RaboDirect savings account reviews

RaboDirect

How are RaboDirect savings accounts rated by the Mozo community?

68%

Overall Mozo Community rating: 6.8 out of 10

RaboDirect savings accounts

Overall rating: 6.8 (9 reviews)*

Last reviewed: 17 September 2014


  1. Overall customer rating
  1. Price
  1. Features
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  1. Trust

* based on reviews in the past 12 months

Reviews: 214

Thumbs up: 203 | Thumbs down: 11

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Featured savings account from RaboDirect

  • 90 Day Notice Saver
  • special rate

    4.00%(for $0 to $250,000)

  • interest rate

    0.00%(for $0 and over)

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Recent RaboDirect savings account reviews

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  • Great rates and transparency in their rate changes

    1. Overall customer rating
    2. (Reviewed about 2 months ago)

    Great online savings rates and transparency on changes to their rates. Always helpful, if you have to ring them up about anything.  Full review 

    Great online savings rates and transparency on changes to their rates. Always helpful, if you have to ring them up about anything.


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    RaboDirect savings account reviewed by Patricia from New South Wales

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  • Competitive feature in introductory periods.

    1. Overall customer rating
    2. (Reviewed 11 months ago)

    The introductory period is not been renewed.  Full review 

    The introductory period is not been renewed.


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    RaboDirect savings account reviewed by Jeff from Victoria

    1 person found this review helpful – do you? Yes flag

  • Great interest rates and online security.

    1. Overall customer rating
    2. (Reviewed 11 months ago)

    Great interest rate on online savings account, no limit on transfers to a linked account and secure internet banking using a small device you are provided with - a digipass.  Full review 

    Great interest rate on online savings account, no limit on transfers to a linked account and secure internet banking using a small device you are provided with - a digipass.


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    RaboDirect savings account reviewed by Chris from New South Wales

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  • Excellent interest rates

    1. Overall customer rating
    2. (Reviewed 11 months ago)

    Rabo for our needs is only online accounts. The term deposits and various types of savings accounts pay good rates & are easy to access online. This is a great place to park money while using a main stream bank for working accounts.  Full review 

    Rabo for our needs is only online accounts. The term deposits and various types of savings accounts pay good rates & are easy to access online. This is a great place to park money while using a main stream bank for working accounts.


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    RaboDirect savings account reviewed by a Mozo reviewer from Queensland

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  • Great rates and great customer service

    1. Overall customer rating
    2. (Reviewed about 1 year ago)

    GREAT BANK, great rates and great service.  Full review 

    GREAT BANK, great rates and great service.


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    RaboDirect savings account reviewed by a Mozo reviewer from New South Wales

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  • Notice Saver is worth it

    1. Overall customer rating
    2. (Reviewed about 1 year ago)

    Really like the Notice Saver account.  Full review 

    Really like the Notice Saver account.


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    RaboDirect savings account reviewed by a Mozo reviewer from Victoria

    4 people found this review helpful – do you? Yes flag

  • Good alternative

    1. Overall customer rating
    2. (Reviewed about 1 year ago)

    Good rates and product easy to understand - not as many tricky conditions as other accounts. Love the Aussie service centre and the safety log in device is good for online banking. Some of the website like moving money around in confusing and t...  Full review 

    Good rates and product easy to understand - not as many tricky conditions as other accounts. Love the Aussie service centre and the safety log in device is good for online banking. Some of the website like moving money around in confusing and there is no mobile app!


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    RaboDirect savings account reviewed by a Mozo reviewer from New South Wales

    2 people found this review helpful – do you? Yes flag

  • Best customer service of any bank

    1. Overall customer rating
    2. (Reviewed about 1 year ago)

    I've had a RaboDirect account for 2 years now and their customer service is the best I've ever experienced. The only downside is the digipass can be a bit annoying but after having another online account hacked, I would prefer the security.  Full review 

    I've had a RaboDirect account for 2 years now and their customer service is the best I've ever experienced. The only downside is the digipass can be a bit annoying but after having another online account hacked, I would prefer the security.


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    RaboDirect savings account reviewed by a Mozo reviewer from New South Wales

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  • Great interest and excellent communication

    1. Overall customer rating
    2. (Reviewed about 1 year ago)

    I think RaboDirect are fantastic!! The products are great, excellent interest, well explained, a clear and easy website to navigate and their communication is great. I also got a little present last week just for being a longer term customer! I co...  Full review 

    I think RaboDirect are fantastic!! The products are great, excellent interest, well explained, a clear and easy website to navigate and their communication is great. I also got a little present last week just for being a longer term customer! I could not be more impressed - and in the world of banking, that's a rare thing....


