AMP home loan reviews

AMP
AMP's overall rating for home loans

(as rated by the Mozo community)

6.4 / 10

based on 208 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from AMP

Recent AMP home loan reviews

AMP

AMP home loan review

Overall rating   0 / 10

AMP is highly disappointing

Looking forward to a better bank!

Full review

Looking forward to a better bank!

    Features   0 / 10

    Customer service   0 / 10

    Convenience   9 / 10

    Trust   0 / 10

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Jo, Queensland, reviewed 6 months ago

AMP

AMP Classic Variable Rate Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Excellent bank

Always easy to deal with, excellent bank.

Full review

Always easy to deal with, excellent bank.

    Price   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Greg, Queensland, reviewed 12 months ago

AMP

AMP Essential Home Loan Special (LVR<65%, Owner Occupier, Principal & Interest) home loan review

Overall rating   9 / 10

No fuss loan with excellent features and low rates

This home loan package is a great no fuss set and forget loan. Always competitive rates and no on going fees. What you see is what you get. It even allows you to take your extra money out. AMP banking app is easy to understand and negotiate.

Full review

This home loan package is a great no fuss set and forget loan. Always competitive rates and no on going fees. What you see is what you get. It even allows you to take your extra money out. AMP banking app is easy to understand and negotiate.

    Price   10 / 10

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Dwayne, Queensland, reviewed over 1 year ago

AMP

AMP Essential Home Loan Special (LVR<65%, Owner Occupier, Principal & Interest) home loan review

Overall rating   4 / 10

Absolute best rate but close to worst service.

The service from AMP when you want statements and setting up internet banking is awful. The rates for this loan are outstanding and no other financial institution could come within 0.75% of their rate. The best thing is that when they give you a...

Full review

The service from AMP when you want statements and setting up internet banking is awful. The rates for this loan are outstanding and no other financial institution could come within 0.75% of their rate. The best thing is that when they give you a loan, they won't bother you, unless there is a problem. Unfortunately, their service is what makes them go down in my ranking.

    Price   10 / 10

    Features   6 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   6 / 10

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Darren, Queensland, reviewed about 2 years ago

AMP

AMP Essential Home Loan Special (LVR<65%, Owner Occupier, Principal & Interest) home loan review

Overall rating   6 / 10

Responsive and solid no-frills home loans

A solid bank that has responded to my questions about comparative interest rates by providing discounts! Updated internet site looks snazzy, but is slightly harder to negotiate, but a solid no-frills option with a trusted bank.

Full review

A solid bank that has responded to my questions about comparative interest rates by providing discounts! Updated internet site looks snazzy, but is slightly harder to negotiate, but a solid no-frills option with a trusted bank.

    Price   5 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   6 / 10

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Annette, Australian Capital Territory, reviewed over 2 years ago

AMP

AMP Essential Home Loan Special (LVR<65%, Owner Occupier, Principal & Interest) home loan review

Overall rating   2 / 10

AMP need to keep in contact with their clients

I am not very happy with our current interest rate.

Full review

I am not very happy with our current interest rate.

    Price   2 / 10

    Features   2 / 10

    Customer service   5 / 10

    Convenience   4 / 10

    Trust   2 / 10

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Sara, Western Australia, reviewed over 2 years ago

AMP

AMP Fixed Rate Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

We highly recommend AMP.

We have found AMP to be fantastic. We were with Commonwealth for many years and they didn't do much for us.

Full review

We have found AMP to be fantastic. We were with Commonwealth for many years and they didn't do much for us.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Lisa, Victoria, reviewed almost 3 years ago

AMP

AMP Classic Variable Rate Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Awesome customer service and very competitive

This is the easiest bank I have ever dealt with ... never go back to the big 4

Full review

This is the easiest bank I have ever dealt with ... never go back to the big 4

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Carol, Queensland, reviewed almost 3 years ago

AMP

AMP Variable Rate Loan (Owner Occupier, Principal & Interest) (Basic Package) home loan review

Overall rating   7 / 10

Easy to navigate and use

We went via a broker, but who can argue with a basic home loan with great interest rates and online access.

Full review

We went via a broker, but who can argue with a basic home loan with great interest rates and online access.

