1Cover car insurance reviews

Everything can be dealt with online which makes banking a lot easier.

Value for money   10 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

Lots of phone calls to keep you hanging in but too many excuses in the end, this is only my opinion but for the time the call centres spent trying to work out what's going on I just got sick of the phone calls and nothing changed anyway, sorry Youi but the truth is the truth.

Value for money   3 / 10

Policy coverage   4 / 10

Customer service   4 / 10

Claims handling   4 / 10

Trust   3 / 10

Less

No good. Won't help with claims efficiently

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   6 / 10

Claims handling   3 / 10

Trust   3 / 10

Less

Premiums increase every year despite being a loyal customer for 3 years.

Value for money   3 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Claims handling   -1 / 10

Trust   7 / 10

Less

Very average.

Value for money   8 / 10

Policy coverage   6 / 10

Customer service   4 / 10

Claims handling   3 / 10

Trust   3 / 10

Less

Great worth for money.

Value for money   4 / 10

Policy coverage   6 / 10

Customer service   6 / 10

Claims handling   5 / 10

Trust   8 / 10

Less

They have always been there for me.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   8 / 10

Claims handling   8 / 10

Trust   8 / 10

Less

They are easy to deal with me very reasonably priced.

Value for money   8 / 10

Policy coverage   10 / 10

Customer service   7 / 10

Claims handling   -1 / 10

Trust   7 / 10

Less

It would be in the top five.

Value for money   6 / 10

Policy coverage   7 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   10 / 10

Less

Impressed with service.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   6 / 10

Less

Knows what we want, what we require, and what we want to pay. Knows the industry, the trade, the finish required, and satisfies it +. Overall a very good consumer product and service provider.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

I'm happy with everything, would not change anything.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

You have to be careful that it could be a scam. you should do a background check before you sign up with them. I have been scam once before and lost a lot of money, its not a very nice feeling.

Value for money   7 / 10

Policy coverage   6 / 10

Customer service   5 / 10

Claims handling   5 / 10

Trust   7 / 10

Less

I found that customer service was fantastic, both at times of purchasing the policy and then years later making a claim. My car repairs were carried out in a reasonable time frame, good sound advice,and a friendly and supportive customer representative.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   9 / 10

Claims handling   9 / 10

Trust   9 / 10

Less

We own a converted Bus Motorhome and we are a member of CMA and they recommend this insurance company. So far, haven't had a claim. We have only owned this Bus for about 18months. So can't really say about the pros and cons yet but would like to see if we can get a better deal.

Value for money   7 / 10

Policy coverage   4 / 10

Customer service   4 / 10

Claims handling   2 / 10

Trust   5 / 10

Less

I was not happy with the service of the claims and how the claims were dealt with. There needs to be a better system in place.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   10 / 10

Claims handling   9 / 10

Trust   9 / 10

Less

I changed my Insurer because of the mix up encountered when my car was written off by hail damage. This was the only claim I had made since I had started driving 50 years ago and was not due to any fault of mine.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   5 / 10

Claims handling   1 / 10

Trust   1 / 10

Less

I only slightly like this insurer and chose it as it was having a sale at the time and I believed it was quite good value with their competitive premiums. A good insurer must have excellent service when dealing with customers and provide the customer with a wide variety of options to suit their needs specifically. This insurer has competitive premiums during sale time which is the pro however down the track, there are glitches in the system

Value for money   5 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Claims handling   6 / 10

Trust   8 / 10

Less

1cover insurance are the best company I have ever dealt with.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Premium paid is very competitive to other companies.

Value for money   5 / 10

Policy coverage   10 / 10

Customer service   7 / 10

Claims handling   5 / 10

Trust   5 / 10

Less

Cost really is the defining issue. It is cheap.

Value for money   4 / 10

Policy coverage   0 / 10

Customer service   4 / 10

Claims handling   5 / 10

Trust   3 / 10

Less

Only new policy so don't have much to say.

Value for money   6 / 10

Policy coverage   6 / 10

Customer service   6 / 10

Claims handling   6 / 10

Trust   5 / 10

Less

I never receive a copy of the agreement in print, nor a reminder to pay it

Value for money   0 / 10

Policy coverage   10 / 10

Customer service   5 / 10

Claims handling   -1 / 10

Trust   5 / 10

Less

They are great, try to explain in simple language and are quite friendly.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   6 / 10

Claims handling   5 / 10

Trust   6 / 10

Less

Cheapest insurance I found online.

Value for money   8 / 10

Policy coverage   7 / 10

Customer service   5 / 10

Claims handling   6 / 10

Trust   5 / 10

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