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    RaboDirect savings account reviewed by a Mozo reviewer from South Australia

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  • Innovative new product

    1. Overall customer rating
    2. (Reviewed over 1 year ago)

    The new Notice Saver is like no other account I've found at other banks. The rate is ongoing which is confusing for some people because they are so used to good rates dropping after a certain period of time or if you don't add money. This account ...  Full review 

    The new Notice Saver is like no other account I've found at other banks. The rate is ongoing which is confusing for some people because they are so used to good rates dropping after a certain period of time or if you don't add money. This account is good for me because I don't need access to my cash. For me giving 90 days notice to get it our works because I am saving for a an investment property deposit that I know I'll need to save for at least a year to get. I just keep money I might need to use more urgently in the High Interest Saving Account.


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    RaboDirect savings account reviewed by John from New South Wales

    2 people found this review helpful – do you? Yes flag

  • Hard to know what the actual interest rate is

    1. Overall customer rating
    2. (Reviewed over 1 year ago)

    You only get a better rate in additional money you deposit, the interest rate structure has become very complicated and it's hard to figure out what you actually get. Also to log on you need this funny little device which you hardly can read becau...  Full review 

    You only get a better rate in additional money you deposit, the interest rate structure has become very complicated and it's hard to figure out what you actually get. Also to log on you need this funny little device which you hardly can read because the numbers are so small. They definitely don't consider people who might not see as well anymore.


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    RaboDirect savings account reviewed by Marlene from Victoria

    2 people found this review helpful – do you? Yes flag

  • Competitive rates - good saving account

    1. Overall customer rating
    2. (Reviewed almost 2 years ago)

    Very competitive interest rates - good savings products.  Full review 

    Very competitive interest rates - good savings products.


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    RaboDirect savings account reviewed by Romaine from Victoria

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  • very easy to deal with

    1. Overall customer rating
    2. (Reviewed about 2 years ago)

    Excellent Bank, no problems  Full review 

    Excellent Bank, no problems


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    RaboDirect savings account reviewed by John from New South Wales

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    1. Overall customer rating
    2. (Reviewed over 2 years ago)

    Great security system with the token password number generated when you enter your password before any transaction. Do not lose it (as a family member did) but if you do then with Rabo's help you can still access your account and they will send an...  Full review 

    Great security system with the token password number generated when you enter your password before any transaction. Do not lose it (as a family member did) but if you do then with Rabo's help you can still access your account and they will send another asap.


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    RaboDirect savings account reviewed by Susan from Victoria

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    1. Overall customer rating
    2. (Reviewed over 2 years ago)

    It took over 2 weeks of trying & arguing with staff at Rabo to open an account before giving up. All the forms were correct, no problem there. I wanted one account, they opened 2 & refused to close the 2nd (unwanted) one. The $1 transfer to prove ...  Full review 

    It took over 2 weeks of trying & arguing with staff at Rabo to open an account before giving up. All the forms were correct, no problem there. I wanted one account, they opened 2 & refused to close the 2nd (unwanted) one. The $1 transfer to prove the initial account (CBA) existed took 3 shots over 2 weeks. 4 calls to support to try to get it sorted was were a waste of time. One email from them was so cryptic their support manager couldn't follow it. When I finally convinced them I'd had enough & to close it, they approved it immediately so my larger tranfer went through - with the claim they couldn't stop it. It took another week to get it back. I would NOT recommend this bank to anyone.


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    RaboDirect savings account reviewed by Paul from New South Wales

    8 people found this review helpful – do you? Yes flag

    1. Overall customer rating
    2. (Reviewed over 2 years ago)

    While Rabodirect (then known as RaboPlus) hit the ground running by consistently providing competitive interest rates on their high interest savings accounts years ago, they have since dropped off and the only real thing worthy of note is their se...  Full review 

    While Rabodirect (then known as RaboPlus) hit the ground running by consistently providing competitive interest rates on their high interest savings accounts years ago, they have since dropped off and the only real thing worthy of note is their security token.


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    RaboDirect savings account reviewed by David from New South Wales

    3 people found this review helpful – do you? Yes flag

    1. Overall customer rating
    2. (Reviewed over 2 years ago)

    A great way to save. I put it away and it's not visible in any of my daily accounts so I feel like I don't have it anymore and forget about it and it collects a high interest rate. Fantastic for saving! Only thing is if you do want to transfer mon...  Full review 

    A great way to save. I put it away and it's not visible in any of my daily accounts so I feel like I don't have it anymore and forget about it and it collects a high interest rate. Fantastic for saving! Only thing is if you do want to transfer money out it's a little annoying but I think that makes it easier to save.


