AMP home loan reviews

AMP
AMP's overall rating for home loans

(as rated by the Mozo community)

6.3 / 10

based on 51 reviews

Price

Features

Customer service

Convenience

Trust

Featured home loan from AMP

Recent AMP home loan reviews

AMP

AMP Essential Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   9 / 10

No fuss loan with excellent features and low rates

This home loan package is a great no fuss set and forget loan. Always competitive rates and no on going fees. What you see is what you get. It even allows you to take your extra money out. AMP banking app is easy to understand and negotiate.

Full review

This home loan package is a great no fuss set and forget loan. Always competitive rates and no on going fees. What you see is what you get. It even allows you to take your extra money out. AMP banking app is easy to understand and negotiate.

    Price   10 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Dwayne (QLD), reviewed 5 months ago

AMP

AMP Essential Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   4 / 10

Absolute best rate but close to worst service.

The service from AMP when you want statements and setting up internet banking is awful. The rates for this loan are outstanding and no other financial institution could come within 0.75% of their rate. The best thing is that when they give you a...

Full review

The service from AMP when you want statements and setting up internet banking is awful. The rates for this loan are outstanding and no other financial institution could come within 0.75% of their rate. The best thing is that when they give you a loan, they won't bother you, unless there is a problem. Unfortunately, their service is what makes them go down in my ranking.

    Price   10 / 10

    Features   6 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   6 / 10

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Darren (QLD), reviewed about 1 year ago

AMP

AMP Essential Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   6 / 10

Responsive and solid no-frills home loans

A solid bank that has responded to my questions about comparative interest rates by providing discounts! Updated internet site looks snazzy, but is slightly harder to negotiate, but a solid no-frills option with a trusted bank.

Full review

A solid bank that has responded to my questions about comparative interest rates by providing discounts! Updated internet site looks snazzy, but is slightly harder to negotiate, but a solid no-frills option with a trusted bank.

    Price   5 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   6 / 10

Less

Annette (ACT), reviewed over 1 year ago

AMP

AMP Essential Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   2 / 10

AMP need to keep in contact with their clients

I am not very happy with our current interest rate.

Full review

I am not very happy with our current interest rate.

    Price   2 / 10

    Features   2 / 10

    Customer service   5 / 10

    Convenience   4 / 10

    Trust   2 / 10

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Sara (WA), reviewed over 1 year ago

AMP

AMP Fixed Rate Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

We highly recommend AMP.

We have found AMP to be fantastic. We were with Commonwealth for many years and they didn't do much for us.

Full review

We have found AMP to be fantastic. We were with Commonwealth for many years and they didn't do much for us.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Lisa (VIC), reviewed almost 2 years ago

AMP

AMP Classic Variable Rate Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Awesome customer service and very competitive

This is the easiest bank I have ever dealt with ... never go back to the big 4

Full review

This is the easiest bank I have ever dealt with ... never go back to the big 4

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Carol (QLD), reviewed almost 2 years ago

AMP

AMP Variable Rate Loan (Owner Occupier, Principal & Interest) (Basic Package) home loan review

Overall rating   7 / 10

Easy to navigate and use

We went via a broker, but who can argue with a basic home loan with great interest rates and online access.

Full review

We went via a broker, but who can argue with a basic home loan with great interest rates and online access.

    Price   7 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Rick (TAS), reviewed almost 2 years ago

AMP

AMP Classic Line of Credit (Owner Occupier) home loan review

Overall rating   6 / 10

Competitive premiums and customer services average

Would be nice to have branches around australia

Full review

Would be nice to have branches around australia

    Price   8 / 10

    Features   1 / 10

    Customer service   4 / 10

    Convenience   1 / 10

    Trust   6 / 10

Less

Andy (NSW), reviewed almost 2 years ago

AMP

AMP home loan review

Overall rating   4 / 10

Average

Probably no worse than any other lender but not great either

Full review

Probably no worse than any other lender but not great either

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   3 / 10

    Trust   3 / 10

Less

Kerry (NSW), reviewed almost 2 years ago

AMP

AMP Essential Home Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Good Rates, Good app, and easy to deal with.

Good services, friendly people. Good rates and good features.

Full review

Good services, friendly people. Good rates and good features.

    Price   10 / 10

    Features   10 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Michael (VIC), reviewed about 2 years ago

AMP

AMP home loan review

Overall rating   7 / 10

I would give them a go, spot on.

Home loan rate great, customer service outstanding (on phone) no branch. Easy internet account management.

Full review

Home loan rate great, customer service outstanding (on phone) no branch. Easy internet account management.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   8 / 10

Less

Luke (NSW), reviewed about 2 years ago

AMP

AMP home loan review

Overall rating   0 / 10

Try and find a different lender!

