Term deposit reviews

Read the latest term deposit reviews from the Mozo community. Thousands of Australians have reviewed their term deposit provider to give you the inside story on everything from interest rates to customer service.

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Recent term deposit reviews

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ING DIRECT

ING DIRECT term deposit review

Overall rating   10 / 10

Very professional & easy to deal with.

Because they have no branches hence less overheads their rates are always above all the banks in Australia.
Full review

Because they have no branches hence less overheads their rates are always above all the banks in Australia.

    Price   10 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Garry (NSW), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Easy bank to use

Not a lot of fees.
Full review

Not a lot of fees.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Kim (QLD), reviewed 6 days ago

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Commonwealth Bank

Commonwealth Bank term deposit review

Overall rating   10 / 10

Very helpful

Once again fantastic customer service.
Full review

Once again fantastic customer service.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Peter (VIC), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

No waiting in line

Personalised friendly service. No waiting in line. Paperwork completed efficiently .
Full review

Personalised friendly service. No waiting in line. Paperwork completed efficiently .

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Karen (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   8 / 10

Excellent customer focus

This credit union is very professional and with personal service, knowledgeable staff and comparable rates.
Full review

This credit union is very professional and with personal service, knowledgeable staff and comparable rates.

    Price   7 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Stephen (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   9 / 10

They treat me as a person, mistakes and all.

Because they treat me as a person. Who makes mistakes and needs prompting, is time poor but needs financial services at competitive rates.
Full review

Because they treat me as a person. Who makes mistakes and needs prompting, is time poor but needs financial services at competitive rates.

    Price   9 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   -1 / 10

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Mary (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   8 / 10

Good products, helpful staff.

I like this bank as they give good service, are prepared to help their customers , will listen to their customers and the staff are always looking out to help wherever they can.
Full review

I like this bank as they give good service, are prepared to help their customers , will listen to their customers and the staff are always looking out to help wherever they can.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Noel (QLD), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   9 / 10

I feel like a valued customer & not just a number.

Having utilised the Bank from the Public Service Credit Union from the early 1970s, I have always found the services extremely professional & accommodating & the staff have always followed up on their promises. The only negative rating would be...
Full review

Having utilised the Bank from the Public Service Credit Union from the early 1970s, I have always found the services extremely professional & accommodating & the staff have always followed up on their promises. The only negative rating would be that there is not enough locations to speak with the staff but they are only a phone call away.

    Price   8 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   5 / 10

    Trust   7 / 10

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Carmel (QLD), reviewed 6 days ago

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Westpac

Westpac term deposit review

Overall rating   9 / 10

Competitive rates -on the ball when renewals due

Rates are up to date and competitive with other banks.
Full review

Rates are up to date and competitive with other banks.

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Paul (NSW), reviewed 6 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   7 / 10

Met my service expectations

Met my needs at the time.
Full review

Met my needs at the time.

    Price   7 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Elizabeth (QLD), reviewed 7 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Not too many fees

I like Qld credit union as I was in a bank which had too many fees etc. I am retired, live off my super and my money . Also single - have a minder - pay rent for the house house.
Full review

I like Qld credit union as I was in a bank which had too many fees etc. I am retired, live off my super and my money . Also single - have a minder - pay rent for the house house.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Noel (QLD), reviewed 7 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Excellent customer service and honest advice

Love Queenslanders Credit Union for the friendly, helpful service and information given. I have found them very obliging in helping me to get the best option available and often giving "mates rates" which is usually very competitive rates.
Full review

Love Queenslanders Credit Union for the friendly, helpful service and information given. I have found them very obliging in helping me to get the best option available and often giving "mates rates" which is usually very competitive rates.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Sandra (QLD), reviewed 7 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   10 / 10

Don't worry- QCU put people before profit

QCU have helped us invest with our SMSF. When the term deposit is due for renewal they ring up and ask what I would like to do! I can see how much money is in the investment on line. I don't worry about this at all. Thanks QCU.
Full review

QCU have helped us invest with our SMSF. When the term deposit is due for renewal they ring up and ask what I would like to do! I can see how much money is in the investment on line. I don't worry about this at all. Thanks QCU.

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Charles (QLD), reviewed 7 days ago

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ME

ME term deposit review

Overall rating   0 / 10

Terrible banking organisation

Hopeless bank, don't touch them! They make mistakes & take days to fix them & even then they're not right!
Full review

Hopeless bank, don't touch them! They make mistakes & take days to fix them & even then they're not right!

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Teresa (QLD), reviewed 7 days ago

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CUA

CUA term deposit review

Overall rating   8 / 10

Good rates

I like the interest rates and they favour seniors.
Full review

I like the interest rates and they favour seniors.

    Price   8 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   9 / 10

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Mal (QLD), reviewed 7 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   9 / 10

Good rates, well informed, and advised.

When i retired great advice,great rates. Well looked after by all staff.
Full review

When i retired great advice,great rates. Well looked after by all staff.

    Price   10 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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David (QLD), reviewed 7 days ago

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Bank of Queensland

Bank of Queensland term deposit review

Overall rating   8 / 10

Good rates

Simple.
Full review

Simple.

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   9 / 10

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John (QLD), reviewed 7 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   9 / 10

Great customer service and ease of access.