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    RaboDirect savings account reviewed by T de silva from New South Wales

    1 person found this review helpful – do you? Yes flag

    1. Overall customer rating
    2. (Reviewed over 2 years ago)

    They are very secure and their customer service is fast and efficient. Their interest rates are very competative and as a result they don't rely on bells and whistles.  Full review 

    They are very secure and their customer service is fast and efficient. Their interest rates are very competative and as a result they don't rely on bells and whistles.


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    RaboDirect savings account reviewed by Eva from New South Wales

    1 person found this review helpful – do you? Yes flag

    1. Overall customer rating
    2. (Reviewed over 2 years ago)

    They have highly competitive interest rates and fees, and AAA rating. Their phone and internet services are really good, so absence of physical branches isn't a put-off.  Full review 

    They have highly competitive interest rates and fees, and AAA rating. Their phone and internet services are really good, so absence of physical branches isn't a put-off.


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    RaboDirect savings account reviewed by David from Victoria

    1 person found this review helpful – do you? Yes flag

    1. Overall customer rating
    2. (Reviewed over 2 years ago)

    Since I was with them on a high-interest account and kept on sending part of my pay each payday for more than 2 years now, my wife and I was able to save for our travel expenses to a couple of overseas trips: one to New Zealand and the other was H...  Full review 

    Since I was with them on a high-interest account and kept on sending part of my pay each payday for more than 2 years now, my wife and I was able to save for our travel expenses to a couple of overseas trips: one to New Zealand and the other was Hawaii.


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    RaboDirect savings account reviewed by Carl from New South Wales

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    1. Overall customer rating
    2. (Reviewed over 2 years ago)

    Raboplus offers very competitive interst rate, and the security is so far the best in the market. However, it may be too complicated for some old folks as you need to remember the steps and provide different PINs during the authentication process...  Full review 

    Raboplus offers very competitive interst rate, and the security is so far the best in the market. However, it may be too complicated for some old folks as you need to remember the steps and provide different PINs during the authentication process. Again, this is only for small depositer as you can't transfer more then $10k a day.


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    RaboDirect savings account reviewed by Kwok wai from Victoria

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    1. Overall customer rating
    2. (Reviewed over 2 years ago)

    Everything just ticks along perfectly ... no problems, good interest rates paid (Term and Savings accounts). Occasional newsletters received online to announce new interest rates or to talk about their ongoing high global ratings (ie: AAA) and th...  Full review 

    Everything just ticks along perfectly ... no problems, good interest rates paid (Term and Savings accounts). Occasional newsletters received online to announce new interest rates or to talk about their ongoing high global ratings (ie: AAA) and the outcomes of any interim audits. So reassuring that a bank can get the simple stuff right (ie: calculations and customer service)!


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    RaboDirect savings account reviewed by Anna from South Australia

    2 people found this review helpful – do you? Yes flag

    1. Overall customer rating
    2. (Reviewed over 2 years ago)

    PROS: Great Rates, Regular e-mail updates to all upcoming changes. Easy to use online banking site CONS: Online access has multiple levels of security, which is a PRO as well but complicated.  Full review 

    PROS: Great Rates, Regular e-mail updates to all upcoming changes. Easy to use online banking site CONS: Online access has multiple levels of security, which is a PRO as well but complicated.


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    RaboDirect savings account reviewed by Becky peters from New South Wales

    1 person found this review helpful – do you? Yes flag

    1. Overall customer rating
    2. (Reviewed almost 3 years ago)

    Interest rate is very high - one of the highest available. Withdrawals are a bit inconvenient due to the need to use the Digipass device and the need to transfer to a linked account. At least the Digipass is supplied free of charge which is not th...  Full review 

    Interest rate is very high - one of the highest available. Withdrawals are a bit inconvenient due to the need to use the Digipass device and the need to transfer to a linked account. At least the Digipass is supplied free of charge which is not the case with some other banks.


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    RaboDirect savings account reviewed by Frank from Queensland

    4 people found this review helpful – do you? Yes flag

    1. Overall customer rating
    2. (Reviewed about 3 years ago)

    6% interest with an online savings account. What more could you want?  Full review 

    6% interest with an online savings account. What more could you want?


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    RaboDirect savings account reviewed by Reuben from New South Wales

    7 people found this review helpful – do you? Yes flag

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