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Bankstown City Credit Union customer reviews

Overall rating
7.8/10
Price
7.3/10
Features
7.4/10
Customer service
8.0/10
Convenience
6.6/10
Trust
8.2/10
Based on 30 reviews as rated by the Mozo community. More about the mozo ratings

Recent Bankstown City Credit Union customer reviews

  • Bankstown City Credit Union Bank Account

    Overall rating   10 / 10
    Get an account ASAP

    I have been with Bankstown City Credit Union since they first opened up. I have had a personal loan during that time and they were excellent when I made a few late payments. They never made me pay any extra for defaulting, they also gave $500 in a bonus for staying on when they merged with Unity Union and also their customer service is exceptional than any other bank as they go above and beyond to help. For example, there have been a few times I've needed a years worth of statements and never ever have they charged me. They where more than willing to print it out for me even though I have the Bank App and could've done it myself. I could keep on praising them but my memory isn't as good as it use to be.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Camellia, New South Wales, reviewed 7 months ago
    More Bankstown City Credit Union bank account customer reviews
  • Bankstown City Credit Union Home Loan

    Overall rating   7 / 10
    More opening hours, convenient Saturdays

    Staff are very friendly and helpful every time.

    Price
    7 / 10
    Features
    7 / 10
    Customer service
    9 / 10
    Convenience
    5 / 10
    Trust
    8 / 10
    Less
    Karen, New South Wales, reviewed over 5 years ago
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  • Bankstown City Credit Union Personal Loan

    Overall rating   10 / 10
    Excellent customer service

    I needed a personal loan, I didn't have much or any savings, but when I went to the Bankstown Credit Union and explained my situation and I had been to the Commonwealth Bank which knocked me back cause I had a bad saving history , the Bankstown Credit Union had no problem in accepting my claim , as long I would allow direct debit from my pay , and they gave me 5 years to pay it .

    Price
    10 / 10
    Features
    7 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Camellia, New South Wales, reviewed over 6 years ago
    More Bankstown City Credit Union personal loan customer reviews
  • Bankstown City Credit Union Debit Card

    Overall rating   10 / 10
    Splendid

    I love them

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Jose, , reviewed over 6 years ago
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  • Bankstown City Credit Union Savings Account

    Overall rating   10 / 10
    Great

    Amazing

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Morgan, , reviewed over 6 years ago
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  • Bankstown City Credit Union Term Deposit

    Overall rating   9 / 10
    I have been happy with their rates so far.

    They are always ready to listen to your concerns and are ready to give you an answer to your problem that may be a worry you. Always courteous and informative when approached.

    Price
    7 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    9 / 10
    Trust
    10 / 10
    Less
    Mozo community reviewer, New South Wales, reviewed about 8 years ago
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  • Bankstown City Credit Union Credit Card

    Overall rating   6 / 10

    Read all the terms and conditions to not get caught out.

    Price
    4 / 10
    Features
    6 / 10
    Customer service
    4 / 10
    Convenience
    7 / 10
    Trust
    6 / 10
    Less
    Daniel, New South Wales, reviewed about 11 years ago
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