive added benefit.
Full review

I am a gold member. Therefore receive added benefit.

    Value for money   6 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   6 / 10

    Trust   8 / 10

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Denise (NSW), reviewed 12 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Reputation of service is a big driving factor .

They gave me a bundled discount, were quite friendly, and the automotive cover is great, I rated them mid score for claims, as I have never had one. Reputation of service is a big driving factor .
Full review

They gave me a bundled discount, were quite friendly, and the automotive cover is great, I rated them mid score for claims, as I have never had one. Reputation of service is a big driving factor .

    Value for money   5 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   5 / 10

    Trust   8 / 10

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John (NSW), reviewed 14 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Very average coverage

Excess too high.
Full review

Excess too high.

    Value for money   4 / 10

    Policy coverage   6 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   5 / 10

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Melissa (QLD), reviewed 14 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Trustworthy

I would recommend NRMA for all my insurance needs.
Full review

I would recommend NRMA for all my insurance needs.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Lisa marie (NSW), reviewed 14 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

High level of service

Great company to deal with.
Full review

Great company to deal with.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Denise (NSW), reviewed 14 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

NRMA is 100% better than its competitors.

I have been a member of NRMA for over 7 years & I have also checked out other car insurance and road side assistance & not one of them has a much value - as being a member of the NRMA. They always have the best customer service & they go above and...
Full review

I have been a member of NRMA for over 7 years & I have also checked out other car insurance and road side assistance & not one of them has a much value - as being a member of the NRMA. They always have the best customer service & they go above and beyond for their loyal customers.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Jason (NSW), reviewed 14 days ago

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NRMA

NRMA car insurance review

Overall rating   10 / 10

Very competitive and friendly, thorough service.

I have been with Nrma for all my insurance policies all my adult life and I find them to be quick, thorough and friendly on all my needs. I wouldn't go anywhere else and now my whole family uses them, including my children.
Full review

I have been with Nrma for all my insurance policies all my adult life and I find them to be quick, thorough and friendly on all my needs. I wouldn't go anywhere else and now my whole family uses them, including my children.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Debra (NSW), reviewed 14 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Always helpful , great service,

I've been with the NRMA for over 50 years , when I've needed help they were there .
Full review

I've been with the NRMA for over 50 years , when I've needed help they were there .

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Phillip (NSW), reviewed 14 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Competitive premiums and discounts

Never had a problem with any claims
Full review

Never had a problem with any claims

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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John (NSW), reviewed 14 days ago

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NRMA

NRMA car insurance review

Overall rating   9 / 10

Have been with NRMA for many years

Have been with NRMA for many years and have house, contents and car insurance with them.
Full review

Have been with NRMA for many years and have house, contents and car insurance with them.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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James (NSW), reviewed 14 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Excellent customer service

Very easy to speak with a person who is helpful and offers suggestions that are in my best interests. Able to be contacted at almost any time of the day or night.
Full review

Very easy to speak with a person who is helpful and offers suggestions that are in my best interests. Able to be contacted at almost any time of the day or night.

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Christine (NSW), reviewed 14 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Reliable, well known company

Well known, multi-policy discounts, helpful personnel.
Full review

Well known, multi-policy discounts, helpful personnel.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   5 / 10

    Trust   7 / 10

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Elyce (NSW), reviewed 17 days ago

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NRMA

NRMA Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great customer service and prices are competitive

NRMA has always looked after all our insurances and they have very good staff that help you with all enquiries. If they are unable to help at that moment they will find out and advise you with a phone call.
Full review

NRMA has always looked after all our insurances and they have very good staff that help you with all enquiries. If they are unable to help at that moment they will find out and advise you with a phone call.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   9 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Vanda (NSW), reviewed 17 days ago

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