Mozo peoples choice awards 2022

Mozo People’s Choice Awards for Online Electronics Retailer 2022

The Mozo People’s Choice Awards are decided by real customers like you. They have shared their experience and opinions to help you on your buying journey. Of the 25 online electronics retailers that were named in our survey for 2022, these are the ones that customers love best.

Delivery Service

Excellent Customer Service

Most Recommended

Outstanding Customer Satisfaction

Range of Products

Value for Money


Australia's best Online Electronics Retailers

What’s not to love about shopping online for electronics? You get door to door delivery, often a wider variety of brands and products available to select from than in store, it’s covid safe, and you can sometimes score awesome discounts. 

“We live in a wired world, so when it comes to spending your money on electronics it’s important to shop at a store that you can trust, ” said Peter Marshall, Mozo People’s Choice Awards adjudicator. “ We surveyed over 1750 Australians for the online electronics retailer awards this year. And who better to trust than other customers that have used and bought products from these stores.”

eBay logo

eBay People’s Choice Awards 2022

Most Recommended Delivery Service Range of Products Value for Money Outstanding Customer Satisfaction
Most%20 recommended Delivery%20 service Range%20of%20 products Value%20for%20 money Outstanding%20 customer%20 satisfaction

As one of the giants of e-commerce, eBay has one of the more extensive collections of electronics for Australians to choose from. Whether it’s shopping by product category (cameras, phones, drones or printers) or well-known brands (Sony, HP), eBay is likely to have a wide selection of electronics options and pricing. Shoppers have the option to join eBay plus, which costs $4.99 per month, but it gives you free express metro delivery on millions of items, free returns and access to exclusive offers and discounts that could save you a stack of cash (T&Cs apply).  

eBay has 142 million active buyers around the world, so it’s not just Australians who love using it for their shopping needs.

Shop deals and compare electronics on eBay:

JB Hi-Fi logo

JB Hi-Fi People’s Choice Awards 2022

Most Recommended Range of Products Excellent Customer Service Outstanding Customer Satisfaction
Most%20 recommended Range%20of%20 products Excellent%20 customer%20 service Outstanding%20 customer%20 satisfaction

JB HiFi calls itself Australia’s largest home entertainment retailer. It offers the world's leading brands of computers, tablets, TVs, cameras, Hi-Fi, speakers and more. As part of its commitment to deliver the best prices and market leading deals, JB HiFi has a price match policy that means it will match the price of an identically stocked competitor product (price must be verified by JB Hi-Fi and online price comparisons must include any delivery costs.) When you buy online you’ll get a range of delivery options depending on the product and location. These can range from 3 hour express delivery, standard delivery to ‘click and collect’ options.

Check out some of the latest electronics products available:

Officeworks logo

Officeworks People’s Choice Awards 2022

Most Recommended Excellent Customer Service Value for Money Outstanding Customer Satisfaction
Most%20 recommended Excellent%20 customer%20 service Value%20for%20 money Outstanding%20 customer%20 satisfaction

Computers, home office equipment and audio visual products are some of the electronics items on offer at the online Officeworks store. It offers a Price Beat Guarantee which means that if you find a lower priced identical stocked item that's in stock with a competitor (even if it's on sale), they will not only match it, they'll beat it by 5% - could be one of the reasons customers voted it for Outstanding Customer Satisfaction. Delivery and shipping is important when purchasing electronics online and Officeworks has a range of options from click and collect to same day and evening/weekends. See their site for more details and terms and conditions.

mydeal.com.au logo

mydeal.com.au People’s Choice Awards 2022

Value for Money
Value%20for%20 money

Whether you’re after a new TV, printer, pair of headphones, tablet or camera, you’ll find thousands of options online at MyDeal. Around since 2011, value for money plays a big role at MyDeal and the site highlights discounts, deals and even has an option that allows customers to sign up for notification alerts when prices drop. Customers using MyDeal can filter on a range of features from price, brand, shipping options or customer ratings. All purchases made on MyDeal are also covered under its refund guarantee policy (T&Cs apply), which according to them, means you can shop with peace of mind.

