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bcu credit card reviews

bcu
bcu's overall rating for credit cards

(as rated by the Mozo community)

9.1 / 10

based on 68 reviews

Price

Features

Customer service

Convenience

Trust

Featured credit card from bcu

Recent bcu credit card reviews

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   8 / 10

Excellent service all round.

BCU are the best with their credit card which was proven when mine was fraudulently used by an overseas company in Spain to pay for Air Fares. I do not have a passport and have never been out of Australia and did not authorise anyone paying $980...

Full review

BCU are the best with their credit card which was proven when mine was fraudulently used by an overseas company in Spain to pay for Air Fares. I do not have a passport and have never been out of Australia and did not authorise anyone paying $980 for an Air Fare. BCU followed up on this and refunded me much to my great pleasure.

    Price   8 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

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Ronald, New South Wales, reviewed 6 days ago

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   10 / 10

Honest

They are so down to earth, honest, and I have complete trust in them.

Full review

They are so down to earth, honest, and I have complete trust in them.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Elisabeth, New South Wales, reviewed about 2 months ago

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   10 / 10

I will be leaving my bank and joining BCU.

Kerrie was extremely helpful and so quick with the whole process. She explained everything very clearly and made the experience very pleasant!!

Full review

Kerrie was extremely helpful and so quick with the whole process. She explained everything very clearly and made the experience very pleasant!!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Carly, New South Wales, reviewed over 3 years ago

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   10 / 10

Smooth transfer from old to new

First time balance transfer, Nathan was very helpful.

Full review

First time balance transfer, Nathan was very helpful.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Trust   10 / 10

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Kimberlie, Queensland, reviewed over 3 years ago

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   10 / 10

Excellent service

Very happy with the service and WOW very fast response - thank you BCU

Full review

Very happy with the service and WOW very fast response - thank you BCU

    Price   10 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Sonia, New South Wales, reviewed over 3 years ago

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   7 / 10

Fabulous

I found BCU customer service to be outstanding and a quick and pleasant experience setting up my credit card.

Full review

I found BCU customer service to be outstanding and a quick and pleasant experience setting up my credit card.

    Price   7 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   6 / 10

    Trust   7 / 10

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Breanna, New South Wales, reviewed over 3 years ago

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   10 / 10

A1

Nathan was excellent! Great service and well mannered.

Full review

Nathan was excellent! Great service and well mannered.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Fred, New South Wales, reviewed over 3 years ago

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   10 / 10

friendly and helpful

Emily is very easy to deal with, actioned my request quickly. Happy customer.

Full review

Emily is very easy to deal with, actioned my request quickly. Happy customer.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Paula, New South Wales, reviewed over 3 years ago

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   10 / 10

Excellent Service

Great, highly recommended.

Full review

Great, highly recommended.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Alistair, New South Wales, reviewed over 3 years ago

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   10 / 10

Judgement free

Rebecca was really helpful and understanding of my situation, she talked to me and gave me options which I was very happy with!

Full review

Rebecca was really helpful and understanding of my situation, she talked to me and gave me options which I was very happy with!

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Maddie, New South Wales, reviewed over 3 years ago

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   10 / 10

Fast, friendly, easy to use service.

I love my credit card

Full review

I love my credit card

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Chris, New South Wales, reviewed over 3 years ago

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   9 / 10

Fantastic customer service

I dealt with Dale who made the whole process extremely easy, I felt as though I was his only customer. Dale was at all time friendly, courteous and helpful whilst still being extremely business like. Thank you Dale, you made this a very easy and...

Full review

I dealt with Dale who made the whole process extremely easy, I felt as though I was his only customer. Dale was at all time friendly, courteous and helpful whilst still being extremely business like. Thank you Dale, you made this a very easy and stress free process!!

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Neil, Victoria, reviewed over 3 years ago

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   10 / 10

Very happy with the service I received.

Kerrie was a pleasure to deal with in regards to a balance transfer on my credit card. She was always very quick to reply to any queries and questions. I would highly recommend Kerrie and BCU.

Full review

Kerrie was a pleasure to deal with in regards to a balance transfer on my credit card. She was always very quick to reply to any queries and questions. I would highly recommend Kerrie and BCU.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Kayla, New South Wales, reviewed over 3 years ago

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   9 / 10

Wouldn't go to another bank

It has been a pleasure dealing with credit union and all the staff are great

Full review

It has been a pleasure dealing with credit union and all the staff are great

    Price   7 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Mouna, New South Wales, reviewed over 3 years ago

bcu

bcu Classic Credit Card Classic Credit Card review

Overall rating   10 / 10

Very personal service.

Amazing customer service!!!! Rebecca was great.

