Woolworths debit card policy provokers shopper anger

Mozo

Wednesday 19 May 2010

Australian shoppers are continuing to voice their anger at Woolworths’ decision to remove the credit option for customers paying by debit card.

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This week, Toowoomba pensioner Suzanne Wale became the latest disgruntled shopper to complain publicly about the change which forces debit cardholders to use the savings or cheque button and a PIN instead of signing when shopping at the supermarket chain.

"I like to use my own money [rather than a credit card] and by pressing credit I saved on fees," Ms Wale told the Toowoomba Chronicle.

"Now I am told I have to press savings and I am only allowed about six transactions a month through my savings account. As a pensioner, bank fees can be expensive."

Such news is likely to interest Aussies who wish to compare debit cards in search of the best payment options. It was reported this week that an impressive 85,000 people have now registered interest in IMF Australia’s attempt to force some of the country’s biggest banks to refund "exception" fees charged on accounts over the past six years.

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