See top deals available on mydeal.com.au today:

Bing Lee logo

Bing Lee People’s Choice Awards 2022

Excellent Customer Service
Excellent%20 customer%20 service

An iconic Australian brand, Bing Lee has been around since 1957. While it still has a large retail presence, it’s also become a popular choice for Australian online shoppers who want the convenience of 24/7 shopping and home delivery. It has a wide selection of well known electronics brands and products, click and collect and next day delivery options and easy returns. Bing Lee will match an advertised price for a product offered by a competitor, though there are a range of T&Cs that apply. For instance, this excludes products purchased using Buy Now Pay Later or finance.

Check out the latest electronics products and deals available today:

Kogan logo

Kogan People’s Choice Awards 2022

Range of Products
Range%20of%20 products

Kogan blasted onto the Australian online retail scene in 2006 and hasn’t looked back since. Customers can purchase electronics either directly or via its marketplace, where you can purchase electronics from a range of other online vendors as well. With such a large range of product options to choose from, it’s no wonder why they won a 2022 People’s Choice Award for Range of Products. 

Kogan understands that you will not always be able to test and handle its products prior to purchase; that’s why they also offer a 14-day Change of Mind Policy for Kogan Exclusive Brand items. For $59 annually, customers also have the option to become a Kogan First member which gives you access to a range of benefits including exclusive sales and deals, free standard shipping and the ability to earn Kogan rewards.  Each time you buy an eligible product at kogan.com.au you’ll earn 1% of the purchase in Kogan rewards which you can redeem on your next purchase. (T&Cs apply for both Change of Mind policy and Kogan First).

Compare and shop for deals on Kogan today:

Amazon logo

Amazon People’s Choice Awards 2022

Delivery Service
Delivery%20 service

Amazon has hundreds of thousands of sellers across the globe and over 10,000 sellers on amazon.com.au. It sells a wide range of electronics items and there are a lot of options when shopping on its site to filter your results according to your shipping and delivery preferences, budget, customer reviews or brand. It took out honours in the 2022 People’s Choice for Delivery Service. If you are an Amazon prime member ($6.99 per month), you’ll receive free delivery on domestic eligible items and free International Standard Delivery on millions of eligible items with international orders over $49. (T&Cs apply)

Head to Amazon and compare available deals today:

catch.com.au logo

catch.com.au People’s Choice Awards 2022

Most Recommended
Most%20 recommended

Catch has been shaking up the online retail space since 2006. Catch calls itself the trusted place where Australians start their shopping journey and their customer must agree as they have taken out a Most Recommended award. Catch has a wide range of electronics to choose from and sells some of the major brands. Catch customers can link their flybuys card and collect 1 point per $1 spent (T&Cs and exclusions do apply). For frequent shoppers, you can also join the OnePass program which for $40 a year or $4 a month, you can get free shipping from catch (and also at Target and Kmart), access to member only pricing and exclusive offers. There are some terms and conditions to the program so be sure to read them before signing up.

Shop the full range of electronics from laptops to drones at Catch:

FAQs

How many online electronic retailers were considered for the Mozo People’s Choice Awards?

There were 25 online electronics retailers that made the shortlist for these awards. You can review the full list of retailers in our  People’s Choice Award 2022 methodology report.

What should I look for when choosing an online electronics retailer?

For the Mozo People’s Choice Awards we asked Australians to rate their experience in several different areas which we determined as being important to the majority of customers. These included: Outstanding Customer Satisfaction, Value for Money, Excellent Customer Service, Range of Products, Delivery Service, Most Recommended. As you’ll see from our results, some online retailers ranked in one category, but not others.   

For some people value for money is going to be the most important factor, while for others it might be the range of brands available to choose from.

I work for one of the winning retailers. How can we promote our award win?

Kudos to you! We have a range of promotional options available, please get in touch with our account management team.