Adelaide Bank credit card reviews

This bank has been reliable and easy to do business with

Price   9 / 10

Features   5 / 10

Customer service   -1 / 10

Convenience   10 / 10

Trust   7 / 10

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Great value for money

Price   7 / 10

Features   7 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   7 / 10

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Easy to use

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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Not many ATM machines in WA and no local branches.

Price   5 / 10

Features   3 / 10

Customer service   5 / 10

Convenience   4 / 10

Trust   5 / 10

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Think that they can be trusted.

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   6 / 10

Trust   9 / 10

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Satisfied with the customer service.

Price   5 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   4 / 10

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Think that they can be TRUSTED.

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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It is the best, most reliable bank to me.

Price   9 / 10

Features   10 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   9 / 10

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The bank has good customer service.

Price   6 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   4 / 10

Trust   4 / 10

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It is easy to control and track monthly payments. The terms and conditions were easy to understand when signing up so i knew exactly what i was getting, no hidden fees. You should be aware that the credit limit you apply for first will be the limit for 6 months and you will not be able to apply for a higher limit before that time. Therefore, apply for a limit that you think could help you in the next 6 months.

Price   6 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   10 / 10

Trust   10 / 10

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I dislike this bank because the customer service I received has been poor and the pricing on fees could be cheaper. I wouldn't recommend this bank.

Price   1 / 10

Features   8 / 10

Customer service   3 / 10

Convenience   10 / 10

Trust   5 / 10

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I have been with this bank since we migrated over 23 years ago, have always had great service.

Price   5 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   8 / 10

Trust   -1 / 10

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When I contact them I immediately talk to a person who goes out of their way to solve my problem if I have one.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Been with them 22 years. Great service.

Price   6 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Has been used widely overseas as well as at home, have been looked after well with only little problems, not of their making.

Price   5 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   9 / 10

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It is a small bank, it makes you feel welcome, the customers are treated with respect, they will explain all of the detail in an appropriate matter.

Price   5 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   3 / 10

Trust   5 / 10

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I would recomend this bank for its overall attention to my account. They noticed an error in my account and refunded at the same time. They stopped payment when a company from ebay tried to take money from my account without me knowing and reversed the payment immediately. They are very trustworthy and I can count on them notifying my about any changes in my account that I have not allowed.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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There are no cons here, up with the charges and easy to use as well easy repayments, simple.

Price   5 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Adelaide Bank serve people quickly, never have I been waiting for long periods, to get served.

Price   0 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I hate BankSA because their interest rates are outrageous and for a single mum and young families it's virtually impossible to get a loan or credit card. Overall I would rate them 10/10 for over-charging and completely disregarding their real customer base.

Price   1 / 10

Features   1 / 10

Customer service   1 / 10

Convenience   8 / 10

Trust   7 / 10

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This card service is always poor when it comes to receiving my statement, it arrives approximately five days before it is due, whereas some of my other cards give me 2-3 weeks notice before payment is due.

Price   6 / 10

Features   6 / 10

Customer service   6 / 10

Convenience   5 / 10

Trust   5 / 10

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It's local, accessible, branch is close by. Rates are competitive.

Price   7 / 10

Features   3 / 10

Customer service   3 / 10

Convenience   9 / 10

Trust   6 / 10

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This was a product sold to me via a Western Australian mortgage broker. I have long since paid out my mortgage, but Adelaide Bank still want me to refer all my banking questions to said broker. I think that now I am banking as a non-loan customer, they should be willing to have primary contact with me.

Price   5 / 10

Features   -1 / 10

Customer service   2 / 10

Convenience   0 / 10

Trust   5 / 10

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I like this product they helped us with making a credit sweep at the end of the month & good customer service but high account keeping fees & no reward program which I didn't like.

Price   2 / 10

Features   1 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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Like any credit card, watch what you spend and spend it wisely. Make sure you have enough money in your savings account for when it has to be paid off otherwise the interest rate will be rather high.

Price   10 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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