Mozo People’s Choice Awards shine a spotlight on Australia’s favourite super funds

By Mozo ·

While we might not give it much thought sometimes, superannuation is one of the main tickets to financial stability later on in life. So, whether you’ve just begun your first job or are only a few years away from retirement, it pays to take it seriously.

But navigating the market can be difficult. That’s why we’ve asked nearly 3,000 Aussies to tell us which funds they believe offer the best services as part of this year’s Mozo People’s Choice Awards

Unlike our Experts Choice Awards, the winners are determined solely by the votes of customers and not our team of experts. Below, we’ve compiled the super funds that everyday Australians said had the highest customer satisfaction levels, best services and more. 

Cbus

One of Australia’s largest super funds, Cbus caters to the building, construction and allied industries. Over the years, it's carved out a reputation as one of Australia’s most member-friendly funds, and it’s latest People’s Choice win only confirms that. This year, Mozo recognised Cbus in our Outstanding Customer Satisfaction category.

QSuper

QSuper’s origins date back to 1913, when it was established by the Queensland government, and it’s since gone on to earn the loyalty of thousands of Queenslanders. It was an undeniable standout in this year’s Mozo People’s Choice Awards, racking up awards in the Outstanding customer satisfaction, Investment choices, Insurance Cover, Clear Information, Highly Trusted, and Most Recommended categories.

Hostplus

With a focus on the hospitality, tourism, recreation and sports industries, Hostplus is committed to delivering quality investment options to its members. What’s more, administration fees are kept at a low $1.50 a week, making it one of the more cost effective options out there. This year, Hostplus was recognised in the Outstanding Customer Satisfaction and Insurance Cover categories.

HESTA

An industry super fund for those who work in health and community services, HESTA has done a lot to prove it’s attuned to its members’ needs. This year, it picked up wins in the Highly Trusted and Most Recommended categories.

Unisuper

Competitive fees and a responsible approach to investing make Unisuper an obvious choice for those in the higher education and research community. The industry super fund was a star performer in the 2020 Mozo People’s Choice Awards, earning wins in the Outstanding Customer Satisfaction, Highly Trusted, and Most Recommended categories.

Suncorp

One of Australia's most recognisable financial institutions, Suncorp offers a number of investment choices for Aussies hoping to make the most out of retirement. But it was its insurance options that stood out the most among customers, earning Suncorp a win in the Insurance Cover category.

Bendigo Bank

Australia’s fifth largest bank doesn’t just provide loan and deposit options. It’s also the first choice for thousands of Australians when it comes to super. This year it walked away with wins in the Insurance Cover, Clear Information, and Highly Trusted categories.

To learn more about the Mozo People’s Choice Awards and how they were determined, check out the full list of winners.