I'm very disappointed with AIMS. I felt i was treated poorly in a very unprofessional manner. They charge a very high interest rate of 5.5% while everyone around is at 3%. They don't take me serious, they only send statements once a year, and i have no idea if my payments are processed correctly. The staff are so rude, so arrogant. I contacted the sydney head office and they are so rude i wanted to swear at them. But of course they do everything on the phone cause they don't want evidence. I wish my family never signed with them, it has been a big headache, I'm looking for another lender, one big mistake with these people.
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