6.3 / 10

based on 190 reviews as rated by Mozo community

Woolworths home insurance

Woolworths is on mission to deliver the best in convenience, value and quality for their customers.

Woolworths Home Insurance offers flexible policies, easy claims and affordable premiums. Plus, as a Woolworths Home Insurance customer, you will score 10% off your grocery shop, once a month.

Woolworths offers the following home insurance

Rates and fees verified as correct at 03 March, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Main Events covered Monthly payments cost extra Underinsurance protection New for old replacement  
Comprehensive Cover
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Comprehensive Cover
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Comprehensive Cover
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Standard Cover
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Standard Cover
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

Standard Cover
Image of fire Fire
Image of theft Theft
Image of storm Storm
Image of flood Flood

Yes

No

Yes

How is Woolworths home insurance rated?

Mozo users have rated Woolworths home insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-insurances
Woolworths home insurance
Overall
7.7/10
Value for money
Policy coverage
Customer service
Claims handling
Trust

33 Reviews

Recent Woolworths home insurance reviews

Woolworths Building & Contents Insurance Insurance review
Overall 2/10
They ripped me off.

I guess when I first signed up to Woolworths online I was okay. Until a few months later. Woolworths ripped me off - $150 out of my bank account with no permission! Not happy at all.

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I guess when I first signed up to Woolworths online I was okay. Until a few months later. Woolworths ripped me off - $150 out of my bank account with no permission! Not happy at all.

Value for money
4/10
Policy coverage
4/10
Customer service
2/10
Claims handling
3/10
Trust
3/10
Less
Tayla, South Australia, reviewed 2 months ago
Woolworths Building & Contents Insurance Insurance review
Overall 8/10
Easy to deal with

Easy to deal with.

Read full review

Easy to deal with.

Value for money
7/10
Policy coverage
5/10
Customer service
10/10
Claims handling
5/10
Trust
8/10
Less
Valerie, Queensland, reviewed 3 months ago
Woolworths Contents Insurance review
Overall 1/10
Greedy and zero customer service

The absolute WORST customer service I’ve ever had so far. Called them to update my address and was on hold for 19 minutes before I hung up, then used their web chat service which someone answered within approximately 10 mins but it took 57 minutes....that’s correct, 57 MINUTES for them to change and update my details. Then the premium went up for no reason. We moved into a more modern and solid built home in better area. Just greedy. So I then cancelled it on the spot and went with Budget Direct at almost half the price.

Read full review

The absolute WORST customer service I’ve ever had so far. Called them to update my address and was on hold for 19 minutes before I hung up, then used their web chat service which someone answered within approximately 10 mins but it took 57 minutes....that’s correct, 57 MINUTES for them to change and update my details. Then the premium went up for no reason. We moved into a more modern and solid built home in better area. Just greedy. So I then cancelled it on the spot and went with Budget Direct at almost half the price.

Value for money
1/10
Policy coverage
3/10
Customer service
1/10
Trust
1/10
Less
Heath, Queensland, reviewed 4 months ago
Woolworths Building & Contents Insurance Insurance review
Overall 9/10
Weather warnings and discounts keep me renewing.

I love that they inform me of any severe weather warnings in my area. Also like the monthly discount on groceries.

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I love that they inform me of any severe weather warnings in my area. Also like the monthly discount on groceries.

Value for money
8/10
Policy coverage
8/10
Customer service
9/10
Trust
8/10
Less
Stacey, New South Wales, reviewed 4 months ago

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