Bendigo Bank rated best for credit card satisfaction

By Rebeccah Elley · Friday, 26 June 2015

When it comes to overall credit card satisfaction, Bendigo Bank has been rated the best for customer interaction, its credit card terms, billing and payment options, as well as for its rewards and benefits.

The 2015 Australia Credit Card Satisfaction Study conducted by consulting services provider JD Power Asia Pacific was based on responses from 3,368 Australian credit card customers between April and May 2015.

When the results were tallied, Bendigo Bank had an impressive score of 745 out of 1,000, performing the best in customer interaction. Followed closely by Bankwest who took out the second spot with an overall score of 739.

While many credit cards come with some great rewards programs and inbuilt features like complimentary travel insurance and concierge, the research showed only 49% were aware of the benefits that come with their plastic.

The study also asked customers whether they understood credit card rewards programs and only 44% indicated they completely understood how they could rack up rewards points and only 56% knew how to redeem those rewards point.

Credit card comparisons on Mozo - page last updated September 26, 2020

Search promoted credit cards below or do a full Mozo database search. Advertiser disclosure.

CUA Low Rate Credit Card
0% balance transfer rate for 13 months and up to 55 interest free days. No annual fee for the first year and $49 after.
Purchase rate
11.99% p.a.
Balance transfer rate
0% p.a. for 13 months and then 21.74% p.a.
Annual fee
$49 $0 in the first year
Rewards program
-
Compare
Go to site
Details
Low Rate Credit Card
0% balance transfer rate for 13 months and up to 55 interest free days. No annual fee for the first year and $49 after.
Purchase rate
11.99% p.a.
Intro purchase rate
-
Balance transfer rate
0% p.a. for 13 months and then 21.74% p.a.
Cash advance
21.74% p.a.
Interest free days on purchases
55
Intro fee
0.0
Foreign exchange margin
3.40%
Annual card fee
$49 $0 in the first year
Late payment fee
$12.50
Cash advance fee
2.00%, Min $3.50
Read our Mozo Review to learn more about the Low Rate Credit Card
Go to site
CUA Low Rate Credit Card
0% balance transfer rate for 13 months and up to 55 interest free days. No annual fee for the first year and $49 after.
Purchase rate
11.99% p.a.
Balance transfer rate
0% p.a. for 13 months and then 21.74% p.a.
Annual fee
$49 $0 in the first year
Rewards program
-
Go to site
Compare
Low Rate Credit Card
0% balance transfer rate for 13 months and up to 55 interest free days. No annual fee for the first year and $49 after.
Purchase rate
11.99% p.a.
Intro purchase rate
-
Balance transfer rate
0% p.a. for 13 months and then 21.74% p.a.
Cash advance
21.74% p.a.
Interest free days on purchases
55
Intro fee
0.0
Foreign exchange margin
3.40%
Annual card fee
$49 $0 in the first year
Late payment fee
$12.50
Cash advance fee
2.00%, Min $3.50
Read our Mozo Review to learn more about the Low Rate Credit Card
Go to site
Details
St.George Vertigo
Enjoy 0% p.a. for 22 months on balance transfers at card application. 1.5% balance transfer fee applies. Rate then switches to applicable variable cash advance rate. Plus, 0% p.a. on purchases for 7 months. Rate then switches to applicable variable purchase rate. First year annual card fee waived for the first year ($55 thereafter). Available to new cards only, Eligibility criteria and T&Cs apply. Offer ends September 30th 2020.
Purchase rate
0% p.a. for 7 months then 13.99% p.a.
Balance transfer rate
0% p.a. for 22 months and then 21.49% p.a. (1.50% balance transfer fee)
Annual fee
$55 $0 in the first year
Rewards program
-
Compare
Go to site
Details
Vertigo
Enjoy 0% p.a. for 22 months on balance transfers at card application. 1.5% balance transfer fee applies. Rate then switches to applicable variable cash advance rate. Plus, 0% p.a. on purchases for 7 months. Rate then switches to applicable variable purchase rate. First year annual card fee waived for the first year ($55 thereafter). Available to new cards only, Eligibility criteria and T&Cs apply. Offer ends September 30th 2020.
Purchase rate
0% p.a. for 7 months then 13.99% p.a.
Intro purchase rate
0% p.a. for 7 months
Balance transfer rate
0% p.a. for 22 months and then 21.49% p.a. (1.50% balance transfer fee)
Cash advance
21.49% p.a.
Interest free days on purchases
55
Intro fee
0.0
