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  • one direct home loan reviews

    How are one direct home loans rated by the Mozo community?

    70%

    Overall Mozo Community rating: 7.0 out of 10

    one direct home loans

    Overall rating: 7.0 (1 reviews)

    Last reviewed: 14 October 2010


    1. Overall customer rating
    1. Price
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    1. Service
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    Reviews: 18

    Thumbs up: 15 | Thumbs down: 3


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    • Budget Home Loan (LVR>80%)
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      6.37%
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      6.50%
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    • Fixed Loan
    • fixed 1 year rate

      6.05%
    • comparison rate

      6.27%
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    Recent one direct home loan reviews

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        1. Overall customer rating
        2. (Reviewed 10 months ago)

      low interest rate, no fees, backed by anz and all the extras i need       Full review 

      low interest rate, no fees, backed by anz and all the extras i need


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      one direct home loan reviewed by Nicole from Western Australia

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        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      Changing to this home loan was a hassle from word go and continues to be difficult as now they are not taking new customers so when I contact their customer service which is the same as ANZ's - their parent company, they don't even know what I'm t...       Full review 

      Changing to this home loan was a hassle from word go and continues to be difficult as now they are not taking new customers so when I contact their customer service which is the same as ANZ's - their parent company, they don't even know what I'm talking about and that I'm a one direct customer. As soon as my fixed portion comes out I will be looking around for a better option.


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      one direct home loan reviewed by Karen from Tasmania

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      They have a very low interest rate and no fees. However they are now run by ANZ, which means we can't refinance at that rate. Last time I tried to contact them I rang the number on their website and had to be transferred 3 times before someone c...       Full review 

      They have a very low interest rate and no fees. However they are now run by ANZ, which means we can't refinance at that rate. Last time I tried to contact them I rang the number on their website and had to be transferred 3 times before someone could help me. It's like I am a forgotten customer now that they are not opening new accounts.


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      one direct home loan reviewed by Jacki from Victoria

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      Cheap, easy, convenient.       Full review 

      Cheap, easy, convenient.


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      one direct home loan reviewed by Ut from New South Wales

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        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      This is a great product in terms of no fees and an incredibly competitive interest rate. However it is essentially an internet based product so service is fairly dismal as is the fact that there are no running balances on internet banking!       Full review 

      This is a great product in terms of no fees and an incredibly competitive interest rate. However it is essentially an internet based product so service is fairly dismal as is the fact that there are no running balances on internet banking!


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      one direct home loan reviewed by Natasha from New South Wales

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        1. Overall customer rating
        2. (Reviewed about 2 years ago)

      Customer service is not so good. Rates are excellent, and the website is great.       Full review 

      Customer service is not so good. Rates are excellent, and the website is great.


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      one direct home loan reviewed by Lily from New South Wales

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        1. Overall customer rating
        2. (Reviewed about 2 years ago)

      They are no longer offering the product which makes it hard for those looking to make any changes on current loan.       Full review 

      They are no longer offering the product which makes it hard for those looking to make any changes on current loan.


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      one direct home loan reviewed by Peter from New South Wales

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        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      Our home loan with one direct is a really good product. It has no ongoing fees and a redraw facility.       Full review 

      Our home loan with one direct is a really good product. It has no ongoing fees and a redraw facility.


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      one direct home loan reviewed by Boris from New South Wales

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        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      My One Direct home loan is very easy to manage.       Full review 

      My One Direct home loan is very easy to manage.


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      one direct home loan reviewed by Briana from Victoria

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        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      One direct have a cheap basic home loan product. Exactly what we needed.       Full review 

      One direct have a cheap basic home loan product. Exactly what we needed.


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      one direct home loan reviewed by Paul from New South Wales

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        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      One Direct offer limited products and no construction loan. The exit fees are high as well. I don't recommend them.       Full review 

      One Direct offer limited products and no construction loan. The exit fees are high as well. I don't recommend them.


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      one direct home loan reviewed by Sangita from New South Wales

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        1. Overall customer rating
        2. (Reviewed almost 3 years ago)

      onedirect have competitive rates but my main issue is that there is no offset account so i always have a permanent issue of managing and transferring funds.       Full review 

      onedirect have competitive rates but my main issue is that there is no offset account so i always have a permanent issue of managing and transferring funds.


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      one direct home loan reviewed by Amit from Victoria

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        1. Overall customer rating
        2. (Reviewed almost 3 years ago)

      My onedirect home loan has good rates but ridiculous exit fees.       Full review 

      My onedirect home loan has good rates but ridiculous exit fees.


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      one direct home loan reviewed by Genova from Western Australia

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        1. Overall customer rating
        2. (Reviewed almost 3 years ago)

      At any given time, the One Direct Home Loan will be in the 5 lowest interest rate variable home loans. It is served by ANZ staff.       Full review 

      At any given time, the One Direct Home Loan will be in the 5 lowest interest rate variable home loans. It is served by ANZ staff.


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      one direct home loan reviewed by Anonymous from Victoria

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        1. Overall customer rating
        2. (Reviewed about 3 years ago)

      cheapest interest rate around...       Full review 

      cheapest interest rate around...


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      one direct home loan reviewed by Richard from Victoria

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        1. Overall customer rating
        2. (Reviewed about 3 years ago)

      One Direct are good people, but are very busy and can be difficult to get hold of. Many phone calls go to voice mail and no reply. The home loan interest rate was good when I applied, but not as good now.       Full review 

      One Direct are good people, but are very busy and can be difficult to get hold of. Many phone calls go to voice mail and no reply. The home loan interest rate was good when I applied, but not as good now.


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      one direct home loan reviewed by Frank from New South Wales

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        1. Overall customer rating
        2. (Reviewed about 3 years ago)

      The best home loan in the market, cheap interest rate, good customer service. The only drawback is that they don't offer an off set account so there is an hassle of transferring money into the saving bank account every month.       Full review 

      The best home loan in the market, cheap interest rate, good customer service. The only drawback is that they don't offer an off set account so there is an hassle of transferring money into the saving bank account every month.


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      one direct home loan reviewed by Saurabh from New South Wales

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        1. Overall customer rating
        2. (Reviewed about 3 years ago)

      Poor after sales support       Full review 

      Poor after sales support


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      one direct home loan reviewed by a Mozo reviewer from Queensland

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