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Good customer service but exorbitant bank fees.
Although the staff are courteous and helpful, the cost of such a variety of fees, and associated overdraw fees if they exceed your current balance, as well as the lack of interest, means the bank service if far from effective for my purpose as a p... Full review
Although the staff are courteous and helpful, the cost of such a variety of fees, and associated overdraw fees if they exceed your current balance, as well as the lack of interest, means the bank service if far from effective for my purpose as a private individual with limited income.
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YesThe tops in banking
These days one must be very careful and chary of the main banks and their products and self interest, not really caring for their customers,. wide Bay is excellent. We always feel that our needs and wants are in secure hands, and that we are being... Full review
These days one must be very careful and chary of the main banks and their products and self interest, not really caring for their customers,. wide Bay is excellent. We always feel that our needs and wants are in secure hands, and that we are being looked after and valued as a customer. We will always stay with a bank or building society which cares for its staff, people, products and customers. We have no complaints at all, and always have almost instant access to what ever we want.
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YesCustomer service is excellent. Staff are very helpful and have a broad knowledge of what the bank offers. I love the clean, bright premises and cheerful atmosphere. Full review
Customer service is excellent. Staff are very helpful and have a broad knowledge of what the bank offers. I love the clean, bright premises and cheerful atmosphere.
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YesBy being one of the smaller financial institutions, Wide bay Australia gives all the big bank advantages, without all the big banks "don't care" attitude & performance. Full review
By being one of the smaller financial institutions, Wide bay Australia gives all the big bank advantages, without all the big banks "don't care" attitude & performance.
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YesThe staff are very friendly and always willing to assist with any queries you may have. They are very product knowledgeable and very seldom do they have to refer the inquiry to another staff member. Their products are very good compared to other f... Full review
The staff are very friendly and always willing to assist with any queries you may have. They are very product knowledgeable and very seldom do they have to refer the inquiry to another staff member. Their products are very good compared to other financial institutions. Their locations are excellent.
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YesThere are three convenient locations in town. The lines in the bank always move quickly. The staff are ALWAYS friendly, helpful and prompt with service. I can always see the bank manager in person or speak to him on the phone very promptly. He is ... Full review
There are three convenient locations in town. The lines in the bank always move quickly. The staff are ALWAYS friendly, helpful and prompt with service. I can always see the bank manager in person or speak to him on the phone very promptly. He is always willing to help with any problems he can and always has excellent advice. They are the best bank I have ever belonged to for 5 star service.
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YesThey're flexible and call up when a cheque is presented without enough funds - the customer service level provides you with a phone call to enable you time to deposit funds and stop the cheque from being dishonored - something I do not know if any... Full review
They're flexible and call up when a cheque is presented without enough funds - the customer service level provides you with a phone call to enable you time to deposit funds and stop the cheque from being dishonored - something I do not know if any other banks are doing.
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YesI have always had accounts with the Wide Bay as I worked there when I was young. So I an account there that I bank for our holidays so I don't touch it. The staff are friendly and easy to talk to. Full review
I have always had accounts with the Wide Bay as I worked there when I was young. So I an account there that I bank for our holidays so I don't touch it. The staff are friendly and easy to talk to.
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Yesthe very best of the best with friendly staff at all branches. All are helpful and nothing is a problem, I'd recommend them to anybody. Full review
the very best of the best with friendly staff at all branches. All are helpful and nothing is a problem, I'd recommend them to anybody.
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YesI have had this account for over 20 years and it wasn't until i asked to find out it doesn't accured interest but it charges monthly withdrawal fees. Full review
I have had this account for over 20 years and it wasn't until i asked to find out it doesn't accured interest but it charges monthly withdrawal fees.
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YesWide Bay Capricorn have branches located everywhere for convenience, they are always willing to help and assist with banking issues and I have even seen the girls helping out elderly with other issues. Full review
Wide Bay Capricorn have branches located everywhere for convenience, they are always willing to help and assist with banking issues and I have even seen the girls helping out elderly with other issues.
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YesThe best thing I like about Wide Bay is that you can walk in there anytime of the day and get served straight away, not lining up for ages. And the staff are always pleasant and not too pushy! Full review
The best thing I like about Wide Bay is that you can walk in there anytime of the day and get served straight away, not lining up for ages. And the staff are always pleasant and not too pushy!
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YesThe local staff are superb and always helpful to all clients, from observation. Full review
The local staff are superb and always helpful to all clients, from observation.
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YesStill has a bankbook so is easy to keep account of spending. Needs a Debit/Master/Visa Card. Needs to remove fees for students. Full review
Still has a bankbook so is easy to keep account of spending. Needs a Debit/Master/Visa Card. Needs to remove fees for students.
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YesLack of ATM's is frustrating I am forced to go to their branch or ATM or pay fees to access my money. Not good enough. Full review
Lack of ATM's is frustrating I am forced to go to their branch or ATM or pay fees to access my money. Not good enough.
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YesUnlike the big four, Wide Bay's fees and charges are reasonable and are the same each month, so you know what you are up against from month to month with no nasty surprises! I would recommend their product to anyone because, so far, I am only awar... Full review
Unlike the big four, Wide Bay's fees and charges are reasonable and are the same each month, so you know what you are up against from month to month with no nasty surprises! I would recommend their product to anyone because, so far, I am only aware of 'pros' and no 'cons'
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YesThe taem at widebay have gone out of their way to help in every way possible Full review
The taem at widebay have gone out of their way to help in every way possible
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YesWhen I first went into Wide Bay they could not have been more helpful or courteous Full review
When I first went into Wide Bay they could not have been more helpful or courteous
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YesWide bay is a friendly, local bank. The staff are friendly and can't do enough for us. They are great! Full review
Wide bay is a friendly, local bank. The staff are friendly and can't do enough for us. They are great!
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YesThey had a lot of bank fees that you were not told about until you found them on your statement & there were a limited number of ATM available. Full review
They had a lot of bank fees that you were not told about until you found them on your statement & there were a limited number of ATM available.
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YesLow cost option with excellent customer service. Full review
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YesThere aren't many banks or ATM around. Their fee's are not good at all, they are expensive Full review
There aren't many banks or ATM around. Their fee's are not good at all, they are expensive
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YesThey're a smaller bank, and easy to deal with although they could have more branches. Full review
They're a smaller bank, and easy to deal with although they could have more branches.
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YesI like this product because it is what I need for all my business. If I have any inquires someone is there to help. The only con is that you need a certain amount in the account to get any interest. Full review
I like this product because it is what I need for all my business. If I have any inquires someone is there to help. The only con is that you need a certain amount in the account to get any interest.
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YesWhen you have a disability.These guys really really look after you,and go out of their way to assistme,an try to makeme financially comfortable,and giving me somuch helpful advice, excellent bank. Full review
When you have a disability.These guys really really look after you,and go out of their way to assistme,an try to makeme financially comfortable,and giving me somuch helpful advice, excellent bank.
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YesThis is not a big bank, but I have no desire to change to another bank as they have been so helpful to me. Full review
This is not a big bank, but I have no desire to change to another bank as they have been so helpful to me.
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minimum deposit, no withdrawals
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