DC Power Co is a solar-focused energy retailer, founded on the idea of a clear gap in the energy services market for Australians with solar panels. Their aim is to build the power company of the future, by lowering energy bills.
Startup solar energy retailing that is all about changing the power game by providing a better service for Aussies households to save money on, focusing on transparency for solar users.
DC Power Co provides energy to residents in Victoria, NSW and South East Queensland and are working on bringing their power offer to other areas. They also offer gas to certain areas across Victoria.
DC Power Co prides itself on transparent pricing, so you know exactly where your money is going, that’s why their capped $10 (GST exc) monthly DC Fee (covering all services) is clearly shown on your bill. Their prices are designed for households with solar, with a good feed-in tariff of 15 c/kWh and cost price power, made up of a daily fixed charge and a charge for every kilowatt-hour (kWh) of power you use. DC Power Co is so confident you’ll save by switching that if you don’t save money on electricity in your first year with them, compared to your previous provider, they’ll credit you the difference plus 10%.
|Savings guaranteedSavings guaranteed|
If you don’t save money on electricity in your first year with DC Power Co, compared to your previous provider, they’ll credit you the difference plus 10%. The Savings Guarantee is available to current solar customers and those who sign up before 15 May, 2019.
|Digital accountDigital account|
Manage your electricity account online through DC Power Co’s website, which gives you access to information on your usage as well as the ability to update your personal details. You can even get an SMS alert if your system’s export is unusual. Plus, every month you’ll be emailed your account review with how much power you’ve used (over your account review period) and the cost, your solar feed-in, your meter reads, your carbon offset and whether or not you still have anything to pay on your account.
|Payment optionsPayment options|
DC Power Co offers several convenient payment options such as direct debit, BPAY and Credit Card. If you’re not comfortable with online or phone banking, you can set up and edit your preferred payment method by going to “Account preferences” in ‘Settings’ in your desktop account.
|Concessions and rebatesConcessions and rebates|
For customers who need a bit of help with paying their energy bills, DC Power Co offer a range of concessions and rebates on behalf of a number of state governments.To find out if you are eligible for any of these concessions, you can check their website for the latest information or contact them online or via phone.
DC Power Co cater to households in Victoria, NSW and South East Queensland and also offer 100% carbon neutral gas in some areas across Victoria. Switching your electricity plan with DC Power Co is a simple process that could take as little as 5 minutes. You can go online and enter your postcode to find out how much you could save and then fill out their form with your details. Switching to DC Power Co just involves the transfer of information, so they won’t be touching any equipment affecting your supply. The terms of the plan depend on the area you’re located in, for example if you’re located in New South Wales you’ll need two business days’ notice to connect your power. In Victoria most people have smart meters which means they can be remotely connected on the same day.
If you’re moving house, it’s important to contact DC Power Co as soon as possible so they have time to contact your distributor and have the power connected on your requested date
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