Mozo peoples choice awards 2022

Mozo People’s Choice Awards for Fitness Providers 2022

Mozo asked nearly a thousand Australians for their opinion of their fitness providers so that you could use their voices to help guide your purchasing decisions. Survey respondents were asked to vote on important services a fitness provider offers including, class variety, facilities, staff, equipment, membership flexibility, and overall value for money. 

Class Variety and Availability

Excellent Equipment

Helpful Staff

Membership Flexibility

Most Recommended

Outstanding Customer Satisfaction

Quality Facilities

Value for Money

Fitness provider award winners

For many Australians, the gym is more than just a place to work out. It can be an outlet for stress release, a way of improving overall health or even a means of meeting like-minded people. But if you are going to stick to your 2022 fitness resolutions, it's important to feel satisfied and comfortable in your chosen workout environment. 

“From membership flexibility to quality of exercise equipment and classes, there is more than just the cost to consider when you are choosing your fitness provider,” said Peter Marshall, Mozo People’s Choice Awards adjudicator. “Fitness providers are not one size fits all. This is why we asked nearly a thousand Australians to share not only their overall satisfaction with their gym but also their opinion on the individual service aspects that might make or break your experience at the gym.” 

F45 logo

F45 People’s Choice Awards 2022

Most Recommended Quality Facilities Helpful Staff Class Variety and Availability Excellent Equipment Outstanding Customer Satisfaction
Most%20 recommended Quality%20 facilities Helpful%20 staff Class%20 variety%20and%20 availability Excellent%20 equipment Outstanding%20 customer%20 satisfaction

Since its introduction to the Australian market a few years ago, F45 has swept Australian gym-goers off their feet. Members of F45 can access up to 30 different group workout styles, which are a unique blend of high-intensity, circuit, and functional training. According to F45, this style of exercise unifies the different muscle groups of the body and helps boost performance across all aspects of life. 

Perhaps one of the most compelling aspects of F45 is its fitness community, where members can access the knowledge of professional trainers and be encouraged to achieve their goals by their peers. For those who need a little extra motivation, members can participate in the F45 challenge, a nutritional and training program in which you will receive a body composition scan, track their progress and can access meal plans. 

While the cost of joining F45 is on the higher end, it is still a favourite among Australian exercisers, taking out honours in six award categories, including the coveted award for outstanding customer satisfaction.

Visit the F45 website to learn more:

Snap Fitness logo

Snap Fitness People’s Choice Awards 2022

Most Recommended Membership Flexibility Excellent Equipment Value for Money Outstanding Customer Satisfaction
Most%20 recommended Membership%20 flexibility Excellent%20 equipment Value%20for%20 money Outstanding%20 customer%20 satisfaction

If you’re on the lookout for a wallet-friendly gym membership, Snap Fitness may be the fitness provider for you. Snap Fitness centres can be more compact than your average gym, but with 24/7 access to over 2,000 locations across the globe, this fitness provider offers convenience where it counts the most. Other benefits include the free Snap App, where members can gain access to on-demand workouts, nutritional guidance and general health tips. Some Snap Fitness locations also offer personal training, group classes and support with equipment, although as these gyms are individually owned, extra services may come with a price tag. 

Coming out on top in five award categories this year, including outstanding customer service, it's evident that sometimes simple really is best. 

Review membership options at Snap Fitness:

Jetts logo

Jetts People’s Choice Awards 2022

Membership Flexibility Value for Money
Membership%20 flexibility Value%20for%20 money

With its promise of 24/7 access, no lock-in contracts, low fees, and member-friendly policies, Jetts has been helping make health and fitness available to more people than ever before since 2007 (their words not ours). Members of Jetts can train solo or join in on a group high-intensity 30-minute workout, where a coach runs different cardio, strength and fusion sessions each day. Like many gyms, these workouts can come with an added cost, but some locations do run free group classes. Members can also gain free access to the Jetts App, which is loaded with workout programs, nutrition advice and more. 

These benefits get the thumbs up from Aussie fitness fanatics, with Jetts winning awards for its membership flexibility and value for money. If this type of fitness centre sounds like one of you, check out some of the locations below or visit the Jetts website

Visit the Jetts website to find out more: 

Goodlife Health Clubs logo

Goodlife Health Clubs People’s Choice Awards 2022

Quality Facilities Class Variety and Availability
Quality%20 facilities Class%20 variety%20and%20 availability

As the name suggests, Goodlife is all about helping its members to live a healthier and more active lifestyle. From Zumba to spin or even Pilates, Goodlife offers a range of different group classes throughout the day, so you’ll never have to train alone (unless you want to). When it comes to accessing the fitness centre, not all Goodlife gyms are 24/7, so late-night trainers need to double-check with their local gyms before signing up. For the gym-goers who need an extra push, the free Goodlife app allows members to easily book classes and track their progress. 

Clubs offer three styles of memberships, blue, platinum and black, so members can pick and choose the added benefits they are after. Platinum members will gain access to free quarterly coaching sessions, all clubs, and even a weekend guest pass. 

Goodlife scored two People's Choice awards in 2022, coming out on top for its leading class variety and availability, as well as its quality facilities.

Head to the Goodlife Health Club website learn more:

Anytime Fitness logo

Anytime Fitness People’s Choice Awards 2022

Helpful Staff
Helpful%20 staff

With over 500 gyms across the country, Anytime Fitness is one of the largest fitness franchises in Australia. With 24/7 access to gym facilities, Anytime Fitness promotes that its members can work out anywhere, anytime. Most gyms provide group classes, personal training sessions and personalised workout programs, but these may incur an extra cost. Centres are individually owned, so prices tend to fluctuate between gyms, but membership holders gain access to all Anytime Fitness facilities, after a waiting period of 30 days. 

In the 2022 People Choice Awards, Anytime Fitness scored an award for its helpful staff, so if you’re after a fitness provider with staff that can provide advice and lend a guiding hand, Anytime Fitness might be the one for you.

Learn more about Anytime Fitness memberships on its website:


How many Fitness providers were considered for the Mozo People’s Choice Awards?

There were 18 fitness providers that were in contention for the 2022 awards including:

  • Anytime Fitness
  • Fit n Fast
  • Planet Fitness
  • Crossfit 
  • Fitness First 
  • Plus Fitness
  • Crunch
  • Fitness Playground
  • Snap Fitness
  • EFM Health Clubs
  • Gold’s GYM
  • South Pacific Health Clubs
  • F45
  • Goodlife Health Clubs
  • Virgin Active
  • Fernwood Fitness
  • Jetts
  • World GY
How did you determine the winners for each Fitness Provider Award

In the fitness provider category, Mozo surveyed nearly a thousand Australians. All fitness providers who received at least 30 responses in each category were considered eligible. Our judges ranked these providers in order by average rating and then determined an appropriate cut-off point to separate winners from the rest. More information can be found in our People’s Choice Awards methodology report.

I work for one of the winning Fitness Providers. How can we promote our award win?

If your team has taken out an award this year, congratulations! To access the range of promotional options we have available, please get in touch with our account management team