1Cover car insurance reviews

1Cover
1Cover's overall rating for car insurance

(as rated by the Mozo community)

7.0 / 10

based on 28 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Full review

Recent 1Cover car insurance reviews

1Cover

1Cover car insurance review

Overall rating   4 / 10

Another call centre app

Lots of phone calls to keep you hanging in but too many excuses in the end, this is only my opinion but for the time the call centres spent trying to work out what's going on I just got sick of the phone calls and nothing changed anyway, sorry...

Full review

Lots of phone calls to keep you hanging in but too many excuses in the end, this is only my opinion but for the time the call centres spent trying to work out what's going on I just got sick of the phone calls and nothing changed anyway, sorry Youi but the truth is the truth.

    Value for money   3 / 10

    Policy coverage   4 / 10

    Customer service   4 / 10

    Claims handling   4 / 10

    Trust   3 / 10

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Anthony (NSW), reviewed 11 months ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   4 / 10

Won't recommend

No good. Won't help with claims efficiently

Full review

No good. Won't help with claims efficiently

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   6 / 10

    Claims handling   3 / 10

    Trust   3 / 10

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Kim (QLD), reviewed 12 months ago

1Cover

1Cover car insurance review

Overall rating   5 / 10

Good customer service

Premiums increase every year despite being a loyal customer for 3 years.

Full review

Premiums increase every year despite being a loyal customer for 3 years.

    Value for money   3 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   -1 / 10

    Trust   7 / 10

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Brittany (VIC), reviewed about 1 year ago

1Cover

1Cover car insurance review

Overall rating   7 / 10

Average

Very average.

Full review

Very average.

    Value for money   8 / 10

    Policy coverage   6 / 10

    Customer service   4 / 10

    Claims handling   3 / 10

    Trust   3 / 10

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Mark (QLD), reviewed over 1 year ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   8 / 10

Give it a good shot it's worth it

Great worth for money.

Full review

Great worth for money.

    Value for money   4 / 10

    Policy coverage   6 / 10

    Customer service   6 / 10

    Claims handling   5 / 10

    Trust   8 / 10

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Daniel (VIC), reviewed over 1 year ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   9 / 10

Low premiums, better price than anywhere else

They have always been there for me.

Full review

They have always been there for me.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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Phyllis (VIC), reviewed over 1 year ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   9 / 10

Priced well

They are easy to deal with me very reasonably priced.

Full review

They are easy to deal with me very reasonably priced.

    Value for money   8 / 10

    Policy coverage   10 / 10

    Customer service   7 / 10

    Claims handling   -1 / 10

    Trust   7 / 10

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Kasi (VIC), reviewed over 1 year ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   9 / 10

I'm satisfied with it

It would be in the top five.

Full review

It would be in the top five.

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   10 / 10

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Shaweta (NSW), reviewed over 1 year ago

1Cover

1Cover car insurance review

Overall rating   8 / 10

Impressed with service

Impressed with service.

Full review

Impressed with service.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   6 / 10

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Jeanette (SA), reviewed over 1 year ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   10 / 10

Great to get stuck with, Great to deal with.

Knows what we want, what we require, and what we want to pay. Knows the industry, the trade, the finish required, and satisfies it +. Overall a very good consumer product and service provider.

Full review

Knows what we want, what we require, and what we want to pay. Knows the industry, the trade, the finish required, and satisfies it +. Overall a very good consumer product and service provider.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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David (QLD), reviewed over 1 year ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   10 / 10

Happy

I'm happy with everything, would not change anything.

Full review

I'm happy with everything, would not change anything.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Tèeny (VIC), reviewed over 1 year ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   8 / 10

yes

You have to be careful that it could be a scam. you should do a background check before you sign up with them. I have been scam once before and lost a lot of money, its not a very nice feeling.

Full review

You have to be careful that it could be a scam. you should do a background check before you sign up with them. I have been scam once before and lost a lot of money, its not a very nice feeling.

    Value for money   7 / 10

    Policy coverage   6 / 10

    Customer service   5 / 10

    Claims handling   5 / 10

    Trust   7 / 10

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Graham (NSW), reviewed over 1 year ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   9 / 10

Great customer service - Thank you

I found that customer service was fantastic, both at times of purchasing the policy and then years later making a claim. My car repairs were carried out in a reasonable time frame, good sound advice,and a friendly and supportive customer...

Full review

I found that customer service was fantastic, both at times of purchasing the policy and then years later making a claim. My car repairs were carried out in a reasonable time frame, good sound advice,and a friendly and supportive customer representative.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   9 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Sue (NSW), reviewed over 1 year ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   7 / 10

That is what I am looking for

We own a converted Bus Motorhome and we are a member of CMA and they recommend this insurance company. So far, haven't had a claim. We have only owned this Bus for about 18months. So can't really say about the pros and cons yet but would like to...

