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Suncorp Insurance customer reviews

Overall rating
8.0/10
Price
7.4/10
Features
7.9/10
Customer service
8.0/10
Convenience
7.9/10
Trust
7.9/10
Based on 1085 reviews as rated by the Mozo community. More about the mozo ratings
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Recent Suncorp Insurance customer reviews

  • Suncorp Insurance Comprehensive Car Insurance

    Worst company and would rate 0 if I could

    My car was written off, which was only 2 years old and the value of the car was nowhere near the value to replace. After 2 months or arguing back and forth, I got nowhere and was left out of pocket by $8,000 for a Kia Stonic, which is not an expensive car. Then they decided to also take my 12-month registration and 12-month insurance, that I had only paid a month before upfront. Other insurance companies give you a refund on the insurance that you haven't used in those 12 months and none of them touch your registration. Then to get my excess of $1600 back, after I was told that I needed to pay to get the claim started and would be refunded once they resolved that the accident wasn’t my fault, was like pulling teeth and took another 2 months to be refunded, so they are just MONEY GRABBERS! Then they sold my written off car at the Auctions, with my personal details left in the Logbooks. I had the new owner harassing me with constant phone calls and this is so wrong on so many levels! I’m absolutely furious with Suncorp and will never use them again in my lifetime.

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    Leisa, Queensland, reviewed 5 months ago
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