Youi car insurance reviews

Youi
Youi's overall rating for car insurance

(as rated by the Mozo community)

7.8

based on 208 reviews in the
past 12 months

 

Value for money

Policy coverage

Customer service

Claims handling

Trust

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Recent Youi car insurance reviews

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Youi

Youi car insurance review

Overall rating   10 / 10

Very Happy

I like my insurer because they are up front and honest.
Full review

I like my insurer because they are up front and honest.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Murray (QLD), reviewed 3 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Ready to assist

Easy and helpful.
Full review

Easy and helpful.

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Belinfa (WA), reviewed 3 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   3 / 10

What customer service???

Youi have not bothered to call me since I signed up.
Full review

Youi have not bothered to call me since I signed up.

    Value for money   4 / 10

    Policy coverage   3 / 10

    Customer service   0 / 10

    Claims handling   5 / 10

    Trust   3 / 10

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Kylie (QLD), reviewed 3 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great customer service

Great and efficient service. Easy to deal with and prompt action given.
Full review

Great and efficient service. Easy to deal with and prompt action given.

    Value for money   6 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Ivy (VIC), reviewed 3 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   2 / 10

Automatic payments only - no manual options to pay

Prices seem good and competitive as does the cover (from what they say on the phone). My complaint is with their automatic payment policy - ie: You have NO other options for making your own payments manually when due. They only accept automatic...
Full review

Prices seem good and competitive as does the cover (from what they say on the phone). My complaint is with their automatic payment policy - ie: You have NO other options for making your own payments manually when due. They only accept automatic deductions which I am strongly against.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   -1 / 10

    Trust   0 / 10

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Dave (QLD), reviewed 3 days ago

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Youi

Youi car insurance review

Overall rating   6 / 10

Good

Good insurer, just took a long time for a glass claim.
Full review

Good insurer, just took a long time for a glass claim.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   6 / 10

    Claims handling   4 / 10

    Trust   6 / 10

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Garry (QLD), reviewed 3 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive premiums and great customer service

Great customer service, web site used friendly, good claims processing.
Full review

Great customer service, web site used friendly, good claims processing.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   9 / 10

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Josephine (TAS), reviewed 5 days ago

1 person found this review helpful – do you? Yes

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Helpful

Helpful.
Full review

Helpful.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Ken (QLD), reviewed 5 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Best service

The easiest to deal with.
Full review

The easiest to deal with.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Len (NSW), reviewed 5 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great customer service, awesome value for money

Good value for money, not much more expensive 4 pay by the month and even when a payment bounces you are given two weeks grace coverage in which time you can make the payment and continue coverage. Great customer service, really like the call back...
Full review

Good value for money, not much more expensive 4 pay by the month and even when a payment bounces you are given two weeks grace coverage in which time you can make the payment and continue coverage. Great customer service, really like the call back service available when all operators are busy.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   -1 / 10

    Trust   8 / 10

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Marcus (VIC), reviewed 5 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

All round all star insurance without the bad taste

Price match and better with competitor. Always pleasant to deal with. Useful and effective website.
Full review

Price match and better with competitor. Always pleasant to deal with. Useful and effective website.

    Value for money   10 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   5 / 10

    Trust   6 / 10

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Nicole (WA), reviewed 5 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Straight talking, fast response, courteous

So far, touch wood, I have not had to make a claim but if their customer service when applying for insurance and response times to any question I have had are how they respond to claims then Youi has a customer for life.
Full review

So far, touch wood, I have not had to make a claim but if their customer service when applying for insurance and response times to any question I have had are how they respond to claims then Youi has a customer for life.

    Value for money   9 / 10

    Policy coverage   7 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   -1 / 10

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Gail (VIC), reviewed 5 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Good price, good service

Customer service is excellent .
Full review

Customer service is excellent .

    Value for money   8 / 10

    Policy coverage   9 / 10

    Customer service   10 / 10

    Claims handling   6 / 10

    Trust   6 / 10

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Tiffany (NSW), reviewed 5 days ago

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Youi

Youi car insurance review

Overall rating   5 / 10

Expensive

Seems to go up every year, not down.
Full review

Seems to go up every year, not down.

    Value for money   3 / 10

    Policy coverage   5 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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Rebecca (NSW), reviewed 5 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Ok

Excellent so far.
Full review

Excellent so far.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   0 / 10

    Trust   10 / 10

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Maria (QLD), reviewed 7 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great value with focus on customer service.

Changing to Youi was the best move. Better value for money, very customer focused and easily accessible through a number of channels.
Full review

Changing to Youi was the best move. Better value for money, very customer focused and easily accessible through a number of channels.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   8 / 10

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Ekaterina (VIC), reviewed 7 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Great customer service and follow up

When phoning around to get quotes for insurance (I'd rather talk to people than go online for such things) I found YOUI to be the most compatible. They responded to my sometimes obtuse questions well. They got back to me when they said they...
Full review

When phoning around to get quotes for insurance (I'd rather talk to people than go online for such things) I found YOUI to be the most compatible. They responded to my sometimes obtuse questions well. They got back to me when they said they would; this all comes down to simply "good customer service".

    Value for money   3 / 10

    Policy coverage   4 / 10

    Customer service   7 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Marilyn (WA), reviewed 7 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Good product

Very happy with Youi.
Full review

Very happy with Youi.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   7 / 10

    Claims handling   6 / 10

    Trust   5 / 10

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Julie (WA), reviewed 7 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great customer service

Great customer service, and very competitive prices.
Full review

Great customer service, and very competitive prices.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Jacky (QLD), reviewed 7 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Youi is helpful and very understanding

For the short time that I have been with Youi they are true to their word on the commercials that are advertised on TV that they DO save you money.
Full review

For the short time that I have been with Youi they are true to their word on the commercials that are advertised on TV that they DO save you money.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Cindy (NSW), reviewed 7 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Highly recommended

Always professional, lovely, helpful people that go out of their way to assist any enquires or changes. Just normal down to earth people.
Full review

Always professional, lovely, helpful people that go out of their way to assist any enquires or changes. Just normal down to earth people.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   10 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Sandy (QLD), reviewed 7 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Very happy

Very happy.
Full review

Very happy.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   -1 / 10

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Dean (QLD), reviewed 7 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Good attitude for modern times

Tailored to your needs, I found the policy very suitable for my situation.
Full review

Tailored to your needs, I found the policy very suitable for my situation.

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   6 / 10

    Claims handling   6 / 10

    Trust   5 / 10

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Lisa (NSW), reviewed 10 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Competitive premiums, good customer service

Good customer service, good rates.
Full review

Good customer service, good rates.

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   9 / 10

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Pauline (QLD), reviewed 10 days ago

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Youi

Youi Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

Competitive pricing

Good price compared to other companies.
Full review

Good price compared to other companies.

    Value for money   7 / 10

    Policy coverage   6 / 10

    Customer service   7 / 10

    Claims handling   5 / 10

    Trust   6 / 10

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Sita (QLD), reviewed 12 days ago

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