Full review

We own a converted Bus Motorhome and we are a member of CMA and they recommend this insurance company. So far, haven't had a claim. We have only owned this Bus for about 18months. So can't really say about the pros and cons yet but would like to see if we can get a better deal.

    Value for money   7 / 10

    Policy coverage   4 / 10

    Customer service   4 / 10

    Claims handling   2 / 10

    Trust   5 / 10

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Jackie (NSW), reviewed over 2 years ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   9 / 10

There needs to be a better system in place

I was not happy with the service of the claims and how the claims were dealt with. There needs to be a better system in place.

Full review

I was not happy with the service of the claims and how the claims were dealt with. There needs to be a better system in place.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   10 / 10

    Claims handling   9 / 10

    Trust   9 / 10

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Sean , reviewed over 2 years ago

1Cover

1Cover car insurance review

Overall rating   1 / 10

Sounds great until a claim is made

I changed my Insurer because of the mix up encountered when my car was written off by hail damage. This was the only claim I had made since I had started driving 50 years ago and was not due to any fault of mine.

Full review

I changed my Insurer because of the mix up encountered when my car was written off by hail damage. This was the only claim I had made since I had started driving 50 years ago and was not due to any fault of mine.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   5 / 10

    Claims handling   1 / 10

    Trust   1 / 10

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Joane (NSW), reviewed over 2 years ago

1Cover

1Cover car insurance review

Overall rating   8 / 10

Competitive but pricey

I only slightly like this insurer and chose it as it was having a sale at the time and I believed it was quite good value with their competitive premiums. A good insurer must have excellent service when dealing with customers and provide the...

Full review

I only slightly like this insurer and chose it as it was having a sale at the time and I believed it was quite good value with their competitive premiums. A good insurer must have excellent service when dealing with customers and provide the customer with a wide variety of options to suit their needs specifically. This insurer has competitive premiums during sale time which is the pro however down the track, there are glitches in the system

    Value for money   5 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   6 / 10

    Trust   8 / 10

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Niamh (QLD), reviewed over 2 years ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   10 / 10

Fantastic service

1cover insurance are the best company I have ever dealt with.

Full review

1cover insurance are the best company I have ever dealt with.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Stacie (QLD), reviewed almost 3 years ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   6 / 10

Highly competitive

Premium paid is very competitive to other companies.

Full review

Premium paid is very competitive to other companies.

    Value for money   5 / 10

    Policy coverage   10 / 10

    Customer service   7 / 10

    Claims handling   5 / 10

    Trust   5 / 10

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In (VIC), reviewed almost 3 years ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   6 / 10

Cost really is the defining issue

Cost really is the defining issue. It is cheap.

Full review

Cost really is the defining issue. It is cheap.

    Value for money   4 / 10

    Policy coverage   0 / 10

    Customer service   4 / 10

    Claims handling   5 / 10

    Trust   3 / 10

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Michael (VIC), reviewed about 3 years ago

1Cover

1Cover car insurance review

Overall rating   5 / 10

New policy but so far so good

Only new policy so don't have much to say.

Full review

Only new policy so don't have much to say.

    Value for money   6 / 10

    Policy coverage   6 / 10

    Customer service   6 / 10

    Claims handling   6 / 10

    Trust   5 / 10

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Phillipa (WA), reviewed about 3 years ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   3 / 10

Terrible service

I never receive a copy of the agreement in print, nor a reminder to pay it

Full review

I never receive a copy of the agreement in print, nor a reminder to pay it

    Value for money   0 / 10

    Policy coverage   10 / 10

    Customer service   5 / 10

    Claims handling   -1 / 10

    Trust   5 / 10

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Mozo reviewer (ACT), reviewed over 3 years ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   6 / 10

Great customer service

They are great, try to explain in simple language and are quite friendly.

Full review

They are great, try to explain in simple language and are quite friendly.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   6 / 10

    Claims handling   5 / 10

    Trust   6 / 10

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Diana (WA), reviewed over 3 years ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   6 / 10

Low price and great customer service

Cheapest insurance I found online.

Full review

Cheapest insurance I found online.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   5 / 10

    Claims handling   6 / 10

    Trust   5 / 10

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Stephen (SA), reviewed over 3 years ago

1Cover

1Cover Gold Comprehensive car insurance review

Overall rating   3 / 10

Looking for another insurer

How long can you go without a car? Bad insurer.

Full review

How long can you go without a car? Bad insurer.

    Value for money   3 / 10

    Policy coverage   3 / 10

    Customer service   -1 / 10

    Claims handling   1 / 10

    Trust   -1 / 10

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Samanhta (QLD), reviewed over 3 years ago

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