Foreign exchange margin
3.00%
Annual card fee
$55 $0 in the first year
Late payment fee
$15.00
Cash advance fee
2%, Min $2.50
Read our Mozo Review to learn more about the Vertigo
Go to site
St.George Vertigo
Enjoy 0% p.a. for 22 months on balance transfers at card application. 1.5% balance transfer fee applies. Rate then switches to applicable variable cash advance rate. Plus, 0% p.a. on purchases for 7 months. Rate then switches to applicable variable purchase rate. First year annual card fee waived for the first year ($55 thereafter). Available to new cards only, Eligibility criteria and T&Cs apply. Offer ends September 30th 2020.
Purchase rate
0% p.a. for 7 months then 13.99% p.a.
Balance transfer rate
0% p.a. for 22 months and then 21.49% p.a. (1.50% balance transfer fee)
Annual fee
$55 $0 in the first year
Rewards program
-
Go to site
Compare
Vertigo
Enjoy 0% p.a. for 22 months on balance transfers at card application. 1.5% balance transfer fee applies. Rate then switches to applicable variable cash advance rate. Plus, 0% p.a. on purchases for 7 months. Rate then switches to applicable variable purchase rate. First year annual card fee waived for the first year ($55 thereafter). Available to new cards only, Eligibility criteria and T&Cs apply. Offer ends September 30th 2020.
Purchase rate
0% p.a. for 7 months then 13.99% p.a.
Intro purchase rate
0% p.a. for 7 months
Balance transfer rate
0% p.a. for 22 months and then 21.49% p.a. (1.50% balance transfer fee)
Cash advance
21.49% p.a.
Interest free days on purchases
55
Intro fee
0.0
Foreign exchange margin
3.00%
Annual card fee
$55 $0 in the first year
Late payment fee
$15.00
Cash advance fee
2%, Min $2.50
Read our Mozo Review to learn more about the Vertigo
Go to site
Details
Bankwest Zero Platinum Mastercard
This card boasts no annual fee and the option to pay with the Bankwest Halo payment ring. Plus, with no foreign transaction fees and complimentary travel insurance it's a good pick for travel. Winner of a Mozo Experts Choice Award 2019 in the No Annual Fee Platinum Credit Card category^.
Purchase rate
17.99% p.a.
Balance transfer rate
2.99% p.a. for 9 months and then 17.99% p.a.
Annual fee
$0
Rewards program
-
Compare
Go to site
Details
Zero Platinum Mastercard
This card boasts no annual fee and the option to pay with the Bankwest Halo payment ring. Plus, with no foreign transaction fees and complimentary travel insurance it's a good pick for travel. Winner of a Mozo Experts Choice Award 2019 in the No Annual Fee Platinum Credit Card category^.
Purchase rate
17.99% p.a.
Intro purchase rate
-
Balance transfer rate
2.99% p.a. for 9 months and then 17.99% p.a.
Cash advance
21.99% p.a.
Interest free days on purchases
55
Intro fee
-
Foreign exchange margin
0%
Annual card fee
$0
Late payment fee
$25.00
Cash advance fee
2%, Min $4.00
Read our Mozo Review to learn more about the Zero Platinum Mastercard
Go to site
Bankwest Zero Platinum Mastercard
This card boasts no annual fee and the option to pay with the Bankwest Halo payment ring. Plus, with no foreign transaction fees and complimentary travel insurance it's a good pick for travel. Winner of a Mozo Experts Choice Award 2019 in the No Annual Fee Platinum Credit Card category^.
Purchase rate
17.99% p.a.
Balance transfer rate
2.99% p.a. for 9 months and then 17.99% p.a.
Annual fee
$0
Rewards program
-
Go to site
Compare
Zero Platinum Mastercard
This card boasts no annual fee and the option to pay with the Bankwest Halo payment ring. Plus, with no foreign transaction fees and complimentary travel insurance it's a good pick for travel. Winner of a Mozo Experts Choice Award 2019 in the No Annual Fee Platinum Credit Card category^.
Purchase rate
17.99% p.a.
Intro purchase rate
-
Balance transfer rate
2.99% p.a. for 9 months and then 17.99% p.a.
Cash advance
21.99% p.a.
Interest free days on purchases
55
Intro fee
-
Foreign exchange margin
0%
Annual card fee
$0
Late payment fee
$25.00
Cash advance fee
2%, Min $4.00
Read our Mozo Review to learn more about the Zero Platinum Mastercard
Go to site
Details
Hot Deal$200 Cashback Offer (T&Cs apply)
Westpac Low Rate
Enjoy 0% p.a. interest on balance transfers for the first 20 months. Get $200 cashback with $1k minimum spend on eligible purchases within 90 days of card approval. 55 interest free days and low on-going rate of 13.74% on all purchases.
Purchase rate
13.74% p.a.
Balance transfer rate
