Single mum takes on NAB over credit card debt

A single mother is taking National Australia Bank to court over claims it failed to offer her support in enquiring about her credit card debt.

The Consumer Law Action Law Centre has teamed up with a single mum and is suing National Australia Bank (NAB) over claims it didn’t help her in her efforts to assess her credit card debt.

Helen Hill, of Hampton Park, Victoria, has alleged that the bank failed to provide her with a credit card statement and a copy of her contract when she asked for it and was also imprudent in offer to increase her credit card limit.

The Sydney Morning Herald reports that the legal group is claiming that NAB increased her credit card limit on numerous occasions without carrying out any background checks to see if she could afford to pay her debts off.

"I have had three credit cards in the past five years. I just started off with one that I applied for for emergencies … and over the years they have sent me extra cards without me asking," she claims.

Meanwhile, the Reserve Bank of Australia has this month put pressure on credit card companies to bring more low-interest credit cards on to the market, in line with a bevy of interest rate cuts.

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