Yes
$400 - $2,050
$1,000 for drivers under 20, $750 for drivers under 22, $500 for drivers under 25, $750 for listed inexperienced drivers over 25, $1,500 for unlisted inexperienced drivers over 25, double the basic excess for unlisted drivers.
60% (NSW)
60% (SA)
60% (QLD)
60% (ACT)
60% (WA)
60% (NT)
60% (VIC)
60% (TAS)
5 years
n/a
n/a
Maximum no claim discount protected for unlimited no fault claims and 1 at fault claim, after 2 years at maximum no claim discount level and if youve had your licence for 8 or more years.
Discount if you drive less than 10,000kms per year.|discount when only nominated drivers policy
No
Yes
Yes
n/a
n/a
Agreed or Market
Yes - within 3 years and 50,000 km of original registration
Up to $1,000 if damaged or stolen.
Yes - standard excess. Option to reduce excess for first windscreen claim each year to $0 for an additional premium.
Up to $800
Cost of one tow. Up to $500 travel and accommodation costs if greater than 100 km from home.
Yes - Up to 21 days, max $100 per day.
Not at fault - Optional Extra. At fault - Optional Extra. Up to 21 days, max $100 per day.
Yes - legal liability cover when using a substitute vehicle. $2,000 contribution towards excess or security bond when using a hire car after an event.
Up to $1,000 for trailer only.
Up to $1,000 if stolen.
Replacement cost
Covered only if agreed in writing.
Up to $5,000 funeral expenses within 12 months of accident.
No
Don't expect much in the way of online transactions/account update options. Old school with thorough knowledgable customer service.
Read full reviewDon't expect much in the way of online transactions/account update options. Old school with thorough knowledgable customer service.
I have not had a problem with CGU, the charges have been reasonable, the service professional, and customer service quick to react to my requests. Not the cheapest, but certainly trustworthy.
Read full reviewI have not had a problem with CGU, the charges have been reasonable, the service professional, and customer service quick to react to my requests. Not the cheapest, but certainly trustworthy.
Waiting over 4 months on claim. No response from CGU. Never insure with this company.
Read full reviewWaiting over 4 months on claim. No response from CGU. Never insure with this company.
One of the very few who offer fortnightly policy payments with no extra fee. Perfect for budgeting!
Read full reviewOne of the very few who offer fortnightly policy payments with no extra fee. Perfect for budgeting!
Fantastic company. I've had and insurance with them for over 10 years. I had a crash with other driver at fault, smashed the back of our car. CGU processed the claim very quickly and replaced two safe and sound car seats worth $900.00 as a safety measure. They made the total loss of our car payment to our bank account very quickly so we can start looking for a new car soon. I'm very pleased with the exceptional service. They cost more than other car insurance companies on the market. This one is definitely correct that you get what you’ve paid for.
Read full reviewFantastic company. I've had and insurance with them for over 10 years. I had a crash with other driver at fault, smashed the back of our car. CGU processed the claim very quickly and replaced two safe and sound car seats worth $900.00 as a safety measure. They made the total loss of our car payment to our bank account very quickly so we can start looking for a new car soon. I'm very pleased with the exceptional service. They cost more than other car insurance companies on the market. This one is definitely correct that you get what you’ve paid for.
