6.5 / 10

based on 300 Coles reviews as rated by Mozo community

Coles car loans

The Coles Mastercards are part of the Coles Group, owners of the well-known Australian Coles supermarkets. These cards offer a wide range of savings and rewards on everyday purchases.

Coles offers the following car loans

Rates and fees verified as correct at 12 April, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Interest rate from Comparison rate from Upfront fee
Unsecured Personal Loan (Variable, flybuys members rates)

9.99% p.a.to 17.99% p.a.

10.95% p.a.to 18.91% p.a.based on $30,000
over 5 years

$199

Unsecured Personal Loan (Variable, Non-flybuys members rates)

12.99% p.a.to 19.99% p.a.

13.93% p.a.to 20.9% p.a.based on $30,000
over 5 years

$199

How are Coles car loans rated?

Mozo users have rated Coles car loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of car-loans
Coles car loans
Overall
1.0/10
Price
Features
Customer service
Convenience
Trust

2 Reviews

Recent Coles car loan reviews

Coles Car Loan review
Overall 1/10
Never experienced before ... most pathetic service

Rude customer care... racist

Read full review

Rude customer care... racist

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Sabin, New South Wales, reviewed 2 months ago
Coles Car Loan review
Overall 1/10
Avoid at all costs!

Avoid at all costs! I crashed my car 3 weeks ago and they are yet to pay me anything. Their communication is terrible. They moved my car 3 times without telling me. Originally my car was at a panel beater and was 10 minutes from my house. I ended up having to drive 45mins in the opposite direction to pick up my personal possessions and take time off work because it had to be done between 9-3. No one actually spoke to me for over a week about my claim. Once they did they said I had to get letters from my loan company so they could pay it into the account (which i had already done so gave to them while still on the phone). After another week they then contacted me to say they didn't do it on time and now they needed a new letter and I needed to get another one. When i queried why this took them 5 working days to call me they lied and said they tried to called me on Sunday. It was literally a second earlier they said they don't work on the weekend. Communication is key guys and you did a shocking job! When people crash their cars they are stressed and Coles Car Insurance make the process worse. BE BETTER!

Read full review

Avoid at all costs! I crashed my car 3 weeks ago and they are yet to pay me anything. Their communication is terrible. They moved my car 3 times without telling me. Originally my car was at a panel beater and was 10 minutes from my house. I ended up having to drive 45mins in the opposite direction to pick up my personal possessions and take time off work because it had to be done between 9-3. No one actually spoke to me for over a week about my claim. Once they did they said I had to get letters from my loan company so they could pay it into the account (which i had already done so gave to them while still on the phone). After another week they then contacted me to say they didn't do it on time and now they needed a new letter and I needed to get another one. When i queried why this took them 5 working days to call me they lied and said they tried to called me on Sunday. It was literally a second earlier they said they don't work on the weekend. Communication is key guys and you did a shocking job! When people crash their cars they are stressed and Coles Car Insurance make the process worse. BE BETTER!

Price
5/10
Features
5/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Cameron, South Australia, reviewed 8 months ago

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