Adelaide Bank credit card reviews

Never had anything but friendly, helpful and almost immediate response, no matter how large or small my query has been.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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This bank has been reliable and easy to do business with

Price   9 / 10

Features   5 / 10

Customer service   -1 / 10

Convenience   10 / 10

Trust   7 / 10

Less

Great value for money

Price   7 / 10

Features   7 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   7 / 10

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Easy to use

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Not many ATM machines in WA and no local branches.

Price   5 / 10

Features   3 / 10

Customer service   5 / 10

Convenience   4 / 10

Trust   5 / 10

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Think that they can be trusted.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   6 / 10

Trust   9 / 10

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Satisfied with the customer service.

Price   5 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   4 / 10

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Think that they can be TRUSTED.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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It is the best, most reliable bank to me.

Price   9 / 10

Features   10 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   9 / 10

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The bank has good customer service.

Price   6 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   4 / 10

Trust   4 / 10

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It is easy to control and track monthly payments. The terms and conditions were easy to understand when signing up so i knew exactly what i was getting, no hidden fees. You should be aware that the credit limit you apply for first will be the limit for 6 months and you will not be able to apply for a higher limit before that time. Therefore, apply for a limit that you think could help you in the next 6 months.

Price   6 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   10 / 10

Trust   10 / 10

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I dislike this bank because the customer service I received has been poor and the pricing on fees could be cheaper. I wouldn't recommend this bank.

Price   1 / 10

Features   8 / 10

Customer service   3 / 10

Convenience   10 / 10

Trust   5 / 10

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I have been with this bank since we migrated over 23 years ago, have always had great service.

Price   5 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   8 / 10

Trust   -1 / 10

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When I contact them I immediately talk to a person who goes out of their way to solve my problem if I have one.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Been with them 22 years. Great service.

Price   6 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Has been used widely overseas as well as at home, have been looked after well with only little problems, not of their making.

Price   5 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   9 / 10

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It is a small bank, it makes you feel welcome, the customers are treated with respect, they will explain all of the detail in an appropriate matter.

Price   5 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   3 / 10

Trust   5 / 10

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I would recomend this bank for its overall attention to my account. They noticed an error in my account and refunded at the same time. They stopped payment when a company from ebay tried to take money from my account without me knowing and reversed the payment immediately. They are very trustworthy and I can count on them notifying my about any changes in my account that I have not allowed.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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There are no cons here, up with the charges and easy to use as well easy repayments, simple.

Price   5 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Adelaide Bank serve people quickly, never have I been waiting for long periods, to get served.

Price   0 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I hate BankSA because their interest rates are outrageous and for a single mum and young families it's virtually impossible to get a loan or credit card. Overall I would rate them 10/10 for over-charging and completely disregarding their real customer base.

Price   1 / 10

Features   1 / 10

Customer service   1 / 10

Convenience   8 / 10

Trust   7 / 10

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This card service is always poor when it comes to receiving my statement, it arrives approximately five days before it is due, whereas some of my other cards give me 2-3 weeks notice before payment is due.

Price   6 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   5 / 10

Trust   5 / 10

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It's local, accessible, branch is close by. Rates are competitive.

Price   7 / 10

Features   3 / 10

Customer service   3 / 10

Convenience   9 / 10

Trust   6 / 10

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This was a product sold to me via a Western Australian mortgage broker. I have long since paid out my mortgage, but Adelaide Bank still want me to refer all my banking questions to said broker. I think that now I am banking as a non-loan customer, they should be willing to have primary contact with me.

Price   5 / 10

Features   -1 / 10

Customer service   2 / 10

Convenience   0 / 10

Trust   5 / 10

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I like this product they helped us with making a credit sweep at the end of the month & good customer service but high account keeping fees & no reward program which I didn't like.

Price   2 / 10

Features   1 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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