Mozo peoples choice awards 2022

Mozo People’s Choice Awards for Supermarket 2022

The 2022 Mozo People’s Choice Awards are based on real customer feedback. Check out the honour roll of Australia’s favourite Banking, Insurance and Household services as voted by Australia.

Freshness

Most Recommended

Outstanding Customer Satisfaction

Range of Products

Staff Friendliness

Store Environment

Value for Money


Supermarket award winners

While it may be convenient to head to the closest supermarket to your house to do the weekly grocery shop, there are other things to consider as well. Product range, freshness and customer service and value for money are also important factors to consider. 

“The cost of living is rising dramatically and so when it comes to our grocery shop, many of us are reviewing the products we purchase, the frequency at which we shop,  and how we can keep more of our money in our wallets,” said Peter Marshall, Mozo Experts Choice Awards adjudicator. “We surveyed customers of 17 supermarket chains Australia-wide and here are the winners that earned the highest rating from Australian shoppers.”

ALDI logo

ALDI People’s Choice Awards 2022

Most Recommended Store Environment Value for Money Outstanding Customer Satisfaction
Most%20 recommended Store%20 environment Value%20for%20 money Outstanding%20 customer%20 satisfaction

Aldi calls its supermarkets ‘good, different’. By doing things differently, they say they can provide top quality products at the lowest prices. While you can buy some well-known brands at Aldi, its supermarkets are mostly stocked with its own exclusive low cost brands (the majority are sourced from Aussie farmers, producers and manufacturers) which are designed to help you to save on your grocery shop. Its low cost approach also applies to other aspects of the supermarket. It has fewer registers, a simpler layout, and coin operated trolleys so that they can pass on those savings to its customers. 

Aldi also takes its environmental and corporate responsibilities seriously. All of its stores, warehouses and offices are powered by 100% renewable energy, it is a founding member of the ANZPAC Plastics Pact and aims to reduce its plastic packaging across its own-branded products by 25% by 2025, and its commitment to sourcing responsible tuna has been recognised as industry-leading. You can read more about all its initiatives on its website.

Woolworths logo

Woolworths People’s Choice Awards 2022

Range of Products
Range%20of%20 products

Known to Australians by its tagline as the “fresh food people”, Woolworths has over 1000 stores Australia-wide. In addition to stocking thousands of household brands in its stores, it also has its own brands which include a low cost Essentials line, an organic range called Macro, Free From (Gluten Free) and the Woolworths range, which contains less of the bad and more of the good ingredients. Woolworths aims to be a one stop grocery shopping destination with fresh, frozen, pantry, dairy, bakery, cleaning and pet products all available in store, maybe that’s why Australians rated it as the best for product range in this year’s awards? 

Its popular Woolworths Everyday Rewards program is free to join and for every $1 spent members earn 1 point. Points can either be redeemed for money off a future stop or converted to Qantas points (terms and conditions apply).

Costco logo

Costco People’s Choice Awards 2022

Freshness
Freshness

Costco burst onto the Australian scene in 2008 and now operates 13 stores in NSW, Queensland, the ACT, South Australia and Western Australia. Membership is required to make purchases and goods are sold in bulk. Gold star membership for individuals is $60 a year and includes one free card for a family member who resides at the same address. You can expect to find a range of well-known brands at Costco as well as its exclusive ‘Kirkwood’ range. In addition to grocery and household goods, Costco also sells furniture, jewellery and electronics.

Drakes logo

Drakes People’s Choice Awards 2022

Staff Friendliness Store Environment
Staff%20 friendliness Store%20 environment

Drakes supermarkets operates over 60 stores in South Australia and Queensland. Its mission is to provide our customers with exceptional service, value for money, a great range and an outstanding shopping experience. Based on their results in this year’s People’s Choice Awards they are living up to their promise. Drakes sells well-known brands and also has a range of specialist products that you can only get at Drakes from Italian gelato, freshly made pasta, bbq and coffee. Drakes also takes its corporate responsibility seriously and has a range of programs that support everything from reducing packaging and plastics, diverting food from landfill and promoting ethical and sustainable farming.

IGA logo

IGA People’s Choice Awards 2022

Staff Friendliness
Staff%20 friendliness

IGA is a network of over 1,300 independent family owned businesses that provide an essential service to local communities across Australia. Its local approach is a hit with customers as Aussies ranked their stores highest for staff friendliness in this year’s Mozo People’s Choice Awards. You can expect to find well-known brands across all grocery staples and also products that are popular among members of the local community. Its price match promise also means that you can be assured you’re getting good value by shopping independently. Each week, IGA’s Price Match team checks the prices of 100s of everyday products of the big supermarkets and matches the lowest price.

FAQs

Did you include all supermarkets for these awards?
  • Aldi

  • Coles

  • Costco

  • Drakes

  • Farmer Jack's

  • Foodland

  • Foodworks

  • Friendly Grocer

  • Harris Farm

  • IGA

  • Maloneys Grocer

  • Miracle

  • Ritchies Supa IGA

  • Spudshed

  • Supabarn

  • Woolworths

How did you determine the winners for the awards?

You can read all about how we determined winners of the People’s Choice Awards in our methodology report.

I work for one of the winning supermarkets. How can we promote our award win?

Congratulations. We have a range of promotional options available, please get in touch with our account management team.