ING DIRECT home loans

ING DIRECT
ING DIRECT's overall rating for home loans

(as rated by the Mozo community)

8.1 / 10

based on 185 reviews

ING DIRECT is the world’s leading direct savings bank and is wholly owned by ING Group. It has held an Australian banking license since 1999 and in that time has become Australia’s Most Recommended Bank with over 1.5 million customers and counting.

ING DIRECT has financed over 475,000 home loans Australia wide so you can sleep easy knowing that you’re getting first hand expert assistance that is suited to your borrowing needs whether you’re a first home buyer, investor or refinancer.

Rates and fees verified as correct at 06 December, 2016. Other information correct at the time of writing.

What home loans do ING DIRECT offer?

Fixed Rate Home Loans Fixed Rate Home Loans

If you’re in the market for a home loan with repayment certainty and flexible loan features, ING DIRECT’s Fixed Rate Loan ticks these boxes. The Fixed Rate Loan is ideal if you want to lock in a rate from 1 year to a period up to 5 years and you can choose to make repayments on a fortnightly or monthly basis. It is available from a starting amount of $50,000 and you can borrow up to 95% LVR which means you’ll only need a 5% deposit. There are no application or ongoing monthly fees and you can make up to $10,000 a year in additional repayments without penalty. And if you combine your Fixed Rate Loan with ING DIRECT’s Orange Advantage home loan, you’ll receive a discount on the advertised fixed interest rates. There is also a rate lock feature available which can safeguard you against rising interest rates for up to 90 days prior to the settlement of the loan, but you’ll be charged a one off fee.

Home loan repayments calculator
years
Product Fixed 3 year rate Comparison Rate* Service fee Upfront fee Monthly repayments ‡

3.99% p.a.

4.46% p.a.

$0.00

$798

3.99% p.a.

4.46% p.a.

$0.00

$798

3.89% p.a.

4.40% p.a.

$0.00

$299


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Variable Rate Home Loans Variable Rate Home Loans

ING DIRECT’s variable options have everything you’re looking for in a full featured variable home loan and more. There are two variable home loans on offer that are available from a starting amount of $50,000. With ING DIRECT’s variable home loans you can make unlimited extra repayments without penalty and redraw as you please. If you’re borrowing more than $150,000 you may be eligible for an interest rate discount and further discounts apply if you’re borrowing up to 90% of the property’s value (conditions apply). While you’ll be charged an annual fee for the Orange Everyday account, you can make up for the cost by taking advantage of its money saving features including a 100% offset account, a split loan facility that rewards you with interest rate discounts and a loyalty cash back offer which gets you 1% cash back on your monthly home loan repayments of up to $3,000 (conditions apply).

Home loan repayments calculator
years
Product Rate Comparison Rate* Service fee Upfront fee Monthly repayments ‡

4.44% p.a.

4.46% p.a.

$0.00

$299

4.04% p.a.

4.06% p.a.

$0.00

$299

4.14% p.a.

4.16% p.a.

$0.00

$299

4.55% p.a.

4.57% p.a.

$0.00

$299

3.89% p.a.

3.91% p.a.

$0.00

$299

4.55% p.a.

4.57% p.a.

$0.00

$299

4.55% p.a.

4.57% p.a.

$0.00

$299


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Variable Package Home Loan Variable Package Home Loan

Home loan repayments calculator
years
Product Rate Comparison Rate* Service fee Upfront fee Monthly repayments ‡  

4.27% p.a.

4.49% p.a.

$199.00 yearly

$299

3.87% p.a.

4.09% p.a.

$199.00 yearly

$299

3.99% p.a.

4.21% p.a.

$199.00 yearly

$299

4.65% p.a.

4.86% p.a.

$199.00 yearly

$299

3.74% p.a.

3.96% p.a.

$199.00 yearly

$299

Go to site

4.65% p.a.

4.86% p.a.

$199.00 yearly

$299

4.65% p.a.

4.86% p.a.

$199.00 yearly

$299


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ING DIRECT home loan features in a glance

Discounted interest ratesDiscounted interest rates

With ING DIRECT’s variable and line of credit loan options you may be able to receive interest rate discounts if you’re borrowing amount is $150,000 or more. Further discounts apply if you’re borrowing up to 90% of the property’s value (conditions apply).

Split and saveSplit and save

You can combine your Orange Advantage home loan with the Fixed Rate loan and you’ll received a fixed interest rate discount off the advertised fixed rates. Plus, the fixed rate home loan application fee will be automatically waived.