Had numerous problems. They sent my documents to wrong solicitor for a purchase. When it came time to settling a sale they were 3 days late settling. Nothing but greedy and incompetent.

Full review

Had numerous problems. They sent my documents to wrong solicitor for a purchase. When it came time to settling a sale they were 3 days late settling. Nothing but greedy and incompetent.

    Price   4 / 10

    Features   5 / 10

    Customer service   1 / 10

    Convenience   2 / 10

    Trust   2 / 10

Less

M holt (NSW), reviewed about 2 years ago

AMP

AMP Variable Rate Loan (Owner Occupier, Principal & Interest) (Basic Package) home loan review

Overall rating   7 / 10

As expected, no surprises

Have performed as expected.

Full review

Have performed as expected.

    Price   6 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

Ray (NSW), reviewed about 2 years ago

AMP

AMP Line of Credit (Owner Occupier) (Professional Package) home loan review

Overall rating   8 / 10

Great package. Competitive. Easy to use.

All products wrapped up easily. Online access great.

Full review

All products wrapped up easily. Online access great.

    Price   7 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

W (NSW), reviewed about 2 years ago

AMP

AMP Variable Rate Loan (Owner Occupier, Principal & Interest) (Basic Package) home loan review

Overall rating   5 / 10

No face to face customer service

Lack of physical address means that only online banking is possible - no face to face customer service.

Full review

Lack of physical address means that only online banking is possible - no face to face customer service.

    Price   7 / 10

    Features   2 / 10

    Customer service   8 / 10

    Convenience   0 / 10

    Trust   3 / 10

Less

Leslye (NSW), reviewed over 2 years ago

AMP

AMP Classic Line of Credit (Owner Occupier) home loan review

Overall rating   8 / 10

Extremely competitive and great service.

The only downside is there is no local branch to go into but they are wonderful on their phone service.

Full review

The only downside is there is no local branch to go into but they are wonderful on their phone service.

    Price   6 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   9 / 10

Less

Sue (QLD), reviewed over 2 years ago

AMP

AMP Variable Rate Loan (Owner Occupier, Principal & Interest) (Basic Package) home loan review

Overall rating   5 / 10

Online banking only, but otherwise good

Online banking is the only option, which suits us fine, until you have a problem - phone calls are a tedious way to solve issues!

Full review

Online banking is the only option, which suits us fine, until you have a problem - phone calls are a tedious way to solve issues!

    Price   5 / 10

    Features   4 / 10

    Customer service   3 / 10

    Convenience   1 / 10

    Trust   5 / 10

Less

Amy (NSW), reviewed over 2 years ago

AMP

AMP Classic Variable Rate Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   10 / 10

Online great

Not bad.

Full review

Not bad.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Jodie (NSW), reviewed over 2 years ago

AMP

AMP home loan review

Overall rating   10 / 10

Great products

Excellent service.

Full review

Excellent service.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Connie (VIC), reviewed over 2 years ago

AMP

AMP home loan review

Overall rating   1 / 10

Long process time and unnecessary bureaucracy

I tried to put an application for the home loan as the rates were so appealing, I approached them through a mortgage broker, it took the mortgage broker ages to process application, the required documentation and bureaucracy is a nightmare. It...

Full review

I tried to put an application for the home loan as the rates were so appealing, I approached them through a mortgage broker, it took the mortgage broker ages to process application, the required documentation and bureaucracy is a nightmare. It took other lenders like NAB and Bank of Melbourne only a week to approve my application while it was more than 3 weeks and AMP was still asking for more paperwork and documents. Eventually I had to withdraw my application.

    Price   5 / 10

    Features   4 / 10

    Customer service   -1 / 10

    Convenience   0 / 10

    Trust   -1 / 10

Less

Soolmaz (VIC), reviewed over 2 years ago

AMP

AMP Classic Line of Credit (Owner Occupier) home loan review

Overall rating   9 / 10

Great customer service

AMP is very competitive with low fees and no hidden fees. They are very easy to deal with and are very helpful when you ring with a question or query. They take the time to explain everything. Overall they are excellent.

Full review

AMP is very competitive with low fees and no hidden fees. They are very easy to deal with and are very helpful when you ring with a question or query. They take the time to explain everything. Overall they are excellent.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   6 / 10

    Trust   9 / 10

Less

Graham (QLD), reviewed over 2 years ago

AMP

AMP Classic Variable Rate Loan (Owner Occupier, Principal & Interest) home loan review

Overall rating   3 / 10

Too much hassle

You drown in paperwork from start to finish, the product isn't flexible and the qualifying requirements are over the top - I will never use them again!!

