Mozo peoples choice awards 2022

Mozo People’s Choice Awards for Online Pet Supplies 2022

To help you find the pawfect online pet supplies provider, we asked over a thousand Australians for their opinions on over 25 different stores.  These votes were used to determine the winners of the 2022 Peoples Choice Online Pet Supplies Awards. Check out the brands that your fellow Aussie pet parents voted as going above and beyond their expectations when it comes to shopping experiences, range of products, and delivery service. 

Delivery Service

Most Recommended

Online Shopping Experience

Outstanding Customer Satisfaction

Range of Products


Online pet supplies award winners

From bulk buying dog food without the hassle to ordering those special treats you can’t seem to find in store, it's hard not to love the added conveniences of online pet supplies. But as with all forms of online shopping, it can be hard to gauge the quality of products, the trustworthiness of the brand and how efficient delivery will be before you make your first purchase. This is where the 2022 People Choice Online Pet Supplies Awards come in. You can see which brands have been delivering outstanding customer service and that are most recommended by other pet owners. 

“There are lots of aspects that can make or break an online shopping experience, which is why we not only found the online pet supply stores with the best overall customer satisfaction but also those that are voted as having the best range of products, online shopping experience and convenient delivery service,” said Peter Marshall, Mozo People’s Choice Awards adjudicator. “With over a thousand Australians providing their opinions and experiences, you can use these awards as a guide to finding the right online pet supplies for you and your furry friends.” 

Budget Pet Products logo

Budget Pet Products People’s Choice Awards 2022

Most Recommended Online Shopping Experience Range of Products Outstanding Customer Satisfaction
Most%20 recommended Online%20 shopping%20 experience Range%20of%20 products Outstanding%20 customer%20 satisfaction

Budget Pet Products is an Australian owned and family operated online pet supplies store that promises convenient pet care, fast delivery, affordable prices and genuine products (their words not ours). On its website, there is a large range of products available, including pet food, flea tick and worm treatments, bedding, dental care and more.

What's more is that Budget Pet Products also offer what they call ‘sort of’ qualified professional advice, from their customer service team which is made up of industry trained professionals and vets. Customers can also download the Budget Pet Products apps for a smoother mobile shopping experience. 

Budget Pet Products is no stranger to the Mozo People’s Choice Awards winners list. In 2020 and 2021 it won several awards, but this year it takes home the coveted outstanding customer satisfaction award, as well as awards for online shopping experiences, range of products and most recommended.

Visit the Budget Pet Products website to learn more:

Vet Supply logo

Vet Supply People’s Choice Awards 2022

Most Recommended Delivery Service Online Shopping Experience Range of Products Outstanding Customer Satisfaction
Most%20 recommended Delivery%20 service Online%20 shopping%20 experience Range%20of%20 products Outstanding%20 customer%20 satisfaction

If you love snagging a bargain, then you might find Vet Supply is the store for you. Vet Supply say they are all about providing you with the best value on all your pet supplies. With products for a large variety of animals, you can do a one-stop shop for all your beloved creatures, whether they be big, small, feathered or scaly. 

Vet Supply states that they only sell high quality trusted brands that are hand-selected by a veterinarian and quality checked, after all, our pets only deserve the best.  Shoppers can also download an app that is available for android or IOS. 

A people's favourite, Vet Supply has had a clean sweep in the Mozo People Choice Awards, taking out honours in all online pet supplies categories.

Head to the Vet Supply website to start shopping:

Pet Circle logo

Pet Circle People’s Choice Awards 2022

Delivery Service
Delivery%20 service

As one of Australia’s largest online pet supply stores, Pet Circle stocks everything from dog crates, cat litter, bird cages, aquariums and more. For the pet parents who aren’t sure what products will be best for their pets, a team of dedicated vets man the customer service call lines and chat box, ready to dish out free personalised advice. 

The other drawcards of Pet Circle are its promise of free fast shipping on orders over $49 to most metro areas and its best price guarantee (if you find a better price elsewhere you can shoot them an email and they will try to beat it.) 

In the 2022 People’s Choice Awards, Pet Circle takes home an award for its convenient and timely delivery services

Check out the Pet Circle website to find out more:

FAQs

How many online pet supplies providers were considered for the Mozo People’s Choice Awards?

There were 18 online pet supplies providers that were in contention for the 2022 awards including:

  • budgetpetproducts.com.au 
  • ipetstore.com.au jumbopets.com.au 
  • kellyvillepets.com.au 
  • luckypet.com.au 
  • mypetwarehouse.com.au 
  • nettopet.com.au 
  • petbarn.com.au 
  • petcircle.com.au 
  • petcity.com.au 
  • pethouse.com.au 
  • peto.com.au 
  • petology.com.au 
  • petpost.com.au
  • pets-megastore.com.au
  • petshopdirect.com.au 
  • petspantry.com.au 
  • petstock.com.au 
  • petsuppliesempire.com.au 
  • petzoo.com.au 
  • thevetshed.com.au
  • vetnpetdirect.com.au 
  • vetproductsdirect.com.au
  • vetshopaustralia.com.au 
  • vetsupply.com.au 
  • woononapetfoods.com.au 
  • worldforpets.com.au
How did you determine the winners for each Online Pet Supplies Award

In the online pet supplies category, we surveyed over a thousand Australians and asked them to rate their provider on a range of different factors. All providers who accumulated at least 30 responses were considered eligible. These responses were ranked by the Mozo judges in order of average rating, and the judges decided on an appropriate cut-out point to determine the winners.  More information can be found in our People’s Choice Awards methodology report.

What other pet-related products can I compare at Mozo?

If you’re on the lookout to save more money on your animal-related expenses, check out the best pet insurance page and read the ultimate guide to comparing pet insurance policies in 2022.

I work for one of the winning online pet supplies providers. How can we promote our award win?

Please get in touch with the Mozo account management team if you would like to look at our range of promotional options. Congratulations on your award!