    Price   7 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Rick, Tasmania, reviewed almost 3 years ago

AMP

AMP Classic Line of Credit (Owner Occupier) home loan review

Overall rating   6 / 10

Competitive premiums and customer services average

Would be nice to have branches around australia

Full review

Would be nice to have branches around australia

    Price   8 / 10

    Features   1 / 10

    Customer service   4 / 10

    Convenience   1 / 10

    Trust   6 / 10

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Andy, New South Wales, reviewed almost 3 years ago

AMP

AMP home loan review

Overall rating   4 / 10

Average

Probably no worse than any other lender but not great either

Full review

Probably no worse than any other lender but not great either

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   3 / 10

    Trust   3 / 10

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Kerry, New South Wales, reviewed almost 3 years ago

AMP

AMP Essential Home Loan Special (LVR<65%, Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Good Rates, Good app, and easy to deal with.

Good services, friendly people. Good rates and good features.

Full review

Good services, friendly people. Good rates and good features.

    Price   10 / 10

    Features   10 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Michael, Victoria, reviewed about 3 years ago

AMP

AMP home loan review

Overall rating   7 / 10

I would give them a go, spot on.

Home loan rate great, customer service outstanding (on phone) no branch. Easy internet account management.

Full review

Home loan rate great, customer service outstanding (on phone) no branch. Easy internet account management.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   8 / 10

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Luke, New South Wales, reviewed about 3 years ago

AMP

AMP home loan review

Overall rating   0 / 10

Try and find a different lender!

Had numerous problems. They sent my documents to wrong solicitor for a purchase. When it came time to settling a sale they were 3 days late settling. Nothing but greedy and incompetent.

Full review

Had numerous problems. They sent my documents to wrong solicitor for a purchase. When it came time to settling a sale they were 3 days late settling. Nothing but greedy and incompetent.

    Price   4 / 10

    Features   5 / 10

    Customer service   1 / 10

    Convenience   2 / 10

    Trust   2 / 10

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M holt, New South Wales, reviewed about 3 years ago

AMP

AMP Variable Rate Loan (Owner Occupier, Principal & Interest) (Basic Package) home loan review

Overall rating   7 / 10

As expected, no surprises

Have performed as expected.

Full review

Have performed as expected.

    Price   6 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   7 / 10

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Ray, New South Wales, reviewed about 3 years ago

AMP

AMP Line of Credit (Owner Occupier) (Professional Package) home loan review

Overall rating   8 / 10

Great package. Competitive. Easy to use.

All products wrapped up easily. Online access great.

Full review

All products wrapped up easily. Online access great.

    Price   7 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   7 / 10

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W, New South Wales, reviewed about 3 years ago

AMP

AMP Variable Rate Loan (Owner Occupier, Principal & Interest) (Basic Package) home loan review

Overall rating   5 / 10

No face to face customer service

Lack of physical address means that only online banking is possible - no face to face customer service.

Full review

Lack of physical address means that only online banking is possible - no face to face customer service.

    Price   7 / 10

    Features   2 / 10

    Customer service   8 / 10

    Convenience   0 / 10

    Trust   3 / 10

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Leslye, New South Wales, reviewed over 3 years ago

AMP

AMP Classic Line of Credit (Owner Occupier) home loan review

Overall rating   8 / 10

Extremely competitive and great service.

The only downside is there is no local branch to go into but they are wonderful on their phone service.

Full review

The only downside is there is no local branch to go into but they are wonderful on their phone service.

    Price   6 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   9 / 10

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Sue, Queensland, reviewed over 3 years ago

AMP

AMP Variable Rate Loan (Owner Occupier, Principal & Interest) (Basic Package) home loan review

Overall rating   5 / 10

Online banking only, but otherwise good

Online banking is the only option, which suits us fine, until you have a problem - phone calls are a tedious way to solve issues!

Full review

Online banking is the only option, which suits us fine, until you have a problem - phone calls are a tedious way to solve issues!

    Price   5 / 10

    Features   4 / 10

    Customer service   3 / 10

    Convenience   1 / 10

    Trust   5 / 10

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Amy, New South Wales, reviewed over 3 years ago

AMP

AMP Classic Variable Rate Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Online great

Not bad.

Full review

Not bad.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Jodie, New South Wales, reviewed over 3 years ago

AMP

AMP home loan review

Overall rating   10 / 10

Great products

Excellent service.

Full review

Excellent service.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Connie, Victoria, reviewed over 3 years ago

AMP

AMP home loan review

Overall rating   1 / 10

Long process time and unnecessary bureaucracy

I tried to put an application for the home loan as the rates were so appealing, I approached them through a mortgage broker, it took the mortgage broker ages to process application, the required documentation and bureaucracy is a nightmare. It...

