Smartphones play an essential role in our careers, social lives, leisure time and much more. So whether you are a happy snapper or maybe just addicted to your emails, a high-quality smartphone goes a long way.
“Based on the experiences of the thousands of Australians who voted, the Mozo People's Choice Awards for Smartphones are a tool you can use to guide your purchase decision,” said Peter Marshall, Mozo People’s Choice Awards adjudicator. “We understand that some smartphone features are more valuable to some users than others, which is why we looked beyond overall customer satisfaction, to also include categories like build quality, value for money and excellent customer service, spotlighting the brands that have exceeded expectations in these areas.”
At the forefront of smartphone innovation, Apple is unsurprisingly a crowd favourite among Australians. Apple iPhones are famous for having industry-leading cameras and an ever-evolving design, with new models announced annually. While its price point can be considered high, returning customers can trade in old iPhones for a discounted price.
Living up to its reputation, Apple takes home five honours this year, including the coveted outstanding customer satisfaction award.
See below some of the retailers who stock Apple smartphones, or visit the Apple website to buy directly:
Money savvy shoppers voted in underdog brand Oppo to this year's awards winners list. While this brand name may not sound familiar to the majority of Australians, it has been around since 2004 and operates in over 50 countries and regions. Oppo caters for both the budget-conscious buyer and shoppers ready to splash their cash, with models ranging from low cost to premium. Customers looking for an upgrade can either trade in an old Oppo smartphone, or trade-in phones from other brands such as Samsung, Apple, and more.
In the 2022 People Choice Awards, Oppo scored an award in the value for money category.
To learn more or purchase an Oppo smartphone, visit the retailers below or the Oppo website:
Making its debut in the smartphone arena in 2016, the tech giant Google’s G-Pixel brand has been impressing customers this year. A popular alternative for consumers looking for a smartphone that uses android software, G-Pixel phones offer a sleek design, competitive pricing and cutting edge technology. As an added bonus, G-Pixel provides free shipping and will price match if you choose to buy through their store but have found a better deal through a different retailer (T&C’s apply).
The customer support services offered by G-Pixel have been recognised this year as one of the best, with the brand scoring the excellent customer service award
Review the retailers that stock Google Pixel smartphones below, or buy directly through the Google store:
There were 18 smartphone providers that were in contention for the 2022 awards including:
In each category, providers who received at least 30 responses were considered eligible. These providers were then ranked by the Mozo judges in order of average rating, and then an appropriate cut off point to identify the winners was determined. More information can be found in our People’s Choice Awards methodology report.
The Mozo best mobile phone plan page is a great place to start your search, with the provided listed rated highly by customers and benchmarked by our data and research experts.
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