Arab Bank Australia savings account reviews

My son works for them.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

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Terrible

Price   0 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

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Good

Price   8 / 10

Features   8 / 10

Customer service   8 / 10

Convenience   9 / 10

Trust   8 / 10

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Very good rates and service.

Price   8 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

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I use the Internet banking all the time, I find it easy and convenient.

Price   2 / 10

Features   3 / 10

Customer service   6 / 10

Convenience   7 / 10

Trust   5 / 10

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Not the best.

Price   3 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   5 / 10

Trust   2 / 10

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A fantastic group of people who are always willing to help.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Super product features and customer service.

Price   10 / 10

Features   10 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   7 / 10

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I like them a lot especially for their competitive rates.

Price   8 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   7 / 10

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Good service.

Price   -1 / 10

Features   -1 / 10

Customer service   -1 / 10

Convenience   -1 / 10

Trust   -1 / 10

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They're hopeless at explaining any additional information, they never mention how high the fees are for the service. They are very rude on the phone but in the bank they are polite but probably because they're making 3 dollars everytime that you walk into the bank and use someone behind the counter. The product itself is not the easiest thing to access, but the ATM's are terrific. I believe if they had better customer service and made products easier to access, and the fees were clearly outlined the members would have a bit more faith in them and a better experience all together.

Price   4 / 10

Features   3 / 10

Customer service   3 / 10

Convenience   7 / 10

Trust   8 / 10

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We were new customers to ANZ and couldn't be happier we always receive prompt service both through phone banking & the branch. This account receives a good interest return and also shows how you are spending, only being able to access the account online also helps with saving.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Have been a customer since 2009 when interest rate was the highest. It is still pretty high in the market now. Went to the branch once to issue a bank cheque, excellent and fast service. Will stay as a customer for a long time, as long as interest stays good. Good: Never needed ATM or other frills, just needed good simple account with good interest. Simple internet banking. Never received any sales/product solicitations. Good to have: Would be excellent if I could opt to have e-statement only, and interest rate is printed in the bank statements.

Price   9 / 10

Features   4 / 10

Customer service   9 / 10

Convenience   7 / 10

Trust   8 / 10

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Promises were made at sign up. Funds were not cleared as promised. Bad customer relationship and support.

Price   4 / 10

Features   4 / 10

Customer service   3 / 10

Convenience   5 / 10

Trust   4 / 10

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Fees for depositing money and fees for withdrawing money - are they serious?

Price   3 / 10

Features   3 / 10

Customer service   3 / 10

Convenience   3 / 10

Trust   2 / 10

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It's a great service.

Price   5 / 10

Features   7 / 10

Customer service   2 / 10

Convenience   6 / 10

Trust   6 / 10

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More locations opening making banking more convenient.

Price   4 / 10

Features   2 / 10

Customer service   3 / 10

Convenience   5 / 10

Trust   7 / 10

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Top marks for interest rate. No fees, direct connection to current a/c. Customer Service is ace. Rings you back on queries, and actually tried to sort a problem out for me and rang me back once it got sorted. Ace.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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My major aspect is the brilliant interest it gives.

Price   6 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   10 / 10

Less

I've been with a few online banks, and have been reasonably impressed with Arab Bank. They are not in my face with advertising, etc. They just quietly get along with business. In fact, the only time I can recall hearing from them is when my statement arrives. Whilst the Reserve Bank lumbers people with home loans with correcting inflation, by increasing home loan interest rates, Arab Bank *usually* increases the interest they pay to savings account holders soon afterwards. What I mean to say is, they quietly get about their job - that is, improving things for customers as soon as is practical - without fuss or fanfare. In fact, if you didn't regularly check the interest rate yourself, you wouldn't even know they had increased it. Although I have been with them for less than 12 months, interest rates have increased several times. With that said, I am about to switch to UBank, due to their higher interest rate. However, unlike in the past where I have closed old accounts, I will definitely be leaving my Arab Bank account open to facilitate an easy return in the future. (Most online banks will pay a high interest rate to gather new customers, then quickly fall behind again, hoping to retain a percentage of customers.)

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   4 / 10

Trust   10 / 10

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I love the ability to get a real person on the phone if I have a query about my Arab Bank savings account. There are no voice response units - heavenly.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

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I have banked with the Arab bank for nearly 10 years. They are extremely professional. Their staff are most helpful. Not enough ATM's for the Arab bank.You have to pay the $2 fee to use other atm's. Check out their online savings account. 4.55% pa!

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   10 / 10

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Price   8 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

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the Arab Bank savings account has taken so long to set up the interest rate has dropped and still savings account not showing up online.

Price   7 / 10

Features   8 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   7 / 10

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Arab Bank offers a great savings interest rate. Recommended.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   5 / 10

Trust   5 / 10

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