Pet Insurance Awards 2020

A big congratulations to insurance providers who took out awards in this year’s Mozo Experts Choice Awards for Pet Insurance. In 2020 we highlighted the best value and best quality pet insurance companies in the industry and crowned the Pet Insurance Provider of the Year for 2020.

Mozo Experts Choice Awards

What are the Mozo Experts Choice Awards?

Now in their seventh year, the Mozo Experts Choice Awards provide a platform to highlight products in the marketplace we believe offer great value to Australians.

For the 2020 Pet Insurance awards, the Mozo Experts turned their attention to finding the best value policies, collecting pricing for 31 pet insurance providers for your little furry friends.

"According to the RSPCA, there are over 29 million pets in Australia and we have one of the highest rates of pet ownership in the world, so it is not surprising that there is a wide range of policy choices when it comes to pet insurance,” said Mozo Experts Choice Awards judge Peter Marshall.   

“The key for any pet owner is finding a policy that will not only cover your pet if the unexpected should happen, but one that also fits your budget. We compared policy features head to head, across different animal breeds and price points to help Australians find top value cover and award those providers that, in our view, offer the best pet insurance in 2020.”

For a more indepth look at how we crunched the numbers and determined the award winners, see our methodology report or get more info about our judging criteria and read our FAQs.


Pet Insurance Provider of the Year

Pet Insurance Australia Logo

Pet Insurance Australia


Pet Insurance Australia again surpassed expectations in our 2020 award’s analysis, taking out the prestigious Pet Insurance Provider of the Year title for the second year in a row. Not only did they take out two Exceptional Value awards, they also scored strongest across all of the Pet Insurance categories that were assessed. Congratulations!


Exceptional Value Accident Cover Pet Insurance

To find the best value Accident & Illness pet insurance, our judges took into account how each product ranked for a range of quotes to find those that offered the best value overall. In our assessment, two policies stood out for offering competitive pricing without sacrificing the cover on offer. And the winners were...

1300 Insurance Logo

1300 Insurance - Accident Protect

Bupa Logo

Bupa - Basic


Exceptional Value Accident & Illness Pet Insurance

To find the best value Accident cover, Mozo’s judges assessed each policy to find how much potential benefits could be delivered for each dollar spent on premiums. Two products stood out for being the most competitively priced across a range of different quotes to become this year’s award recipients. And those winners were...

Pet Insurance Australia Logo

Pet Insurance Australia - Comprehensive

RAC logo

RAC - Pet Insurance


Exceptional Value Comprehensive Pet Insurance

This award identifies the pet insurance which offers the best overall value for both cats and dogs. From a field of over 133 pet insurance policies, our judges identified two top contenders. Congratulations to this year’s award winners.

Pet Insurance Australia logo

Pet Insurance Australia - Major Medical

RAC logo

RAC - Pet Insurance + TLC Cover


Exceptional Quality Pet Insurance

Price isn’t the only thing you should consider when deciding which pet cover to choose for your furry babies. In our Quality assessment Mozo’ s judges compared policy benefits of 133 policies available in the market. Features were compared by level of importance and below are the five winning policies that scored best because of their more generous benefits.

Bow Wow Meow logo

Bow Wow Meow - Ultimate Care + Routine Care

Bupa logo

Bupa - Ultimate + Routine Care

Petcover logo

Petcover - Superior

Petplan logo

Petplan - Ultimate

Trupanion logo

Trupanion - Pet Insurance


Frequently Asked Questions

What’s the Judging Criteria for the awards?

Established in 2014, the Mozo Experts Choice Awards recognise products that deliver exceptional value or benefits to consumers.

The information collection was conducted in July 2020. To be considered for inclusion in these awards, all information considered must be readily available on the provider’s website and the policy available to the general public without being a previously established member or customer. Products are considered and awards are made irrespective of a product provider’s commercial relationship with Mozo.

See our methodology report for more detailed information on how we performed the price comparisons and determined the final winners list for the pet insurance awards.

Did you compare all pet insurance policies in the market for these awards?

We collected pricing and cover information for 31 different pet insurance providers. We aim to include most providers in the market in the Mozo Experts Choice Awards. However, not every product in the market will be included in our review.

Where can I find more information about Pet Insurance?

The best place to get all the ins and outs about pet insurance is to read Mozo's ultimate pet insurance guide. It runs you through all the must know information from how it works, what types of cover are available, what is and isn't included and what it costs.

How do I find the cheapest pet insurance policy for my pet?

The best place to start is by checking out the winners in the Exceptional Value categories. Our experts have crunched the data on a range of pet scenarios and these were the insurance providers and policies that came out the cheapest when compared to similar products.

It’s important to understand that several factors go into determining the cost of pet insurance, such as your pet’s age and breed. So, you’ll still need to do some comparing of features and options to find a policy that is right for you and then get quotes, so that you can compare the price.

What product features or benefits did you consider for the Exceptional Quality Awards?

Our assessment of Quality is based on how well the product scores on a large range of different factors including the nature and extent of the insurance cover, and the inclusion of added benefits. Overall results are weighted towards benefit percentage, annual benefit limit, coverage. The full list of factors considered is included in our methodology report. We relied on product information in each provider’s product disclosure statements, and on their websites, to assess cover and benefits.

Who are Mozo’s experts?

The Mozo Experts Choice Awards are overseen by AJ Duncanson and Peter Marshall. AJ is Mozo’s Data Director. He is a data scientist and actuary, and has worked in financial services and product comparison for over 30 years. Peter has been in the industry even longer, and as Research Manager he leads Mozo’s team of analysts that perform all the analysis behind the Mozo Experts Choice Awards.

I work for an insurance company, how do we promote our win?

Please get in touch with us to discuss by emailing or phoning our account management team on 02 9037 4368.