Commonwealth urges customers to wise up to credit card scams

Commonwealth Bank has urged Australians to protect themselves against ID fraud after a spate of scams targeted customers by phone and SMS.

Bryan Fitzgerald, a spokesperson for the Bank, said that fraudsters are contacting people by phone and attempting to dupe them into handing over credit card and debit card details and other sensitive information.

"Like email phishing, these telephone and SMS scams are designed to extract financial account numbers, passwords, credit card details and information that can be used to access customer accounts and withdraw funds," he explained.

He said that the most important thing to remember is that banks will never usually call people up to ask for sensitive information and added that anyone who does so should be treated with suspicion.

Customers who feel they have been targeted by scammers over the phone have been urged to contact Commonwealth directly to establish whether the call was genuine or not.

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