Suncorp Insurance car insurance reviews

Suncorp Insurance
Suncorp Insurance's overall rating for car insurance

(as rated by the Mozo community)

8.1

based on 116 reviews in the
past 12 months

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

Full review

We'd love to hear from you

Write a review

Featured car insurance from Suncorp Insurance

Recent Suncorp Insurance car insurance reviews

Sort reviews by: date | helpful vote | thumbs up | thumbs down

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

Terrible customer service

The excess is too high for what I pay.
Full review

The excess is too high for what I pay.

    Value for money   5 / 10

    Policy coverage   4 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   5 / 10

Less

Andrew (QLD), reviewed 8 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Fantastic

The service is great.
Full review

The service is great.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Elisapeta (QLD), reviewed 9 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance car insurance review

Overall rating   9 / 10

Excellent personal service.

Nothing hidden or fine print.
Full review

Nothing hidden or fine print.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Edward (QLD), reviewed 9 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good premiums & satisfied.

Have had satisfaction with Suncorp Insurance.
Full review

Have had satisfaction with Suncorp Insurance.

    Value for money   8 / 10

    Policy coverage   6 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

Less

Pamela (VIC), reviewed 9 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Looking around

Have cancelled policy. Too expensive.
Full review

Have cancelled policy. Too expensive.

    Value for money   2 / 10

    Policy coverage   6 / 10

    Customer service   4 / 10

    Claims handling   5 / 10

    Trust   7 / 10

Less

Sheridan (VIC), reviewed 9 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great customer service

Low premiums and speedy service.
Full review

Low premiums and speedy service.

    Value for money   -1 / 10

    Policy coverage   6 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

Less

Dianne (QLD), reviewed 9 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance car insurance review

Overall rating   10 / 10

Suncorp rock

In comparison to the others, a way better deal.
Full review

In comparison to the others, a way better deal.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Robert (SA), reviewed 11 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Just a great insurance company

Very helpful and courteous, good value for money .
Full review

Very helpful and courteous, good value for money .

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Bob (NSW), reviewed 12 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance car insurance review

Overall rating   10 / 10

They are the best

They are very easy to communicate with.
Full review

They are very easy to communicate with.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Michelle (QLD), reviewed 14 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Over priced

They are a good insurance company but a bit over priced .
Full review

They are a good insurance company but a bit over priced .

    Value for money   9 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   9 / 10

Less

Louise (QLD), reviewed 21 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance car insurance review

Overall rating   9 / 10

Multiple options. Excellent peace of mind.

All claims have been processed quickly and easily. There has never been concerns about whether they will pay out. The policies are clear and support always available. Excellent peace of mind.
Full review

All claims have been processed quickly and easily. There has never been concerns about whether they will pay out. The policies are clear and support always available. Excellent peace of mind.

    Value for money   5 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   8 / 10

Less

Jo (QLD), reviewed 25 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance car insurance review

Overall rating   6 / 10

Great

Good insurer.
Full review

Good insurer.

    Value for money   5 / 10

    Policy coverage   6 / 10

    Customer service   7 / 10

    Claims handling   6 / 10

    Trust   -1 / 10

Less

Liana (QLD), reviewed 25 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Great company, in all aspects.

Great company, I have never had a problem in the 18 odd years I have been with them including claims.
Full review

Great company, I have never had a problem in the 18 odd years I have been with them including claims.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   9 / 10

Less

Sharon (QLD), reviewed 25 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Overall satisfied with insurance

Good customer service and reasonable payment amounts for insurance.
Full review

Good customer service and reasonable payment amounts for insurance.

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   6 / 10

    Claims handling   6 / 10

    Trust   7 / 10

Less

Jo (QLD), reviewed 26 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

So far so good

It is hard to rate if you never claim. They could make contact with their clients every now and then though.
Full review

It is hard to rate if you never claim. They could make contact with their clients every now and then though.

    Value for money   10 / 10

    Policy coverage   6 / 10

    Customer service   7 / 10

    Claims handling   6 / 10

    Trust   6 / 10

Less

Steve (QLD), reviewed 26 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

I have heard good things.

I don't have a full comprehensive insurance policy only my 3rd party insurance. And that isn't very helpful for car damage.
Full review

I don't have a full comprehensive insurance policy only my 3rd party insurance. And that isn't very helpful for car damage.

    Value for money   5 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   6 / 10

    Trust   7 / 10

Less

Heidi (QLD), reviewed 28 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great Customer Service and Competitive Premiums

I had an accident and I just had to make a phone call and they advised me to take the car to a garage for repair. They gave me few names of the garage to choose and they took care of everything else and I dropped the car at the garage the next day.
Full review

I had an accident and I just had to make a phone call and they advised me to take the car to a garage for repair. They gave me few names of the garage to choose and they took care of everything else and I dropped the car at the garage the next day.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

Less

Kamal (QLD), reviewed 28 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good to deal with

Great to deal with. Only problem was wait time. Recently it took over 45 mins though they did apologise... But why don't they employ more people when experiencing high claims etc.
Full review

Great to deal with. Only problem was wait time. Recently it took over 45 mins though they did apologise... But why don't they employ more people when experiencing high claims etc.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

Less

Nigel (NSW), reviewed 28 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance car insurance review

Overall rating   10 / 10

Trustworthy and easy to interact type of bank

Right to the point and get you the right cover needed in no time with no hassles.
Full review

Right to the point and get you the right cover needed in no time with no hassles.

    Value for money   10 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Alex (QLD), reviewed 29 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great customer services

They give quick financial assistance when required.
Full review

They give quick financial assistance when required.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   10 / 10

    Trust   8 / 10

Less

Gordon (QLD), reviewed 29 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Awesome

They are awesome and good to talk to, I would recommend them to other people.
Full review

They are awesome and good to talk to, I would recommend them to other people.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   8 / 10

Less

Charlotte (QLD), reviewed 29 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Fast, efficient, service

Suncorp have been reliable and efficient in all of my dealings with them.
Full review

Suncorp have been reliable and efficient in all of my dealings with them.

    Value for money   8 / 10

    Policy coverage   10 / 10

    Customer service   7 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Rebbecka (QLD), reviewed 29 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive prices

It's easy to manage.
Full review

It's easy to manage.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   7 / 10

    Trust   9 / 10

Less

Suranka (QLD), reviewed 29 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Trusted company with heart

Pros is that Suncorp is trusted, especially after seeing how they upheld their end of the bargan to all of the Suncorp flood victims in the 2011 floods. They seem to be a company with heart more so than others. I'm not sure if I'm getting the...
Full review

Pros is that Suncorp is trusted, especially after seeing how they upheld their end of the bargan to all of the Suncorp flood victims in the 2011 floods. They seem to be a company with heart more so than others. I'm not sure if I'm getting the best price, I think I've heard of cheaper.

    Value for money   4 / 10

    Policy coverage   7 / 10

    Customer service   6 / 10

    Claims handling   6 / 10

    Trust   9 / 10

Less

Sharlene (QLD), reviewed 29 days ago

Was this review helpful? Yes

Flag this review

Suncorp Insurance

Suncorp Insurance Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Awesome

Awesome friendly team to deal with.
Full review

Awesome friendly team to deal with.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

Less

Jenny (QLD), reviewed 30 days ago

Was this review helpful? Yes

Flag this review

Back to top