Full review

Amazing customer service!!!! Rebecca was great.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Renee, South Australia, reviewed over 3 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Credit card comparisons on Mozo - rates updated daily

  • Citi Platinum - Balance Transfer Offer

    Citi Platinum - Balance Transfer Offer

    • 0% per annum for 26 months on purchases and balance transfers
    • No Annual Fee for the first year then $199 each year after.
    • Complimentary International Travel Insurance

    balance transfer rate

    0% p.a. for 26 months and then 22.24% p.a. (1.50% balance transfer fee)

    purchase rate

    21.49% p.a.

    annual fee

    $149 $49 in the first year

    Go to site

    More info

    • 0% per annum for 26 months on purchases and balance transfers
    • No Annual Fee for the first year then $199 each year after.
    • Complimentary International Travel Insurance
    • Balance transfer rate: 0% p.a. for 26 months and then 22.24% p.a. (1.50% balance transfer fee)
    • Annual fee: $149 $49 in the first year
    • Purchase rate: 21.49% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 22.24% p.a.
    • Fee for cash withdrawals: 3.5%, min $3.50
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, cashback, gift cards, retail rewards and shopping gift cards.
    Overall rating

    5.2

    Based on 1263 Citi credit card reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2019

    American Express Velocity Platinum Card

    American Express Velocity Platinum Card

    • 0.0% p.a. on balance transfers for the first 12 months
    • Receive 100,000 bonus Velocity Points when you apply online by 12 February 2020, are approved and spend $3,000 on your new Card within the first 3 months.
    • Enjoy 2 complimentary Virgin Australia lounge passes each anniversary year at selected domestic airports

    balance transfer rate

    0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)

    purchase rate

    20.74% p.a.

    annual fee

    $375

    Go to site

    More info

    • 0.0% p.a. on balance transfers for the first 12 months
    • Receive 100,000 bonus Velocity Points when you apply online by 12 February 2020, are approved and spend $3,000 on your new Card within the first 3 months.
    • Enjoy 2 complimentary Virgin Australia lounge passes each anniversary year at selected domestic airports
    • Balance transfer rate: 0% p.a. for 12 months and then 20.74% p.a. (1.00% balance transfer fee)
    • Annual fee: $375
    • Purchase rate: 20.74% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals:
    • Fee for cash withdrawals:
    • Rewards description: Points automatically transferred to your Velocity account
    Overall rating

    6.6

    Based on 872 American Express credit card reviews

    Need more information?
    Go to site

    More info

  • NAB Low Rate Card

    NAB Low Rate Card

    • 0% purchase rate for the first 6 months
    • Up to 55 days interest free on purchases
    • Secure online application and fast response

    balance transfer rate

    0% p.a. for 6 months and then 21.74% p.a. (2.00% balance transfer fee)

    purchase rate

    0% p.a. for 6 months then 13.99% p.a.

    annual fee

    $59

    Go to site

    More info

    • 0% purchase rate for the first 6 months
    • Up to 55 days interest free on purchases
    • Secure online application and fast response
    • Balance transfer rate: 0% p.a. for 6 months and then 21.74% p.a. (2.00% balance transfer fee)
    • Annual fee: $59
    • Purchase rate: 0% p.a. for 6 months then 13.99% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.74% p.a.
    • Fee for cash withdrawals: 2%, Min $2.50
    • Rewards description:
    Overall rating

    6.7

    Based on 4193 NAB credit card reviews

    Need more information?
    Go to site

    More info

  • Suncorp Clear Options Platinum (Suncorp Rewards)

    Suncorp Clear Options Platinum (Suncorp Rewards)

    • 0% p.a. for 14 months on balance transfers
    • 3x Reward Points on everyday Eligible Transactions in the first 6 months (T&Cs apply)
    • Up to 55 days interest free on retail purchases (T&Cs apply)

    balance transfer rate

    0% p.a. for 14 months and then 21.99% p.a.

    purchase rate

    0% p.a. for 14 months then 20.74% p.a.

    annual fee

    $129 $49 in the first year

    Go to site

    More info

    • 0% p.a. for 14 months on balance transfers
    • 3x Reward Points on everyday Eligible Transactions in the first 6 months (T&Cs apply)
    • Up to 55 days interest free on retail purchases (T&Cs apply)
    • Balance transfer rate: 0% p.a. for 14 months and then 21.99% p.a.
    • Annual fee: $129 $49 in the first year
    • Purchase rate: 0% p.a. for 14 months then 20.74% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 21.99% p.a.
    • Fee for cash withdrawals: 3.50%, min $3.50
    • Rewards description: Redeem your points for travel, gift cards, retail rewards and shopping gift cards.
    Overall rating

    6.6

    Based on 418 Suncorp credit card reviews

    Need more information?
    Go to site

    More info

  • Citi Platinum - Purchase Rate Offer

    Citi Platinum - Purchase Rate Offer

    • Low Annual Fee at $49 for the first year then $149 each year after.
    • 0% per annum for 13 months on purchases and balance transfers.
    • Complimentary International Travel Insurance.

    balance transfer rate

    0% p.a. for 13 months and then 22.24% p.a. (1.00% balance transfer fee)

    purchase rate

    0% p.a. for 13 months then 21.49% p.a.

    annual fee

    $149 $49 in the first year

    Go to site

    More info

    • Low Annual Fee at $49 for the first year then $149 each year after.
    • 0% per annum for 13 months on purchases and balance transfers.
    • Complimentary International Travel Insurance.
    • Balance transfer rate: 0% p.a. for 13 months and then 22.24% p.a. (1.00% balance transfer fee)
    • Annual fee: $149 $49 in the first year
    • Purchase rate: 0% p.a. for 13 months then 21.49% p.a.
    • Interest free days: 55
    • Interest rate on cash withdrawals: 22.24% p.a.
    • Fee for cash withdrawals: 3.5%, min $3.50
    • Rewards description: Transfer points to a range of airline programs or redeem your points for travel, cashback, gift cards, retail rewards and shopping gift cards.
    Overall rating

    5.2

    Based on 1263 Citi credit card reviews

    Need more information?
    Go to site

    More info

**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

Want more? Compare all 226 credit cards in the Mozo comparison engine.

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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

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