based on 1184 Coles product reviews as rated by Mozo community

Coles personal loans

Coles personal loans are part of the financial products offered by the Coles Group, owners of the well-known Australian Coles supermarkets. These loans allow customers to make a wide range of large personal purchases, plus there is  a discounted rate for flybuys members! 

Coles offers the following personal loans

Rates and fees verified as correct at 20 April 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Interest rate from Comparison rate from Upfront fee
Unsecured Personal Loan (Variable, flybuys members rates)

10.90% p.a.

11.19% p.a.based on $30,000
over 5 years

$199.00

Unsecured Personal Loan (Variable, Non-flybuys members rates)

12.99% p.a.

13.28% p.a.based on $30,000
over 5 years

$199.00

What personal loans does Coles offer? 

Unsecured Personal Loan 

Coles offers two variable unsecured personal loan variations: one for flybuys members and one for non flybuys members. The difference is that flybuys members may receive a lower rate than that of non-members. 

Across both loan offerings variable rates are based on a customer’s credit rating, so the better your rating the more competitive rate you’ll receive. Loan amounts range from $5,000 to $50,000 and loan terms are between 3 and 5 years. While there is only the option to make monthly repayments on this loan, extra repayments are allowed. Plus, there are no exit or early repayment charges if you pay down your debt ahead of time. Just keep in mind there is an upfront application fee and ongoing monthly service fee (which is waived in the first year). 

Coles personal loan features at a glance 

  • Free extra repayments: With the Coles personal loan, borrowers can make additional contributions towards their debt whenever they like - at no extra charge. 

  • No early repayment penalty: There is also no early repayment or “break cost” if you end up paying your entire Coles personal loan off before your agreed term is up.  

  • Waived monthly fee in first year: For the first twelve of your Coles personal loan, the lender will waive the monthly fee. Just remember, from the second year onwards you will have to fork out this cost.  

  • Flybuys member discount: If you are a flybuys member and enter your flybuys number when you apply for a Coles personal loan, you will receive a discount on your interest rate.  

How do you apply for a Coles personal loan? 

You can apply for a Coles personal loan online and can take under 15 minutes, as long as you have the right information handy. Here’s what you’ll need: 

  • Personal information (name and contact details) 

  • Your flybuys number (if you are a member) 

  • Employment information (current employment, payslips etc) 

  • Financial information (current debts, bank statements etc) 

  • Loan details (how much you want to borrow and for how long)

How are Coles personal loans rated?

Mozo users have rated Coles personal loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of personal-loans
Coles personal loans
Overall
Price
Features
Customer service
Convenience
Trust

4 Reviews

Recent Coles personal loan reviews

Coles Unsecured Personal Loan (flybuys members rates)
Overall 1/10
Bad customer service

Tried to borrow $5000, very hard to understand the dialect from the o/s call centre and the slow response dragged the process out. Need more documents, sure but then they weren't signed though on my accountant stationary. Forwarded everything my accountant sent over a week ago but have heard nothing. In the two months this process has taken I've almost saved enough for the car repairs... so boo Coles

Read full review

Tried to borrow $5000, very hard to understand the dialect from the o/s call centre and the slow response dragged the process out. Need more documents, sure but then they weren't signed though on my accountant stationary. Forwarded everything my accountant sent over a week ago but have heard nothing. In the two months this process has taken I've almost saved enough for the car repairs... so boo Coles

Customer service
1/10
Convenience
1/10
Trust
3/10
Less
Jane, Queensland, reviewed almost 2 years ago
Coles Unsecured Personal Loan (flybuys members rates)
Overall 9/10
They care!

Easy to understand statements and good customer service.

Read full review

Easy to understand statements and good customer service.

Price
7/10
Features
6/10
Customer service
9/10
Convenience
7/10
Trust
9/10
Less
Az, Victoria, reviewed over 4 years ago
Coles Unsecured Personal Loan (flybuys members rates)
Overall 9/10
Lowest rate offered by far!

Great customer service and easy to understand statements.

Read full review

Great customer service and easy to understand statements.

Price
10/10
Features
8/10
Customer service
9/10
Convenience
8/10
Trust
9/10
Less
Desire, Victoria, reviewed over 4 years ago
Coles Unsecured Personal Loan (flybuys members rates)
Overall 10/10
Great service.

They are the best of the best.

Read full review

They are the best of the best.

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Kirah, Queensland, reviewed over 4 years ago
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