Jet Online Travel Insurance

Jet Online Travel Insurance

Jet-setting off across the world? Who better to protect you against accident and injury than Jet Online Travel Insurance. If you’re considering a Jet Online travel insurance policy to cover your next big holiday, read below to find out the facts and fine print first.

About Jet Online Travel Insurance

As the name suggests, Jet Online is an online travel insurance provider, which aims to make buying a policy quick and easy. It is underwritten by Allianz Australia and backed by Allianz Global Assistance, which has a specialist team of doctors, nurses, and support staff who are available to help you 24/7.

Rates and fees verified as correct at 08 December, 2016. Other information correct at the time of writing.

Jet Online Travel Insurance plans

In the interest of keeping things simple, Jet Online Travel Insurance offers a few options which are easy to compare and choose between. These include a Comprehensive, Cancellation and Luggage, Snow Cover, and Frequent Traveller policy option. You can also choose between cover for a single traveller or for a family. Check out our table below for a rundown of the options available with Jet Online Travel Insurance:

  • Events

  • Limits shown apply

  • Overseas emergency hospital expense

  • Overseas emergency medical assistance

  • Maximum excess

  • Cancellation fees

  • Pay extra for no excess

  • Luggage and personal effects

  • Additional accomodation & travel

  • Emergency companion

  • Resumption of journey

  • Hospital cash allowance

  • Accidental death

  • Permanent disability

  • Loss of income

  • Credit Card fraud and replacement

  • Travellers cheques

  • Travel documents

  • Rental vehicle excess

  • Alternative travel expenses

  • Personal liability

  • Pre existing conditions

  • Asthma

  • Cancer

  • Cardiovascular disease

  • Mental health problems

  • Diabetes

  • Epilepsy

  • High cholesterol

  • High blood pressure

  • Pregnancy

  • Blood thinning medication

  • Activities covered

  • Bungee jumping

  • Conservation work

  • Mountain biking

  • Mountaineering

  • Rock climbing

  • Scuba diving

  • Sky diving

  • Surfing

  • Trekking

  • Snow sports

  • Ocean Cruise

    • Frequent Traveller

    • Per person

    • Unlimited

    • Unlimited

    • 100

    • Unlimited

    • Events
    • $7,500

    • $50,000

    • $50,000

    • $3,000

    • $5,000

    • $15,000

    • $10,000

    • $10,400

    • $5,000

    • $5,000

    • $5,000

    • $3,000

    • $5,000

    • $5,000,000

    • Pre existing conditions
    • Activities covered
    More info
    • Comprehensive

    • Per person

    • Unlimited

    • Unlimited

    • 100

    • Unlimited

    • Events
    • $7,500

    • $50,000

    • $50,000

    • $3,000

    • $5,000

    • $15,000

    • $10,000

    • $10,400

    • $5,000

    • $5,000

    • $5,000

    • $3,000

    • $5,000

    • $5,000,000

    • Pre existing conditions
    • Activities covered
    More info
  • Events

  • Limits shown apply

  • Overseas emergency hospital expense

  • Overseas emergency medical assistance

  • Maximum excess

  • Cancellation fees

  • Pay extra for no excess

  • Luggage and personal effects

  • Additional accomodation & travel

  • Emergency companion

  • Resumption of journey

  • Hospital cash allowance

  • Accidental death

  • Permanent disability

  • Loss of income

  • Credit Card fraud and replacement

  • Travellers cheques

  • Travel documents

  • Rental vehicle excess

  • Alternative travel expenses

  • Personal liability

  • Pre existing conditions

  • Asthma

  • Cancer

  • Cardiovascular disease

  • Mental health problems

  • Diabetes

  • Epilepsy

  • High cholesterol

  • High blood pressure

  • Pregnancy

  • Blood thinning medication

  • Activities covered

  • Bungee jumping

  • Conservation work

  • Mountain biking

  • Mountaineering

  • Rock climbing

  • Scuba diving

  • Sky diving

  • Surfing

  • Trekking

  • Snow sports

  • Ocean Cruise

    • Frequent Traveller

    • Per group

    • Unlimited

    • Unlimited

    • 100

    • Unlimited

    • Events
    • $15,000

    • $100,000

    • $100,000

    • $5,000

    • $10,000

    • $30,000

    • $20,000

    • $20,800

    • $10,000

    • $10,000

    • $10,000

    • $3,000

    • $10,000

    • $5,000,000

    • Pre existing conditions
    • Activities covered
    More info
    • Comprehensive

    • Per group

    • Unlimited

    • Unlimited

    • 100

    • Unlimited

    • Events
    • $15,000

    • $100,000

    • $100,000

    • $5,000

    • $10,000

    • $30,000

    • $20,000

    • $20,800

    • $10,000

    • $10,000

    • $10,000

    • $3,000

    • $10,000

    • $5,000,000

    • Pre existing conditions
    • Activities covered
    More info
= Covered = Not covered

Any information provided on this page should be considered a summary and general advice only. All information should be verified before purchase via the relevant Product Disclosure Statement (PDS).