Because this is a smaller business their focus is more towards the customer. Access to details and support is easily accessible. There are no big bank problems with information and processes.
Full review

Because this is a smaller business their focus is more towards the customer. Access to details and support is easily accessible. There are no big bank problems with information and processes.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Robert (QLD), reviewed 7 days ago

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Heritage Bank

Heritage Bank term deposit review

Overall rating   6 / 10

No fee for EFTPOS

Convenient.
Full review

Convenient.

    Price   4 / 10

    Features   3 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

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Maureen (QLD), reviewed 7 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   8 / 10

Excellent personalised customer service

I have been with the Credit Union for many years and all the time I receive personalised service.
Full review

I have been with the Credit Union for many years and all the time I receive personalised service.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Narend (QLD), reviewed 7 days ago

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Queenslanders Credit Union

Queenslanders Credit Union Basic Account term deposit review

Overall rating   9 / 10

Great customer service and great online banking

I have banked with this bank for a number of years and the staff are helpful and willing to meet your needs. It is easy to online bank as you can set up different savings accounts (for different things) and transfer money easily between them. I...
Full review

I have banked with this bank for a number of years and the staff are helpful and willing to meet your needs. It is easy to online bank as you can set up different savings accounts (for different things) and transfer money easily between them. I like that most everything can be done online. When my term deposit comes up for renewal, there is no waiting in a queue at the bank or spending a long time on the phone, as there is a dedicated person to call. All of the extensions to term deposits can be completed quickly and easily.

    Price   8 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Karen (QLD), reviewed 7 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   9 / 10

Excellent

Really good.
Full review

Really good.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Bianca (QLD), reviewed 7 days ago

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Beyond Bank

Beyond Bank term deposit review

Overall rating   8 / 10

Wonderful customer service

Great customer service in today's world when almost everything else is so automated. The staff are always friendly, remember your name and happy to help if you are in a fix.
Full review

Great customer service in today's world when almost everything else is so automated. The staff are always friendly, remember your name and happy to help if you are in a fix.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Gilligan (WA), reviewed 7 days ago

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Queenslanders Credit Union

Queenslanders Credit Union term deposit review

Overall rating   8 / 10

Best service and customer service around

This bank offers great services and has excellent customer service!
Full review

This bank offers great services and has excellent customer service!

    Price   6 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Erin (QLD), reviewed 7 days ago

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ING DIRECT

ING DIRECT term deposit review

Overall rating   8 / 10

Great customer service

They are always courteous on the phone & happy to help.
Full review

They are always courteous on the phone & happy to help.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Gilligan (WA), reviewed 7 days ago

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Term deposit comparisons on Mozo Rates updated daily

  • ME Term Deposit

    ME Term Deposit

    • No account keeping fees
    • Choose a term from 1 month to 5 years
    • Apply online in minutes

    interest rate*

    2.90%
    4 months

    Go to site
    • No account keeping fees
    • Choose a term from 1 month to 5 years
    • Apply online in minutes
    Product info
    • Minimum deposit: $1,000
    • Maximum deposit: $500,000
    • Can interest be paid to another bank?: yes
    • Automatic rollover: yes
    Overall rating

    6.5

    Based on 10 ME term deposit reviews

    Need more information?
    Find out more

    More info

    More info

  • Bankwest Online Term Deposit

    Bankwest Online Term Deposit

    • No fees
    • Invest anything from $1,000 to $5 million
    • 100% secure online application process

    interest rate*

    2.70%
    6 months

    Go to site
    • No fees
    • Invest anything from $1,000 to $5 million
    • 100% secure online application process
    Product info
    • Minimum deposit: $1,000
    • Maximum deposit: $5,000,000
    • Can interest be paid to another bank?: yes
    • Automatic rollover: yes
    Overall rating

    7.9

    Based on 27 Bankwest term deposit reviews

    Need more information?
    Find out more

    More info

    More info

  • AMP Term Deposit

    AMP Term Deposit

    • No account fees
    • Decent returns earning interest on your savings
    • Interest payable every one, three or six months (special conditions or reduced rates apply)

    interest rate*

    2.90%
    6 months

    Go to site
    • No account fees
    • Decent returns earning interest on your savings
    • Interest payable every one, three or six months (special conditions or reduced rates apply)
    Product info
    • Minimum deposit: $25,000
    • Maximum deposit: $5,000,000
    • Can interest be paid to another bank?: yes
    • Automatic rollover: yes
    Overall rating

    5.0

    Based on 8 AMP term deposit reviews

    Need more information?
    Find out more

    More info

    More info

  • Suncorp Term Deposit

    Suncorp Term Deposit

    • Safe, low risk investment
    • Competitive interest rates
    • Choose how often you'd like the interest you earn on your Term Deposit to be paid to you

    interest rate*

    2.80%
    6 months

    Go to site
    • Safe, low risk investment
    • Competitive interest rates
    • Choose how often you'd like the interest you earn on your Term Deposit to be paid to you
    Product info
    • Minimum deposit: $25,000
    • Maximum deposit: $99,999
    • Can interest be paid to another bank?: no
    • Automatic rollover: yes
    Overall rating

    7.4

    Based on 28 Suncorp term deposit reviews

    Need more information?
    Find out more

    More info

    More info

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Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.

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