RACV car insurance reviews

RACV
RACV's overall rating for car insurance

(as rated by the Mozo community)

7.7

based on 136 reviews in the
past 12 months

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

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Recent RACV car insurance reviews

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RACV

RACV car insurance review

Overall rating   9 / 10

Great customer service and not just for insurance.

RACV has the lot, and the longer we stay with them the cheaper it gets. Great customer service and along with insurance they have fantastic rates on personal loans.
Full review

RACV has the lot, and the longer we stay with them the cheaper it gets. Great customer service and along with insurance they have fantastic rates on personal loans.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Farudin (VIC), reviewed 21 minutes ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

RACV provides a great service to me

Since I have been a member for over 25 years the level of service I get is fantastic.
Full review

Since I have been a member for over 25 years the level of service I get is fantastic.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Walter (VIC), reviewed about 2 hours ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great customer service provided.

I like RACV because they are reliable, and the customer service is fantastic, I am never put on hold. RACV are more expensive than some other companies but there service is wonderful. I recommend RACV insurance.
Full review

I like RACV because they are reliable, and the customer service is fantastic, I am never put on hold. RACV are more expensive than some other companies but there service is wonderful. I recommend RACV insurance.

    Value for money   5 / 10

    Policy coverage   4 / 10

    Customer service   9 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Katherine (VIC), reviewed 1 day ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great, fast service

Racv always seem very easy to deal with.
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Racv always seem very easy to deal with.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Lindsay (VIC), reviewed 1 day ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Great saving if bundled with other products.

RACV is one of the biggest insurance companies, so you know and trust their services.
Full review

RACV is one of the biggest insurance companies, so you know and trust their services.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Lin (VIC), reviewed 8 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great overall service

This company cares about people and you're not just a number.
Full review

This company cares about people and you're not just a number.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Amanda (VIC), reviewed 8 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Best service,worth the price............

No problems at all, efficient, recommended.
Full review

No problems at all, efficient, recommended.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Jamie (VIC), reviewed 8 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great customer service.

Paid a claim of $3000 for replacement of vehicle engine computer. Very helpful information.
Full review

Paid a claim of $3000 for replacement of vehicle engine computer. Very helpful information.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Ken (VIC), reviewed 8 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

Overpriced, basic insurance cover

They are 'Just' an insurance company, nothing flashy, nothing exceptional, probably a bit overpriced for what they provide for us.
Full review

They are 'Just' an insurance company, nothing flashy, nothing exceptional, probably a bit overpriced for what they provide for us.

    Value for money   3 / 10

    Policy coverage   7 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Daniel (VIC), reviewed 8 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Well regarded company

Well regarded company.
Full review

Well regarded company.

    Value for money   8 / 10

    Policy coverage   6 / 10

    Customer service   6 / 10

    Claims handling   -1 / 10

    Trust   10 / 10

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Dean (VIC), reviewed 8 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Very good service & easy to deal with

They look after claims efficiently without argument. No trouble to deal with.
Full review

They look after claims efficiently without argument. No trouble to deal with.

    Value for money   6 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Michael (VIC), reviewed 8 days ago

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RACV

RACV car insurance review

Overall rating   10 / 10

Amazing customer service

RACV offers a range of car insurance covers to suit all sorts of needs - from complete care car insurance to basic third party insurance. They always answer their phones and are always good to me, they do whatever they can to help me and fix the...
Full review

RACV offers a range of car insurance covers to suit all sorts of needs - from complete care car insurance to basic third party insurance. They always answer their phones and are always good to me, they do whatever they can to help me and fix the problem.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Angela (VIC), reviewed 8 days ago

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RACV

RACV car insurance review

Overall rating   10 / 10

Would not go anywhere else.

Was covered from just a cover note. Service at its best.
Full review

Was covered from just a cover note. Service at its best.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Andre (VIC), reviewed 8 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Reputable company, quality products and service.

I like this insurer because they are a reputable company and offer competitive multi-policy discounts, years of membership discounts and partnership discounts. They also post out a monthly magazine that has pretty good content. Whenever I have...
Full review

I like this insurer because they are a reputable company and offer competitive multi-policy discounts, years of membership discounts and partnership discounts. They also post out a monthly magazine that has pretty good content. Whenever I have contacted RACV either in person or on the phone, I have always spoken to someone who is helpful and polite.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Kristi (VIC), reviewed 8 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   4 / 10

Not the best but not the worst

Not bad but have since changed to Youi which is much better, cheaper and better customer service so far.
Full review

Not bad but have since changed to Youi which is much better, cheaper and better customer service so far.

    Value for money   4 / 10

    Policy coverage   5 / 10

    Customer service   2 / 10

    Claims handling   5 / 10

    Trust   4 / 10

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Aaron (VIC), reviewed 15 days ago

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RACV

RACV car insurance review

Overall rating   10 / 10

Get great long term service

Great service.
Full review

Great service.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Chris (VIC), reviewed 15 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

I've had no problems with them

Fulfil their claims.
Full review

Fulfil their claims.

    Value for money   5 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   5 / 10

    Trust   6 / 10

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Margaret (VIC), reviewed 15 days ago

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RACV

RACV car insurance review

Overall rating   7 / 10

Great

Good.
Full review

Good.

    Value for money   8 / 10

    Policy coverage   -1 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Craig (VIC), reviewed 15 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Cheaper than other companies and easy to deal with

Good rates and quick to respond to claims.
Full review

Good rates and quick to respond to claims.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Jeanette (VIC), reviewed 21 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great service

Very good to get on with .
Full review

Very good to get on with .

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Eileen (VIC), reviewed 22 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Quality for the Price

They are good in what they do but don't excel in any area besides their customer service.
Full review

They are good in what they do but don't excel in any area besides their customer service.

    Value for money   7 / 10

    Policy coverage   5 / 10

    Customer service   10 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Hayden (VIC), reviewed 22 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great customer service

Best insurer.
Full review

Best insurer.

    Value for money   9 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Edmund (VIC), reviewed 22 days ago

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RACV

RACV car insurance review

Overall rating   10 / 10

Thanks RACV

Very happy with them.
Full review

Very happy with them.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Sandra (VIC), reviewed 22 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Good prices

Price is good.
Full review

Price is good.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   5 / 10

    Claims handling   1 / 10

    Trust   7 / 10

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Anthony (VIC), reviewed 28 days ago

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RACV

RACV Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Happy loyal customer

Happy with multiple car insurance and loyalty recognition.
Full review

Happy with multiple car insurance and loyalty recognition.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Kathleen (VIC), reviewed 28 days ago

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