Frequently asked questions about Jet Online Travel Insurance

Q1. Who can purchase a policy from Jet Online Travel Insurance?

There are a few conditions you’ll have to meet to be eligible for a policy. These include:

Q2. Does my Jet Online Travel Insurance cover pre-existing medical conditions?

There are 27 medical conditions which are covered automatically, as long as you haven’t been hospitalised for them in the past 24 months. These include things like allergies and cataracts, but some have special conditions attached. For example, epilepsy is covered as long as you haven’t had a change in medication in the last 12 months.
Unfortunately no other medical conditions are covered under a Jet Online Travel Insurance policy. You can read more in our guide about finding travel insurance to cover pre-existing medical conditions.

Q3. When should I buy my travel insurance?

You can buy a Jet Online Travel Insurance policy 12 months before you travel, right up until the day you leave Australia, but you must buy it before you depart.
It’s a good idea to buy your travel insurance as soon as you’re ready to book your trip, because that way you’ll be covered by the cancellation benefit, which starts as soon as you’ve paid your premium and received a certificate of insurance. The rest of your cover starts when you begin your trip.

Q4. What travel insurance do I need if I am travelling with children? 

Good news! Under either a family or single policy, Jet Online Travel Insurance will cover your dependent children for free. A dependent is defined as your child or grandchild who is:

Q5. Can I extend my policy while I am travelling?

Flights cancelled? Or maybe a medical emergency means you won’t make it back home before your insurance runs out. No worries! If you have to extend cover due to reasons outside your control, Jet Online will do so free of charge.

If you’re extending for any other reason (maybe you really need another week on a beach in Thailand) then you need to apply for an extension 7 days before your original cover runs out and pay a new premium. There are a few catches, like:
Q6. Can I cancel my HBF travel insurance?

You have a 14 day cooling off period, during which you can cancel your Jet Online Travel Insurance policy for a full refund of your premium. You aren’t entitled to a refund if:

Exclusions to look out for in Jet Online Travel Insurance policies

What isn’t covered by your HBF travel insurance policy is just as important as what is! Remember to read your PDS carefully and be aware of any exclusions that might affect your cover.

To help you out, Mozo have collected a list of some major exclusion you should be aware of:

How to make a claim with Jet Online Travel Insurance

Hopefully you won’t ever need the information in this section and your holiday will go off without a hitch. But if something does go wrong, it will be a lot less stressful if you’re aware of the process for claiming. So here are some key steps to remember when you need to claim on your Jet Online Travel Insurance:

How is Jet Online Travel Insurance rated by the Mozo Community?

Read how the Mozo community has rated Jet Online Travel Insurance policies and services on a number of factors ranging from value for money to customer satisfaction.

Jet Online Travel Insurance travel insurance

Overall 8.0*

Value for money

Trust

2 Reviews

* Overall rating based on reviews in the past 12 months.

Recent Jet Online Travel Insurance travel insurance reviews Recent Jet Online Travel Insurance travel insurance reviews

Jet Online Travel Insurance

Jet Online Travel Insurance travel insurance review

Overall rating   10 / 10

Great customer service, fast and easy.

Our travel agent organised our insurance, quick and easy.

Full review

Our travel agent organised our insurance, quick and easy.

    Value for money   10 / 10

    Trust   10 / 10

Less

Christine (VIC), reviewed over 1 year ago

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Compare Jet Online Travel Insurance policies with other Australian Insurers

Not so fast! Have you compared all the great travel insurance policies on the market and decided which one fits your budget and travel plans? Sounds boring and time consuming, we know. But Mozo have made it a little easier for you with our free and easy travel insurance comparison tool. All we need from you is a few travel details, like your destination, when you’re travelling and who’s going, and we’ll give you a comparison of 237 travel insurance policies so you can choose the one best suited to you.

And while you’re at it, be sure to drop by our travel hub for some top tips on making the most of your holiday budget. Our best $20 series is also a goldmine of insider knowledge from real travellers on how to spend a money-savvy afternoon abroad.

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