CGU - Contents Insurance

CGU Contents Insurance Review

Rates and fees information correct as at 20 November 2018.

Review published: 20 September 2017

What's hot:

  • Mozo Experts Choice Award 2017

  • Automatic flood cover

  • New for old replacement

  • Fee-free monthly repayments

What's not:

  • No online discounts

Mozo snapshot:

Are you looking for an affordable home and contents insurance policy that provides the basic levels of cover and more? With an extensive range of covered events, generous cover for your valuables and even options you wouldn’t get with some premium policies such as automatic flood cover and fee-free monthly repayments, the CGU Fundamentals Home and Contents Insurance policy could be the one for you. It’s little surprise that it won a 2017 Mozo Experts Choice Award for Low Cost Home and Contents Insurance.



Key features:

With the CGU Fundamentals Home and Contents Insurance policy you’ll be safe in knowing that both your house and possessions will be covered for a number of events including burglary, the accidental breakage of glass, fire, lightning strikes, and, unlike many policies, flood damage. However, the policy won’t cover you for damage caused by a power surge or storm surge (when a storm causes an increase in sea level).

Your valuable items (think jewellery, mobile phones and laptops) will all be covered for up to $2,000, as will any cash in your home (up to $500) and your credit cards (up to $1,000), though CGU won’t cover your trees or other landscaping features for damage under the policy.

CGU Fundamentals Home and Contents Insurance also comes with a number of additional features you might not expect from a basic policy, making it a great value low cost option. These include new for old replacement for damaged or destroyed items, temporary accommodation for your family and pets for up to 12 months (up to 10% of the sum insured), as well as debris removal and demolition costs in the event that your home is damaged or destroyed (up to 10% of the sum insured).

Better yet, unlike many insurers CGU allows you to pay for your premium on a monthly basis without being charged a fee, although you’re still able to pay it as an annual lump sum if you choose to.

Who it's good for:

CGU’s Fundamentals Home and Contents Insurance is an ideal option for homeowners looking for a low cost policy that also offers a heap of additional features to cover both their home and possessions.


Any catches?

Unlike many policies, Fundamentals Home and Contents Insurance doesn’t come with a discount for signing up online, but with its low cost and range of features you won’t need it. 


How is CGU home insurance rated by the Mozo community?

Product Type Overall Rating Price Features Service Claims Handling Trust
CGU home insurance
7.5

Based on 172
CGU home insurance reviews

7.2 7.7 7.8 7.5 7.5

Latest reviews of CGU Contents Insurance

CGU

CGU Fundamentals Home Insurance home insurance review

Overall rating   3 / 10

Bad claim handling and reasonable premium cost

After lodging a claim, I was totally dissatisfied with the process and the person that I had to deal with. I was stuffed around, lied to, accused of lying, I had to fight for my claim. It was terrible and the only reason I am staying with them is...

Full review

After lodging a claim, I was totally dissatisfied with the process and the person that I had to deal with. I was stuffed around, lied to, accused of lying, I had to fight for my claim. It was terrible and the only reason I am staying with them is for the ease of paying the premium.

    Value for money   5 / 10

Less

Judy, Queensland, reviewed over 1 year ago

CGU

CGU Fundamentals Home Insurance home insurance review

Overall rating   9 / 10

Easy forms to fill out, a customer for 15 years

Been with them 15 years, very happy

Full review

Been with them 15 years, very happy

    Value for money   9 / 10

Less

Rosie, South Australia, reviewed over 1 year ago

CGU

CGU Fundamentals Home Insurance home insurance review

Overall rating   7 / 10

Good service

Good value for money

Full review

Good value for money

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   7 / 10

Less

Kevin, Western Australia, reviewed over 2 years ago

CGU

CGU Fundamentals Home Insurance home insurance review

Overall rating   7 / 10

Good customer service when dealing with claims.

CGU provides the coverage I required although the pricing is not the best.

Full review

CGU provides the coverage I required although the pricing is not the best.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   7 / 10

Less

James, South Australia, reviewed almost 3 years ago

CGU

CGU Fundamentals Home Insurance home insurance review

Overall rating   7 / 10

Good price

Happy with price and as yet haven't made a claim - fingers crossed

Full review

Happy with price and as yet haven't made a claim - fingers crossed

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   7 / 10

Less

Eileen, New South Wales, reviewed almost 3 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Currently showing

Contents

  • Up to $500

  • Up to $1,000

  • Up to sum insured

  • Software only, up to sum insured

  • Up to $1,000 per item, up to $2,000

  • Up to $20,000 per item

  • Up to $1,000 per item, up to $2,000 in total

  • Up to $1,000 per item, up to $2,000 in total

  • Up to $2,500

Other cover

  • Up to $1,000

  • Up to 12 months, up to 10% of sum insured

  • Up to 12 months

  • Up to 10% of sum insured

  • Up to 14 days

Policy and service features

  • 60

  • $250

  • No

  • Up to $1,000

  • Up to $20,000,000

Events

Contents

  • Up to $1,250

  • Up to $5,000

  • Up to sum insured

  • Software only, up to sum insured

  • Up to $2,500, up to the higher of 20% of sum insured or $7,500

  • Up to $20,000 per item

  • Up to $2,500, up to 20% of sum insured

  • Up to $7,500, up to 20% of sum insured

  • Up to $1,000

  • Up to $5,000

  • Up to $5,000

  • Up to $10,000

Other cover

  • Up to $10,000 for funeral or injury

  • Up to $500

  • Reasonable cost

  • Up to 12 months, up to 10% of sum insured

  • Up to 12 months

  • Up to 12 months

  • Up to 10% of sum insured

  • Up to 14 days

  • Up to $10,000

Policy and service features

  • 60

  • $250

  • No

  • Up to 90 days

  • Up to $20,000,000

Events

  • Up to 15 years old

Contents

  • Up to $750

  • Up to $5,000

  • Up to sum insured

  • Software only, up to sum insured

  • Up to $2,500, up to the higher of 20% of sum insured or $5,000

  • Up to $20,000 per item

  • Up to $2,500, up to 20% of sum insured

  • Up to $5,000, up to 20% of sum insured

  • Up to $1,000

  • Up to $5,000

  • Up to $5,000

  • Up to $10,000

Other cover

  • Up to $10,000 for funeral or injury

  • Up to $500

  • Up to $1,000

  • Up to 12 months, up to 10% of sum insured

  • Up to 12 months

  • Up to 12 months

  • Up to 10% of sum insured

  • Up to 14 days

  • Up to $10,000

Policy and service features

  • 60

  • $250

  • No

  • Up to 90 days

  • Up to $2,000

  • Up to $20,000,000

Events

  • Up to 15 years old

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).

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