Australia's Best Banking 2019

Congratulations to the winners of Mozo Experts Choice Australia’s Best Banking Awards 2019. These awards recognise the banking provider which consistently performed well in the Mozo Experts Choice Awards throughout the past 12 months. So if you’re after a one-stop shop for all your banking needs, the Mozo Experts Choice Australia’s Best Banking winners are the perfect place to start.

Mozo Experts Choice Awards 2019

What are the Mozo Experts Choice Awards?

For six years now, the Mozo Experts Choice Awards have revealed the best banking options, from top notch home loans, to incredible credit cards and superb savings accounts. And once a year, we bring all of this analysis together to crown Australia’s Best Banking providers.

In 2019, we identified Australia’s best value bank, small bank, credit union, customer-owned bank and major bank, so that no matter what you’re after, there’s a bank to suit you.

“These winners are at the top of their game when it comes to offering great value financial products. Across a heap of different product categories and all throughout the year, the winners have proven again and again that they deserve the title of Australia’s Best,” said Mozo Experts Choice Award judge, Peter Marshall.

To find the Australia’s Best Banking winners, our team of expert analysts first shortlisted providers which had received at least five Mozo Experts Choice Awards in the last 12 months. But the analysis didn’t end there - eligible banking institutions were than ranked by their best product in each category, and assessed to ensure they weren’t missing products in any vital categories. Finally, we looked at the current offers from the leading providers to ensure they were still offering great value.

“It’s not easy to pick Australia’s best banks, and there was a rigorous process to pick the award winners. We’re satisfied that we’ve identified the banking options that offer the best overall value to Australians,” said Marshall.

For details on how we crunched the numbers and determined the Australia's Best Banking winners see our methodology report

Australia’s Best Bank


Throughout the last year, ING has won Mozo Experts Choice Awards for its at call deposits, term deposits, and personal loans. The judges looked at all key banking categories, including home loans and credit cards, and ING's impressive range of products outshone its competitors.

Australia's Best Customer Owned Bank

Bank Australia

With a range of super competitive options for home loans, credit cards personal loans and savings accounts, Bank Australia stood out as the best of the customer-owned mutual banks. They even scored an award for their banking app to make managing your finances on-the-go as easy as possible.

Australia's Best Small Bank

Police Bank

Based in NSW, Police Bank bagged Mozo Experts Choice Awards for its home loans, savings account and personal loans over the last year. Showing that smaller can be better, they outranked every other full-service mutual bank.

Australia's Best Credit Union


CUA has been named Australia's Best Credit Union for the second year in a row. It's breadth of talent was demonstrated through wins in credit cards, savings account and personal loans. The largest credit union in Australia, CUA also offers a range of very competitive home loans.

Australia's Best Major Bank


ANZ performed best of the four major banks by offering lower fees and competitive rates across the widest range of personal banking products. Highlights included their credit cards and home loans.

Frequently Asked Questions

What are the judging criteria?

To be shortlisted for an Australia’s Best Award, a banking provider needed to have won at least five Mozo Experts Choice Awards for individual products since July 2018. Providers were then assessed on overall performance across every banking award, and ranked according to how often their products ranked better than the others.

Australia’s Best are the providers who appear near the top of our lists of best value products, most often. They don’t need to offer products in every individual category, they just need to be really good at what they do.


Where does Mozo get all the interest rates and fees and product details from?

Every day, Mozo tracks the pricing and features of thousands of products in banking, insurance and energy. Our in-house research team uses a mix of technology and people to gather data and check our facts, and we maintain an extensive database of information. This is how we can determine which are the best value products, and which are Australia’s Best at consistently offering great value.

Do banks pay to be in the running?

No. Unlike some other awards, there’s no subscription cost and we consider as many providers as we can regardless of whether they have any commercial relationship with Mozo.

Who are Mozo’s product experts?

Mozo has been researching and comparing financial products since 2008, and thousands of Australians use our comparison services each month. Our research team is headed by our Data Services Director and our Product Data Manager who have over 50 years of financial services experience and 23 years in online financial comparison.

I work for a financial provider, how do we promote our award win?

Please get in touch with us to discuss by emailing or phoning our advertising sales team on 02 9037 4368.