ABA warns Aussies about telephone fraudsters

The Australian Bankers' Association (ABA) has issued a warning about a team of criminals who are posing as the organisation in order to gain access to people's bank accounts.

A bogus telephone survey is doing the rounds where targets are asked for their PIN numbers and online banking log-in details.

The thieves are masquerading as ABA representatives who are conducting a customer satisfaction survey. Chief executive of the body Steven Munchenberg said it never does such studies.

Anybody who receives a similar phone call should never give out any of the information that is on their debit cards and should hang up immediately.

Those who fear they may have already been approached by the scammers should get on to their bank as a matter of urgency.

Mr Munchenberg confirmed the bogus callers will ask who you bank with, how long you have been with this provider and if you are happy with the service.

"Often customers can avoid being defrauded by criminals by knowing how to recognise a scam," he remarked.

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