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Read the latest term deposit reviews from the Mozo community. Thousands of Australians have reviewed their term deposit provider to give you the inside story on everything from interest rates to customer service.
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This product rates an overall "average" score. Setting the initial Term Deposit up in the Branch was handled professionally and efficiently and paperwork and internet banking links followed up and the interest rate was in line with the best availa... Full review
This product rates an overall "average" score. Setting the initial Term Deposit up in the Branch was handled professionally and efficiently and paperwork and internet banking links followed up and the interest rate was in line with the best available at the time from other providers. The trouble came when the Term Deposit was due for expiry. No contact was made by any representative of the bank and their advertised rates fell short of other providers by around 0.30%. I have been banking with this institution for around 25 years now and have many different accounts and a not inconsiderable amount on deposit and yet they refused to match the rates advertised by other banks for a similar product when I telephoned their branch advisor. Their follow-up is poor, they then automatically rolled the funds into a term deposit which was a further 0.40% lower than their advertised for that day. NOT HAPPY JAN!!! Not a way to treat loyal customers. I would not recommend a Term Deposit from this institution.
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helpful bank officers, always polite
I find that if you ask for the best possible rate at the time the bank officer will generally go out of their way to help you. It's best to have some figures from other banks to help you get the interest rate that you want. Full review
I find that if you ask for the best possible rate at the time the bank officer will generally go out of their way to help you. It's best to have some figures from other banks to help you get the interest rate that you want.
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Rates always above other banks.
Great Interest Rate and so easy to apply online for product. Exceptional Customer Service and I can talk to a human if I have a problem! Full review
Great Interest Rate and so easy to apply online for product. Exceptional Customer Service and I can talk to a human if I have a problem!
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I believe that they want my business, so they go all the way with helping me. Such as showing me how long I should invest for. They know that as a pensioner I need a little extra money now & then so it only goes in for a short term. I believe that... Full review
I believe that they want my business, so they go all the way with helping me. Such as showing me how long I should invest for. They know that as a pensioner I need a little extra money now & then so it only goes in for a short term. I believe that you need to get 1 person on side with you and everything just happens. Now I just ring up or she rings me and makes me feel very important. Thank you.
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Competitive rates, easy access, simple process.
I always invest in Westpac term deposits as their rates are always competitive and access is easy. However, I often experience problems with them failing to carry out my instructions accurately (eg they will re-invest the principal plus interest w... Full review
I always invest in Westpac term deposits as their rates are always competitive and access is easy. However, I often experience problems with them failing to carry out my instructions accurately (eg they will re-invest the principal plus interest when I have requested the principal only be re-invested). Having said that, they are very quick to correct any mistakes but of course you don't get re-imbursed for any interest you may have missed out on during the interim period.
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You won't do better than I.N.G Term deposits
People should be aware that the minimum amount you can invest is $5000, but it's worth it as the rates are very good. There is a good selection of terms, plus if you reinvest you get a bonus .1%. Full review
People should be aware that the minimum amount you can invest is $5000, but it's worth it as the rates are very good. There is a good selection of terms, plus if you reinvest you get a bonus .1%.
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