Catering to energy needs in Victoria and New South Wales, CovaU is a licensed Australian electricity and gas retailer.
CovaU provides gas as well as dual fuel services to individual as well business customers in NSW and VIC.
If you are looking for a competitive gas plan CovaU offers a number of gas as well as dual fuel packages. The terms of these plans will depend on which state you live in and your preferences. Both NSW and Victoria have plans that offer a discount for paying your gas bill on time and for those who want a flexibility there’s the option to go for a plan that has no exit fees. You can also opt for a fixed term contract to get a discount on your plan.
You can reach out to the customer service team at CovaU 24 hours a day, 7 days a week. So if you have a query or concern about your gas account, you don’t need to bother checking the time before calling the energy consultants.
If quarterly bills don’t fit your household budgeting then you’ll like CovaU’s monthly instalment plan. According to this billing arrangement, the CovaU will calculate an estimated monthly payment for you based on your current household usage and after three months, they will balance your account according to the meter reading.
State governments have various schemes to support low income earners with their gas bills. Some of the concessions offered are the Low Income Household Rebate, Family Energy Rebate and Life Support Rebate. But these rebates differ for different states and have specific eligibility criteria. Apart from these, CovaU also has a Hardship Policy, which helps financially vulnerable customers manage their energy costs.
Whether you’re an existing or new customer, moving and switching your gas account with CovaU should be a fairly simple process. You can plug in the details for your account online and ask for a transfer or you can call an energy executive at CovaU to help you with the process. Just check if CovaU supplies gas in your area and then pick a plan that’s most efficient and cost effective for your household energy requirements.
The Mozo community has rated CovaU products and services on different specifications ranging from pricing and bill clarity to customer satisfaction and green energy.
How has the Mozo community rated CovaU on customer service and pricing? Read customer reviews below.
Fast, efficient, friendly service. Attended promptly to my queries and my requests. Just joined with this provider, I am so happy and cheaper than my previous provider.
The wost company ever. Nothing works with them. Stay away.
Don’t just set and forget your gas plan. There are a number of great deals out there that could help you save a lot of money. All you need to do is feed in your details into Mozo’s free gas comparison tool, compare CovaU’s gas plans with other providers in your area, and then apply!