0% p.a. for 20 months and then 21.49% p.a. (1.00% balance transfer fee)
Annual fee
$59
Rewards program
-
Compare
Go to site
Details
Low Rate
Enjoy 0% p.a. interest on balance transfers for the first 20 months. Get $200 cashback with $1k minimum spend on eligible purchases within 90 days of card approval. 55 interest free days and low on-going rate of 13.74% on all purchases.
Purchase rate
13.74% p.a.
Intro purchase rate
-
Balance transfer rate
0% p.a. for 20 months and then 21.49% p.a. (1.00% balance transfer fee)
Cash advance
21.49% p.a.
Interest free days on purchases
55
Intro fee
-
Foreign exchange margin
3.00%
Annual card fee
$59
Late payment fee
$15.00
Cash advance fee
2%, Min $2.50, Max $150
Read our Mozo Review to learn more about the Low Rate
Go to site
Westpac Low Rate
Enjoy 0% p.a. interest on balance transfers for the first 20 months. Get $200 cashback with $1k minimum spend on eligible purchases within 90 days of card approval. 55 interest free days and low on-going rate of 13.74% on all purchases.
Purchase rate
13.74% p.a.
Balance transfer rate
0% p.a. for 20 months and then 21.49% p.a. (1.00% balance transfer fee)
Annual fee
$59
Rewards program
-
Go to site
Compare
Low Rate
Enjoy 0% p.a. interest on balance transfers for the first 20 months. Get $200 cashback with $1k minimum spend on eligible purchases within 90 days of card approval. 55 interest free days and low on-going rate of 13.74% on all purchases.
Purchase rate
13.74% p.a.
Intro purchase rate
-
Balance transfer rate
0% p.a. for 20 months and then 21.49% p.a. (1.00% balance transfer fee)
Cash advance
21.49% p.a.
Interest free days on purchases
55
Intro fee
-
Foreign exchange margin
3.00%
Annual card fee
$59
Late payment fee
$15.00
Cash advance fee
2%, Min $2.50, Max $150
Read our Mozo Review to learn more about the Low Rate
Go to site
Details
CUA Platinum Credit Card
0% p.a. balance transfer, $0 annual fee for the first year and also receive 1 rewards point for every dollar spent. Concierge service and purchase protection insurance.
Purchase rate
19.99% p.a.
Balance transfer rate
0% p.a. for 13 months and then 21.74% p.a.
Annual fee
$149 $0 in the first year
Rewards program
CUA Platinum Rewards
Compare
Go to site
Details
Platinum Credit Card
0% p.a. balance transfer, $0 annual fee for the first year and also receive 1 rewards point for every dollar spent. Concierge service and purchase protection insurance.
Purchase rate
19.99% p.a.
Intro purchase rate
-
Balance transfer rate
0% p.a. for 13 months and then 21.74% p.a.
Cash advance
21.74% p.a.
Interest free days on purchases
55
Intro fee
0.0
Foreign exchange margin
3.40%
Annual card fee
$149 $0 in the first year
Late payment fee
$12.50
Cash advance fee
2.00%, Min $3.50
Read our Mozo Review to learn more about the Platinum Credit Card
Go to site
CUA Platinum Credit Card
0% p.a. balance transfer, $0 annual fee for the first year and also receive 1 rewards point for every dollar spent. Concierge service and purchase protection insurance.
Purchase rate
19.99% p.a.
Balance transfer rate
0% p.a. for 13 months and then 21.74% p.a.
Annual fee
$149 $0 in the first year
Rewards program
CUA Platinum Rewards
Go to site
Compare
Platinum Credit Card
0% p.a. balance transfer, $0 annual fee for the first year and also receive 1 rewards point for every dollar spent. Concierge service and purchase protection insurance.
Purchase rate
19.99% p.a.
Intro purchase rate
-
Balance transfer rate
0% p.a. for 13 months and then 21.74% p.a.
Cash advance
21.74% p.a.
Interest free days on purchases
55
Intro fee
0.0
Foreign exchange margin
3.40%
Annual card fee
$149 $0 in the first year
Late payment fee
$12.50
Cash advance fee
2.00%, Min $3.50
Read our Mozo Review to learn more about the Platinum Credit Card
Go to site
Details

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Bendigo Bank rated best for credit card satisfaction

Credit card comparisons on Mozo - page last updated September 26, 2020

CUA Low Rate Credit Card

Low Rate Credit Card

CUA Low Rate Credit Card

Low Rate Credit Card

St.George Vertigo

Vertigo

St.George Vertigo

Vertigo

Bankwest Zero Platinum Mastercard

Zero Platinum Mastercard

Bankwest Zero Platinum Mastercard

Zero Platinum Mastercard

Westpac Low Rate

Low Rate

Westpac Low Rate

Low Rate

CUA Platinum Credit Card

Platinum Credit Card

CUA Platinum Credit Card

Platinum Credit Card

Rebeccah Elley

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