Bankstown City Credit Union home loan reviews

Bankstown City Credit Union
Bankstown City Credit Union's overall rating for home loans

(as rated by the Mozo community)

8.0 / 10

based on 5 reviews

Price

Features

Customer service

Convenience

Trust

Recent Bankstown City Credit Union home loan reviews

Bankstown City Credit Union

Bankstown City Credit Union home loan review

Overall rating   7 / 10

More opening hours, convenient Saturdays

Staff are very friendly and helpful every time.

Full review

Staff are very friendly and helpful every time.

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   5 / 10

    Trust   8 / 10

Less

Karen, New South Wales, reviewed almost 3 years ago

Bankstown City Credit Union

Bankstown City Credit Union home loan review

Overall rating   10 / 10

We are here to help.Approachable.

Due to a financial hiccup I contacted Bankstown Credit Union to explain my situation. The empathy and consideration they showed me was absolutely wonderful..all done over the phone and by email. they arranged an adjustment to my mortgage and ...

Full review

Due to a financial hiccup I contacted Bankstown Credit Union to explain my situation. The empathy and consideration they showed me was absolutely wonderful..all done over the phone and by email. they arranged an adjustment to my mortgage and they have a very happy client. Dealing with credit unions is so much more personal and this is testament is coming from someone who has worked in the finance industry for over 40 years. Credit Unions now are how Banks used to be ..personal, friendly and helpful.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Margaret, New South Wales, reviewed over 6 years ago

Bankstown City Credit Union

Bankstown City Credit Union home loan review

Overall rating   7 / 10

very flexible, good customer service. competitive interest rate, however only one physical branch - very inconvenient

Full review

very flexible, good customer service. competitive interest rate, however only one physical branch - very inconvenient

    Price   7 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   0 / 10

    Trust   7 / 10

Less

Amanda, New South Wales, reviewed about 7 years ago

Bankstown City Credit Union

Bankstown City Credit Union home loan review

Overall rating   6 / 10

We joined Bankstown City Credit Union over 25 years ago and at the time service was great, no waiting, staff were very friendly, even on first name terms with customers, efficient and helpful. Over the last 6-10 years however, they have become...

Full review

We joined Bankstown City Credit Union over 25 years ago and at the time service was great, no waiting, staff were very friendly, even on first name terms with customers, efficient and helpful. Over the last 6-10 years however, they have become more and more like the big banks. Staff has changed, which of course is bound to happen, but the new staff, what there is of them, must be training under a new scheme; no more friendly smiles, minimum eye contact, always in a hurry even though queues are twice as long as in previous years. I had a very bad experience with one of their loans staff who was rude and condescending, causing me a huge amount of stress.I would not recommend BCCU to anyone, which is a shame because they used to be very good.

    Price   8 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   6 / 10

Less

Louise, New South Wales, reviewed over 8 years ago

Bankstown City Credit Union

Bankstown City Credit Union home loan review

Overall rating   10 / 10

The home loan is simple and always has a great interest rate and there is nothing that I hate about it. I recommend Bankstown City Credit Union loans for anyone.

Full review

The home loan is simple and always has a great interest rate and there is nothing that I hate about it. I recommend Bankstown City Credit Union loans for anyone.

    Price   10 / 10

    Features   10 / 10

    Customer service   6 / 10

    Convenience   7 / 10

    Trust   10 / 10

Less

Lorraine, New South Wales, reviewed almost 10 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Home loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    loans.com.au Essentials Variable 80 (Owner Occupier, Principal & Interest)

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $520

    Go to site

    More info

    • A super-low rate available to purchases & refinance
    • No monthly fees, Redraw facility with no minimum
    • Split loan facility – up to five free splits with fixed rate or identical variable loan product
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.2

    Based on 636 loans.com.au home loan reviews

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    Go to site

    More info

  • NAB Base Variable Rate Home Loan Special Offer (Owner Occupier, Principal & Interest)

    NAB Base Variable Rate Home Loan Special Offer (Owner Occupier, Principal & Interest)

    • Low ongoing rate
    • No annual or monthly fees
    • Free extra repayments and redraw facility

    interest rate

    3.69% p.a. variable

    comparison rate*

    3.73% p.a.

    upfront fees

    $600

    Go to site

    More info

    • Low ongoing rate
    • No annual or monthly fees
    • Free extra repayments and redraw facility
    • Interest rate: 3.69% p.a. variable
    • Comparison rate*: 3.73% p.a.
    • Upfront fees: $600
    • Ongoing fees: $0.00
    • Discharge fee: $350.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 95.00%
    • Minimum loan amount: $20,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    6.8

    Based on 2769 NAB home loan reviews

    Need more information?
    Go to site

    More info

  • UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    UBank UHomeLoan - Discount Offer (Owner Occupier, Principal & Interest)

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required

    interest rate

    3.59% p.a. variable

    comparison rate*

    3.59% p.a.

    upfront fees

    $0

    Go to site

    More info

    • A Low rate Home Loan with $0 application fees for variable rate, $0 ongoing fees, $0 annual fees
    • Choose between weekly, fortnightly or monthly repayments and make extra repayments for free on a variable rate home loan
    • 20% minimum deposit required
    • Interest rate: 3.59% p.a. variable
    • Comparison rate*: 3.59% p.a.
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $200,000
    • Maximum loan amount: $699,999
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    5.2

    Based on 111 UBank home loan reviews

    Need more information?
    Go to site

    More info

  • Featured product

     

    Heritage Bank Discount Variable Home Loan (Owner Occupier, LVR<80%)

    Heritage Bank Discount Variable Home Loan (Owner Occupier, LVR<80%)

    • Heritage’s current lowest variable interest rate
    • Unlimited extra repayments and unlimited redraw
    • People First service from your own dedicated lending specialist

    interest rate

    3.67% p.a. variable

    comparison rate*

    3.69% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Heritage’s current lowest variable interest rate
    • Unlimited extra repayments and unlimited redraw
    • People First service from your own dedicated lending specialist
    • Interest rate: 3.67% p.a. variable
    • Comparison rate*: 3.69% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: yes - fees apply
    • Offset account: no
    • Maximum loan to value ratio: 80.00%
    • Minimum loan amount: $150,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.3

    Based on 242 Heritage Bank home loan reviews

    Need more information?
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    More info

  • HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    HSBC Discounted Home Value Loan (Owner Occupier, Principal & Interest)

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager

    interest rate

    3.64% p.a. variable

    comparison rate*

    3.66% p.a.

    upfront fees

    $150

    Go to site

    More info

    • Owner occupier only
    • Available to new borrowings to HSBC of $50,000 or more
    • Your own Personal Relationship Manager
    • Interest rate: 3.64% p.a. variable
    • Comparison rate*: 3.66% p.a.
    • Upfront fees: $150
    • Ongoing fees: $0.00
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free online
    • Offset account: no
    • Maximum loan to value ratio: 90.00%
    • Minimum loan amount: $50,000
    • Maximum loan amount: $7,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    7.0

    Based on 109 HSBC home loan reviews

    Need more information?
    Go to site

    More info

*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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*WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

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