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  • Virgin Money Virgin Saver

    • 4.75%

    Virgin Money Virgin Saver Review

    Review published: 20 February 2012
    Review updated: 14 May 2012

    What's hot:

    • 4.75% ongoing rate with no monthly deposit requirements
    • No fees
    • Unlimited electronic deposits and withdrawals

    What's not:

    • only available to new Virgin Saver customers

    Mozo snapshot:

    With the newly relaunched Virgin Saver account by Virgin Money, you can say goodbye to introductory rates that only last a few months, and say hello to a competitive ongoing interest rate of 4.75% with no minimum deposit requirements. Also gone is the $150,000 account cap, so no matter what the balance, you'll earn high interest.

    Key features: There are no withdrawal or deposit restrictions with the Virgin Saver which make this a flexible savings account for those who want to earn interest on their savings but don't want to be locked into automatic savings plans. Interest is calculated daily and paid into your savings account monthly and there are absolutely no fees. Deposits in the Virgin Saver are covered under the Government's deposit guarantee (up to balances of $250,000).

    The Virgin Saver account is an online only savings account so there is no branch access but who needs it when you'll get unlimited electronic deposits/withdrawals, a monthly eStatement (stored for 3 years) and 24/7 online or phone customer service. The Virgin Saver must be linked with a bank account from any financial provider.

    Who it's good for: The Virgin Saver suits a everyday saver looking for competitive interest rates and the flexibility of online banking.

    Any catches? While transfers are allowed in from other bank accounts, such as your salary, the Virgin Saver doesn't have a pay-anyone feature, so you can't transfer funds out of this savings account to make a bill payment. You have to transfer the amount first to your transaction account and then make the payment.

    Loyal Virgin Money customers will be disappointed to learn that the new ongoing savings rate only applies to new customers who take out the Virgin Saver product from 14 May, 2012.

    How are Virgin Money savings accounts rated by the Mozo community?

    Product Type Overall Price Features Service Convenience Trust
    Virgin Money savings accounts 4.1 Based on 18
    Virgin Money savings account reviews
    6.6 4.2 4.0 3.6 3.7

    Read Virgin Money savings account reviews by the Mozo community

    Latest review of Virgin Money Virgin Saver

      • Virgin Money Virgin Saver *

        * Fees and charges are payable

        Show Rates

        Not recommended, not trustworthy

          1. Overall customer rating
          2. (Reviewed 5 days ago)

        Pro: High interest rate Con: Non-user friendly website, unreliable, false bonus offer, by-the-book customer service I received an email offer to open a Virgin Saver account with competitive interest rate, and a bonus of $50 will be given if I ...       Full review 

        Pro: High interest rate Con: Non-user friendly website, unreliable, false bonus offer, by-the-book customer service I received an email offer to open a Virgin Saver account with competitive interest rate, and a bonus of $50 will be given if I deposited min $1000 per month for 3 consecutive months before 29 Feb 2012. So I opened the account in Nov 2011 and even went further convincing my spouse to open one as well. The bonus was promised to be credited by end of Mar 2012, but no bonus comes into our accounts until mid Apr. So I called, and the Customer Service courteously told me that their back office was closed already, so she would get them check and credit the bonus within 3-5 working days. No news and no bonus came, so I called again 10 days later. The CS said she would ask their team to investigate and I could get the outcome within a week. Still no one called, so I rang again. At first the CS said that the promotion ended on 31 October, but after I mentioned that I had the promotion print-out showing that it ended on 30 Nov, she said she would check again. She came back telling me that the result of their "thorough investigation" was that I was not eligible for the bonus. There is no further explanation why, the result was simply "not eligible". I am disappointed to say the least. Three phone calls, zero call back, zero bonus and zero explanation why. I have followed the requirements for the bonus -- opened the account within the promotion period, and deposited the minimum amount for 3 consecutive months before 29 Feb. So I am eligible for the bonus. I decided to close the account, also my spouse's, and will not consider an offer from Virgin Money anymore.


          1. Price
          1. Features
          1. Service
          1. Convenience
          1. Trust
        Less
        Virgin Money Virgin Saver savings account review by a Mozo reviewer from Victoria

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    Rates

    Rates
    Balances from $0: 4.75%pa
    Special Rates
    none
    Special rate conditions
    none

    Features

    Atm access
    no
    Daily atm withdrawal limit
    $
    Eftpos card
    no
    Mastercard debit card
    no
    Visa debit card
    no
    Branch access
    No
    Cheque book
    No
    Phone banking
    Yes
    Internet banking
    Yes
    Bpay
    No
    Australia post banking
    No
    Other restrictions
    Must link to a transaction account
    Other benefits
    none
    Kids ages
    none

    Fees

    Account fee
    $0.00
    Account fee waiver
    none
    Free transactions per month
    Unlimited free transactions from phone, internet.
    Network ATM fee
    $
    ATM networks
    none
    Other bank ATM fee
    $
    Over the counter deposit fee
    $
    Over the counter withdrawal fee
    $
    Eftpos fee
    $
    Phone fee
    $0.00
    Internet fee
    $0.00
    Cheque fee
    $

    Other financial bits

    Minimum opening deposit
    $0.00
    Minimum balance
    $0.00
    Interest paid
    Monthly

    About Virgin Money

    Virgin Money differentiates itself with a high focus on customer service and a strong brand. Virgin Money offers a range of financial service products including credit cards, savings accounts and home loans.

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