Loyalty cashbackLoyalty cashback

ING DIRECT’s Orange Advantage home loan has a loyalty cash offer where you can get 1% cash back on your monthly home loan repayments of up to $3,000. You must also have an Orange Everyday bank account and deposit your pay (or more than $1000) a month to be eligible for the offer.

Free ATMsFree ATMs

You can withdraw funds from any ATM in Australia for free when you have any ING DIRECT home loan and an Orange Everyday transaction account.

How are ING DIRECT home loans rated?

Choosing the right home loan is an important investment for your future so it’s good to get a second opinion. Why not the opinion of thousands of Australians that reviewed their home loan provider using Mozo’s rate and review service? Here is how the Mozo community scored ING DIRECT home loans.

ING DIRECT home loans

Overall 8.1*

Price

Features

Customer service

Convenience

Trust

185 Reviews

* Overall rating based on reviews in the past 12 months.

Recent ING DIRECT home loan reviews Recent ING DIRECT home loan reviews

ING DIRECT

ING DIRECT home loan review

Overall rating   8 / 10

Great service and products

Great customer service, ING's banking app is very user friendly. Can't fault the bank or it's products. Only negatives, no physical branches.

Full review

Great customer service, ING's banking app is very user friendly. Can't fault the bank or it's products. Only negatives, no physical branches.

    Price   8 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Claire (VIC), reviewed 8 months ago

ING DIRECT

ING DIRECT Orange Advantage (LVR<80%, Owner Occupier) (Package) home loan review

Overall rating   9 / 10

Magical

I love all the extra features of the ING orange advantage card which is linked to my homeloan account.

Full review

I love all the extra features of the ING orange advantage card which is linked to my homeloan account.

    Price   10 / 10

    Features   10 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

Whitney (WA), reviewed 8 months ago

ING DIRECT

ING DIRECT Mortgage Simplifier (Owner Occupier) home loan review

Overall rating   8 / 10

Easy to use and understand where you are.

Can only be used online. Great redraw system that can be used from a mobile app. Redraw can be used to pay bills or transfer funds. I have found all fund transfers available the next working day.

Full review

Can only be used online. Great redraw system that can be used from a mobile app. Redraw can be used to pay bills or transfer funds. I have found all fund transfers available the next working day.

    Price   7 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Ian (NSW), reviewed 8 months ago

ING DIRECT

ING DIRECT Orange Advantage (LVR<80%, Owner Occupier) (Package) home loan review

Overall rating   10 / 10

A+ and 5* Quality Financial Institution

Great customer service. Excellent customer rebates and rewards. Great interest rates.

Full review

Great customer service. Excellent customer rebates and rewards. Great interest rates.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Joyce (QLD), reviewed 8 months ago

ING DIRECT

ING DIRECT Orange Advantage (LVR<80%, Owner Occupier) (Package) home loan review

Overall rating   6 / 10

Average

Typical bank. I would change but I'm sure they are all the same.

Full review

Typical bank. I would change but I'm sure they are all the same.

    Price   3 / 10

    Features   4 / 10

    Customer service   6 / 10

    Convenience   5 / 10

    Trust   7 / 10

Less

Angela (QLD), reviewed 8 months ago

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Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

* The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a home loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years, and applies only to this example. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

‡ Results from this calculation are estimates only as individual lenders apply different formulas. Actual repayments will depend on your individual circumstances and interest rate changes.

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

What do you need to apply for a ING DIRECT home loan? What do you need to apply for a ING DIRECT home loan?

When you are confident ING DIRECT is the right lender for you, signing up for one of their home loans is relatively easy and can be done online or offline. Before you get started, ensure you familiarise yourself with the details ING DIRECT may require by scouring through our handy guide:

  • Completed Verifying Your Identity Form with accompanying identification documents
  • Rates notice
  • Statements for credit/store cards
Income details
  • Most recent payslips, Group Certificate or Taxation Return if you’re a salaried employee.
  • Self employed applicants will need to provide personal and business/company Taxation Returns and financials.

The purpose of the loan (i.e. new purchase, investment property or refinance) will generally determine what additional documents you may require. Some of these may include:

  • Contract of Sale
  • Bank account statements showing savings history
  • Completed application for First Home Owners Grant
  • Letter from Real Estate Agent conforming proposed/existing rental income or lease agreement
  • 6 month home loan statements (if you’re refinancing).
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