based on 2109 BankSA product reviews as rated by Mozo community

BankSA bank accounts

BankSA is the largest financial institution in South Australia, and boasts the largest network of branches and ATMs in the state. BankSA aims to help South Australians get the best from their money, and offers a wide range of bank accounts, home loans, personal loans, credit cards and other financial services.

BankSA offers the following bank accounts

Rates and fees verified as correct at 29 March 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Account fee Payment options Interest rate
Complete Freedom Account

$0.00

Apple Pay, Google Wallet, PayID, Samsung Pay, , PayTo

0% p.a.

How are BankSA bank accounts rated?

Mozo users have rated BankSA bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

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BankSA bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

436 Reviews

Recent BankSA bank account reviews

BankSA Complete Freedom Account
Overall 10/10
Wouldn’t bank anywhere else.

Have always used BankSA since I opened my first bank account. Have tried others but always found BankSA easiest to use.

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Have always used BankSA since I opened my first bank account. Have tried others but always found BankSA easiest to use.

Price
8/10
Features
6/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Airlie, South Australia, reviewed 10 days ago
BankSA Complete Freedom Account
Overall 1/10
Westpac Group are heartless in my opinion.

I don't like this BankSA because they have no compassion for their vulnerable customers. I visited a Westpac Group ATM at Garbutt to withdraw funds for my essential heart failure medication. An error message displayed and the ATM provided a receipt saying funds were not delivered. I rang the ATM provider (Precinct) and was told they could see the dispenser error and that I would need to contact my BankSA to have my funds returned to me. I rang the BankSA and was told they would need 21 to 45 days to return my money. The next day I visited the Westpac branch and was told the same thing 21 to 45 days to return my money after waiting for 45 minutes. I then made a fuss and spoke to all the customers entering the branch warning them that when Westpac ATM have a dispenser error they keep your money for 21 to 45days. Because I became vocal and gave Westpac Group a bad wrap the Manager finally came out and gave me the funds they had sdebited from my account..

Read full review

I don't like this BankSA because they have no compassion for their vulnerable customers. I visited a Westpac Group ATM at Garbutt to withdraw funds for my essential heart failure medication. An error message displayed and the ATM provided a receipt saying funds were not delivered. I rang the ATM provider (Precinct) and was told they could see the dispenser error and that I would need to contact my BankSA to have my funds returned to me. I rang the BankSA and was told they would need 21 to 45 days to return my money. The next day I visited the Westpac branch and was told the same thing 21 to 45 days to return my money after waiting for 45 minutes. I then made a fuss and spoke to all the customers entering the branch warning them that when Westpac ATM have a dispenser error they keep your money for 21 to 45days. Because I became vocal and gave Westpac Group a bad wrap the Manager finally came out and gave me the funds they had sdebited from my account..

Customer service
1/10
Convenience
4/10
Trust
1/10
Less
Maurice, Queensland, reviewed 10 days ago
BankSA Bank Account
Overall 8/10
50

Over well Ur information if one out one babys

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Over well Ur information if one out one babys

Price
8/10
Features
8/10
Customer service
8/10
Convenience
8/10
Trust
8/10
Less
Kayla, South Australia, reviewed 10 days ago
BankSA Complete Freedom Account
Overall 10/10
fantastic service and support , excellent product

simple and no fees atm fees zero great customer service and personalised

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simple and no fees atm fees zero great customer service and personalised

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
James, South Australia, reviewed 9 days ago
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