Home Insurance Awards 2020

A special congratulations to the winners of Mozo Experts Choice Awards for Home Insurance for 2020. This year, our Exceptional Value awards recognise home insurance that’s among the most competitively priced in the market. Our Exceptional Quality awards recognise home insurance cover that leads the market in the generosity of added value benefits and flexibility of options, regardless of cost.

Mozo Experts Choice Awards 2020 Badge

Now in their seventh year, the Mozo Experts Choice Awards provide a platform to recognise and award products in the marketplace we believe offer great value to Australians.

For the 2020 Home Insurance awards, the Mozo Experts turned their attention to finding the best policies, assessing 62 home insurance policies available to Australian households.

“Your house is probably one of the biggest purchases you’ll make in life and with your prized possessions inside of it, it’s important to make sure your insurance policy includes the right level of cover for a price you can afford.” said Mozo Experts Choice Awards judge AJ Duncanson.”

“What a lot of people don’t realise is that what you pay for home insurance depends on a number of factors like your postcode, house size, whether you live in a high risk area and how much you choose to insure your home for. We conducted a detailed assessment of available policy features and price premiums of more than 50 policies and whether you’re looking for a good value policy or best cover available you can be confident that our list of award-winners are ranked among Australia’s best.”   

For details on how we crunched the numbers and determined the award winners see our methodology report or get more info about our judging criteria and read our FAQs.


Value Insurer of the Year

Budget Direct Logo

A big congratulations to Budget Direct who have been awarded Value Insurer of the Year for 2020.

Having analysed tens of thousand of insurance quotes over a wide range of various different customer scenarios, our research concluded that Australians were likely to find Budget Direct amongst the cheapest quotes for car insurance and home insurance. In addition to consistently offering low prices, Budget Direct’s policies also maintain solid cover limits which is why they took out our Value Insurer of the Year title.


Quality Insurer of the Year

NRMA logo

Taking out Exceptional Quality awards for all three of the product categories we assessed - Car, Home & Contents and Landlord, made awarding NRMA as the Quality Insurer of the year for 2020 a very easy decision. 

With over 90 years in the insurance market and with a long-standing reputation, those willing to pay a bit more for the assurance of top level insurance cover, NRMA is the one to beat.  Even their products that offered regular benefits were still good enough to qualify under our Exceptional quality candidates!


Exceptional Value Home & Contents Insurance

There’s not a lot that is more valuable than the roof over your head, so it’s important to insure your property and contents should the unthinkable occur. But this peace of mind shouldn’t have to cost you a fortune.

For the Exceptional Value awards, Mozo’s experts assessed 56 home and contents insurance policies and 15,000 customer quotes to determine which insurance policies consistently ranked amongst the lowest priced, when compared to other similar policies. Congratulations to the winners for 2020.

AAMI logo


Home Building & Contents Insurance

Budget Direct logo

Budget Direct

Home & Contents Insurance

ING logo


Home and Contents Insurance

RACT logo


Home & Contents Insurance

Virgin Money logo

Virgin Money

Home & Contents Insurance

Westpac logo


Essential Care Residential (Home & Contents)

Westpac logo


Home & Contents Insurance

Woolworths logo


Comprehensive Cover

Exceptional Quality Home & Contents Insurance

With the extent of choice available in Australia for home insurance, finding quality cover for your home and contents might once have been a daunting task. For our Exceptional Quality awards, our experts focused on key factors like accidental loss and damage, underinsurance protection, how damaged items are replaced in the event of a claim, and costs associated with cleaning up things debris, as well as temporary accommodation.

From the 62 policies we assessed below are the top contenders for 2020 awards for Exceptional Quality Home Insurance.

Bankwest logo


Home & Contents Insurance

CommInsure logo


Residential Home Package

NRMA logo


Home Plus Buildings & Contents Insurance

SGIC logo


Home Plus Buildings & Contents Insurance

SGIO logo


Home Plus Buildings & Contents Insurance

Westpac logo


Home & Contents Insurance

Frequently Asked Questions

What’s the Judging Criteria for the awards?

Running since 2014, the Mozo Experts Choice Awards recognise products that deliver exceptional value or benefits to consumers.

See our methodology report for more detailed information on how we performed the price comparisons and determined the final winners list for the home insurance awards.

Did you compare all home insurance policies in the market for these awards?

We assessed 62 different home insurance policies. The information collection was conducted in July and August, 2020. To be considered for inclusion in these awards, all information considered must be readily available on the insurer’s website and the policy available to the general public without being a previously established member or customer. Products are considered and awards are made irrespective of a product provider’s commercial relationship with Mozo. We aim to include most providers in the market in the Mozo Experts Choice Awards. However, not every product in the market will be included in our review.

How do I find the cheapest home insurance policy for my house?

Why not  compare the winners in the Exceptional Value categories? Our experts crunched the data on a range of customer scenarios and these were the insurers and policies that were great value when compared to similar products.

It’s important to understand that several factors go into determining the cost of home insurance, such as your home’s size, construction materials and location. So, you’ll still need to do some comparing of features and options to find a policy that is right for you and then get quotes, so that you can compare the price.

What product features or benefits did you consider for the Exceptional Quality Awards?

Our assessment of Quality is based on how well the product scores on a large range of different factors including the nature and extent of the insurance cover, and the inclusion of added benefits. Overall results are weighted towards accidental loss and damage, underinsurance protections and new for old replacement policies. The full list of factors considered is included in our methodology report. We relied on product information in each insurer’s product disclosure statements, and on their websites, to assess cover and benefits.

Who are Mozo’s experts?

The Mozo Experts Choice Awards analysis is overseen by AJ Duncanson, Mozo’s Data Services Director. AJ is a data scientist and actuary, and has worked in financial services and product comparison for almost 3 decades. Together with our Product Data Manager, Peter Marshall, the team has over 50 years of financial services experience.

I work for an insurer, how do we promote our win?

Please get in touch with us to discuss by emailing or phoning our account management team on 02 9037 4368.