My bank manager is one in a million my father was in a nursing home and he took the time to go to him as he had a stroke, sadly dad passed away this year but the re-pore with my bank manager is amazing, I can't thank him enough.
The bank is family oriented, we have enjoyed a good working relationship with our bank family and have maximum trust in their ability to manage our funds.
We always receive personal service and nothing seems too difficult or too much trouble for the helpful and dedicated people at the branch or even head office. We are very happy!
Have had two withdrawals from the same company within five minutes of each other and received a phone call from my local branch to confirm that it was correct. Was VERY pleased to know that they monitor these sort of things and have my interests in mind and call to make sure it was correct and not a mistake. Local branch staff know me by name and when I do go into the branch, their customer service is always excellent. Helped me with international currency for an overseas holiday and their personal advice was much appreciated.
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Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.