ABA to work on improving bank account switching service

Tuesday 23 August 2011

Article by Mozo

Individuals with debit cards may soon benefit from a more "streamlined" service enabling them to switch bank accounts, which is being worked on by the Australian Bankers' Association (ABA).

ABA 'working on new bank account switching plans'

The organisation is set to cooperate with the banking industry and the federal government to make the process more efficient.

Consumers were advised by the ABA to compare debit cards and transaction accounts if they are not happy with the one they already have.

Steven Munchenberg, chief executive of the organisation, commented: "Building this new switching system will require systems changes, information technology changes and staff training, which will impose costs on each and every financial institution."

However, he added that these costs are still likely to be significantly lower than other proposals, such as implementing full account number portability.

In June, ABA data revealed that banks saw a reduction in fee revenue from households of $835 million, an 18 per cent decline.

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