Full review

I tried to put an application for the home loan as the rates were so appealing, I approached them through a mortgage broker, it took the mortgage broker ages to process application, the required documentation and bureaucracy is a nightmare. It took other lenders like NAB and Bank of Melbourne only a week to approve my application while it was more than 3 weeks and AMP was still asking for more paperwork and documents. Eventually I had to withdraw my application.

    Price   5 / 10

    Features   4 / 10

    Convenience   0 / 10

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Soolmaz, Victoria, reviewed over 3 years ago

AMP

AMP Classic Line of Credit (Owner Occupier) home loan review

Overall rating   9 / 10

Great customer service

AMP is very competitive with low fees and no hidden fees. They are very easy to deal with and are very helpful when you ring with a question or query. They take the time to explain everything. Overall they are excellent.

Full review

AMP is very competitive with low fees and no hidden fees. They are very easy to deal with and are very helpful when you ring with a question or query. They take the time to explain everything. Overall they are excellent.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   6 / 10

    Trust   9 / 10

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Graham, Queensland, reviewed over 3 years ago

AMP

AMP Classic Variable Rate Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   3 / 10

Too much hassle

You drown in paperwork from start to finish, the product isn't flexible and the qualifying requirements are over the top - I will never use them again!!

Full review

You drown in paperwork from start to finish, the product isn't flexible and the qualifying requirements are over the top - I will never use them again!!

    Price   2 / 10

    Features   5 / 10

    Customer service   4 / 10

    Convenience   4 / 10

    Trust   5 / 10

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Tralee, Queensland, reviewed over 3 years ago

AMP

AMP Variable Rate Loan (Owner Occupier, Principal & Interest) (Basic Package) home loan review

Overall rating   8 / 10

Not bad phone and Internet banking are terrible

They're not bad and the product is good and easy to understand. But the Internet and phone banking is terrible and need to be made far more accessible.

Full review

They're not bad and the product is good and easy to understand. But the Internet and phone banking is terrible and need to be made far more accessible.

    Price   6 / 10

    Features   7 / 10

    Customer service   3 / 10

    Convenience   2 / 10

    Trust   7 / 10

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Patrick, Western Australia, reviewed over 3 years ago

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Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2018

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $520

    Go to site

    More info

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.2

    Based on 636 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.59% p.a.

    upfront fees

    $0

    Go to site

    More info

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.59% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount: $699,999
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    5.2

    Based on 111 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.61% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.61% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free online
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.0

    Based on 109 HSBC home loan reviews

    Need more information?
    Go to site

    More info

  • Bank Australia Basic Home Loan Special (LVR<80%, Owner Occupier)

    Bank Australia Basic Home Loan Special (LVR<80%, Owner Occupier)

    • Special rate of 3.66% p.a. comparison rate applies to a maximum LVR of 80%
    • Redraw available. Flexible repayments
    • Loan repayment pause for eco-upgrades to your home or maternity leave

    interest rate

    3.76% p.a. variable

    comparison rate*

    3.77% p.a.

    upfront fees

    $0

    Go to site

    More info

    • Special rate of 3.66% p.a. comparison rate applies to a maximum LVR of 80%
    • Redraw available. Flexible repayments
    • Loan repayment pause for eco-upgrades to your home or maternity leave
    • Interest rate: 3.76% p.a. variable
    • Comparison rate*: 3.77% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $10,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.8

    Based on 79 Bank Australia home loan reviews

    Need more information?
    Go to site

    More info

  • Queensland Country Credit Union Discount Ultimate Home Loan Special (Principal & Interest, LVR<90%) (Package)

    Queensland Country Credit Union Discount Ultimate Home Loan Special (Principal & Interest, LVR<90%) (Package)

    • Available for Owner Occupied or Residential Investment purposes
    • Fully featured home loan including 100% offset and redraw (Owner Occupied loans only)
    • Bank with Queensland’s largest regionally based, Member-owned Credit Union

    interest rate

    3.61% p.a. variable

    comparison rate*

    3.97% p.a.

    upfront fees

    $0

    Go to site

    More info

    • Available for Owner Occupied or Residential Investment purposes
    • Fully featured home loan including 100% offset and redraw (Owner Occupied loans only)
    • Bank with Queensland’s largest regionally based, Member-owned Credit Union
    • Interest rate: 3.61% p.a. variable
    • Comparison rate*: 3.97% p.a.
    • Upfront fees: $0
    • Ongoing fees: $350.00 yearly
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $5,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier, Investor
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    9.4

    Based on 22 Queensland Country Credit Union home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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