Full review

You drown in paperwork from start to finish, the product isn't flexible and the qualifying requirements are over the top - I will never use them again!!

    Price   2 / 10

    Features   5 / 10

    Customer service   4 / 10

    Convenience   4 / 10

    Trust   5 / 10

Less

Tralee (QLD), reviewed over 2 years ago

AMP

AMP Variable Rate Loan (Owner Occupier, Principal & Interest) (Basic Package) home loan review

Overall rating   8 / 10

Not bad phone and Internet banking are terrible

They're not bad and the product is good and easy to understand. But the Internet and phone banking is terrible and need to be made far more accessible.

Full review

They're not bad and the product is good and easy to understand. But the Internet and phone banking is terrible and need to be made far more accessible.

    Price   6 / 10

    Features   7 / 10

    Customer service   3 / 10

    Convenience   2 / 10

    Trust   7 / 10

Less

Patrick (WA), reviewed over 2 years ago

AMP

AMP home loan review

Overall rating   8 / 10

Great bank

Great loan with offset account for an SMSF loan.

Full review

Great loan with offset account for an SMSF loan.

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   10 / 10

Less

Terry , reviewed almost 3 years ago

AMP

AMP Fixed Rate Loan (Owner Occupier, Principal & Interest) (Professional Package) home loan review

Overall rating   8 / 10

Excellent rates

Excellent rate, easy online access and very clear on costs and payments each month.

Full review

Excellent rate, easy online access and very clear on costs and payments each month.

    Price   8 / 10

    Features   7 / 10

    Customer service   7 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

Tas (VIC), reviewed almost 3 years ago

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Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    loans.com.au Essentials Variable 80 Homebuyer Special (Owner Occupier, Principal & Interest)

    loans.com.au Essentials Variable 80 Homebuyer Special (Owner Occupier, Principal & Interest)

    • A super-low rate available to purchases and 20% minimum deposit required
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product

    interest rate

    3.54% p.a. variable

    comparison rate*

    3.56% p.a.

    upfront fees

    $520

    Go to site

    More info

    • A super-low rate available to purchases and 20% minimum deposit required
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product
    • Interest rate: 3.54% p.a. variable
    • Comparison rate*: 3.56% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $1,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.2

    Based on 202 loans.com.au home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2016

    Featured product

     

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required

    interest rate

    3.62% p.a. variable

    comparison rate*

    3.62% p.a.

    upfront fees

    $0

    Go to site

    More info

    • $0 application fee for variable rate, $0 ongoing fees, $0 annual fees
    • No monthly fees
    • 20% minimum deposit required
    • Interest rate: 3.62% p.a. variable
    • Comparison rate*: 3.62% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $700,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    4.8

    Based on 56 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • State Custodians Low Rate Home Loan with Offset (LVR<80%, Owner Occupier, Principal & Interest)

    State Custodians Low Rate Home Loan with Offset (LVR<80%, Owner Occupier, Principal & Interest)

    • $0 Application Fee, Free Redraws, Extra Repayments
    • P&I or Interest Only Up to 5yrs
    • Free 100% Offset Account

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.67% p.a.

    upfront fees

    $286

    Go to site

    More info

    • $0 Application Fee, Free Redraws, Extra Repayments
    • P&I or Interest Only Up to 5yrs
    • Free 100% Offset Account
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.67% p.a.
    • Upfront fees: $286
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $100,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.7

    Based on 3 State Custodians home loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2016

    Newcastle Permanent Discounted Variable Home Loan (Owner Occupier, Principal & Interest) (Premium Plus Package)

    Newcastle Permanent Discounted Variable Home Loan (Owner Occupier, Principal & Interest) (Premium Plus Package)

    • 100% Offset Facility
    • $0 application fee for Personal and Car Loans
    • Additional repayments and redraws at any time

    interest rate

    3.64% p.a. variable

    comparison rate*

    4.03% p.a.

    upfront fees

    $0

    Go to site

    More info

    • 100% Offset Facility
    • $0 application fee for Personal and Car Loans
    • Additional repayments and redraws at any time
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 4.03% p.a.
    • Upfront fees: $0
    • Ongoing fees: $395.00 yearly
    • Discharge fee:
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.5

    Based on 80 Newcastle Permanent home loan reviews

    Need more information?
    Go to site

    More info

  • HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager

    interest rate

    3.65% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $0

    Go to site

    More info

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager
    • Interest rate: 3.65% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.1

    Based on 32 HSBC home loan reviews

    Need more information?
    Go to site

    More info

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a home loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years, and applies only to this example. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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