Citibank Online Saver
Citibank's overall rating for savings accounts is
6.5
Rates
- Rates
- Balances from $0: 5.25%pa
- Special Rates
- Balances from $0: 6.45%pa.
Balances from $2,000,000: 5.25%pa
- Special rate conditions
- Special rate applies for the first 6 months from opening account. Special rate only applies to your first Online Saver account, any further accounts opened will be subject to the standard variable rate of 5.25%.
Features
- Atm access
- no
- Daily atm withdrawal limit
- none
- Branch access
- no
- Debit card
- no
- Cheque book
- no
- Phone banking
- yes
- Internet banking
- yes
- Bpay
- none
- Australia post banking
- none
- Salary direct credit facility
- none
- Other restrictions
- none
- Other benefits
- none
Fees
- Account fee
- $0.00
- Account fee waiver
- none
- Free transactions per month
- Unlimited free transactions from online and phone banking.
- Network ATM fee
- $0.00
- ATM networks
- none
- Other bank ATM fee
- none
- Over the counter deposit fee
- none
- Over the counter withdrawal fee
- none
- Eftpos fee
- none
- Phone fee
- $0.00
- Internet fee
- $0.00
- Cheque fee
- none
Other financial bits
- Minimum opening deposit
- $0.00
- Minimum balance
- $0.00
- Interest paid
- Monthly
This is how the Mozo community has rated Citibank for savings accounts.
Citibank
Citibank is the consumer banking arm of Citigroup, one of the world’s biggest financial institutions. Citibank was the first foreign bank to be granted a banking licence to operate in Australia. Citi is now the largest international bank in the country, serving millions of Australians with credit cards, mortgages, deposit accounts, charge cards and more.
Some recent reviews of Citibank savings accounts
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Sherri from Queensland, a Citibank savings account customer.
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8Overall Rating |
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One of the few banks with no account keeping fees or charges.
Reviewed 14 days ago
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9Pricing
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5Product Features
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5Customer Service
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3Convenience
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9Trust
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Carol from Victoria, a Citibank savings account customer.
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0Overall Rating |
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They aren't able to provide a correct balance - EVER. ATM, phone and internet balances can all differ at any one time as transactions do not occur in real time.
Many transactions dishonored and they charge fees when it is THEIR FAULT.
Can't carry out simple requests such as increase to withdrawal amounts - I had to make four phonecalls just to have one transaction occur correctly even though they kept saying it would be OK, it wasn't.
No possibility of talking to anyone in Australia so hard to understand and be understood.
EXTREMELY UNHAPPY WITH THIS BANK
Reviewed 15 days ago
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5Pricing
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1Product Features
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0Customer Service
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0Convenience
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0Trust
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Andrew from Victoria, a Citibank savings account customer.
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8Overall Rating |
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Very user friendly, easy to use online banking access and ability to move funds around is exceptional. Highly recommend banking with Citibank.
Reviewed 20 days ago
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9Pricing
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9Product Features
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8Customer Service
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10Convenience
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8Trust
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Mich from New South Wales, a Citibank savings account customer.
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10Overall Rating |
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Although not the top end interest earned, my personal relations manager is very easy to contact and gets things done very quickly. Very, very attentive manager.
Reviewed 2 months ago
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8Pricing
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8Product Features
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10Customer Service
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10Convenience
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10Trust
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Ingrid from New South Wales, a Citibank savings account customer.
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0Overall Rating |
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I have had my worst ever banking experience with Citibank. The verification process is extremely slow; it took 3 different bank account attempts to try have the account verified so I could withdraw my funds. When an account is nominated to withdraw funds to it takes 3-5 business days for it to be verified then they put your account (funds) on hold for another week - not sure why but I think it's just so they don't have to release it back to you. If you have problems like I did, every step of the way, the staff will tell you a different story every time you ring. I've waited 3 weeks to get my money and I still can't access it. All I want is to close my account, I will never deal with Citibank ever again. I should have left it with ING Direct which is incredibly painless in comparison. I thought Citibank would be the same - how wrong I was!
Reviewed 2 months ago
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7Pricing
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0Product Features
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0Customer Service
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0Convenience
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0Trust
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