BCU are the best with their credit card which was proven when mine was fraudulently used by an overseas company in Spain to pay for Air Fares. I do not have a passport and have never been out of Australia and did not authorise anyone paying $980 for an Air Fare. BCU followed up on this and refunded me much to my great pleasure.
Kerrie was extremely helpful and so quick with the whole process. She explained everything very clearly and made the experience very pleasant!!
I dealt with Dale who made the whole process extremely easy, I felt as though I was his only customer. Dale was at all time friendly, courteous and helpful whilst still being extremely business like. Thank you Dale, you made this a very easy and stress free process!!
Kerrie was a pleasure to deal with in regards to a balance transfer on my credit card. She was always very quick to reply to any queries and questions. I would highly recommend Kerrie and BCU.
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