Thumbnail icon for bcu

bcu Credit card reviews

Overall rating
9.1/10
Price
8.7/10
Features
8.5/10
Customer service
9.5/10
Convenience
9.1/10
Trust
9.3/10
Based on 68 reviews as rated by the Mozo community.
Write a review

Recent bcu credit card reviews

Sort reviews by: date | star rating
  • bcu Classic Credit Card review

    Overall rating   9 / 10
    Great customer service

    When I had trouble with a Fraud from Spain (my card number was used to pay for someone's airfare) they followed it up and even though they didn't get the money back they reimbursed my account in full. They are so supportive of their customers and will definitely look after you.

    Read full review
    Price
    9 / 10
    Features
    5 / 10
    Customer service
    10 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Ronald, New South Wales, reviewed 2 months ago
  • bcu Classic Credit Card review

    Overall rating   10 / 10
    Honest

    They are so down to earth, honest, and I have complete trust in them.

    Read full review
    Price
    7 / 10
    Features
    7 / 10
    Customer service
    10 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Elisabeth, New South Wales, reviewed 9 months ago
  • bcu Classic Credit Card review

    Overall rating   10 / 10
    I will be leaving my bank and joining BCU.

    Kerrie was extremely helpful and so quick with the whole process. She explained everything very clearly and made the experience very pleasant!!

    Read full review
    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Carly, New South Wales, reviewed about 4 years ago
  • bcu Classic Credit Card review

    Overall rating   10 / 10
    Smooth transfer from old to new

    First time balance transfer, Nathan was very helpful.

    Read full review
    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Trust
    10 / 10
    Less
    Kimberlie, Queensland, reviewed about 4 years ago
  • bcu Classic Credit Card review

    Overall rating   10 / 10
    Excellent service

    Very happy with the service and WOW very fast response - thank you BCU

    Read full review
    Price
    10 / 10
    Features
    10 / 10
    Customer service
    9 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Sonia, New South Wales, reviewed about 4 years ago
  • bcu Classic Credit Card review

    Overall rating   7 / 10
    Fabulous

    I found BCU customer service to be outstanding and a quick and pleasant experience setting up my credit card.

    Read full review
    Price
    7 / 10
    Features
    5 / 10
    Customer service
    10 / 10
    Convenience
    6 / 10
    Trust
    7 / 10
    Less
    Breanna, New South Wales, reviewed about 4 years ago
  • bcu Classic Credit Card review

    Overall rating   8 / 10
    Very good service

    Great service and product

    Read full review
    Price
    7 / 10
    Features
    6 / 10
    Customer service
    9 / 10
    Convenience
    8 / 10
    Trust
    8 / 10
    Less
    Richard, New South Wales, reviewed about 4 years ago
  • bcu Classic Credit Card review

    Overall rating   10 / 10
    A1

    Nathan was excellent! Great service and well mannered.

    Read full review
    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Fred, New South Wales, reviewed about 4 years ago
  • bcu Classic Credit Card review

    Overall rating   10 / 10
    friendly and helpful

    Emily is very easy to deal with, actioned my request quickly. Happy customer.

    Read full review
    Price
    9 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Paula, New South Wales, reviewed about 4 years ago
  • bcu Classic Credit Card review

    Overall rating   10 / 10
    Excellent Service

    Great, highly recommended.

    Read full review
    Price
    9 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Alistair, New South Wales, reviewed about 4 years ago
  • bcu Classic Credit Card review

    Overall rating   10 / 10
    Judgement free

    Rebecca was really helpful and understanding of my situation, she talked to me and gave me options which I was very happy with!

    Read full review
    Price
    9 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Maddie, New South Wales, reviewed about 4 years ago
  • bcu Classic Credit Card review

    Overall rating   10 / 10
    Fast, friendly, easy to use service.

    I love my credit card

    Read full review
    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Chris, New South Wales, reviewed about 4 years ago
  • bcu Classic Credit Card review

    Overall rating   9 / 10
    Fantastic customer service

    I dealt with Dale who made the whole process extremely easy, I felt as though I was his only customer. Dale was at all time friendly, courteous and helpful whilst still being extremely business like. Thank you Dale, you made this a very easy and stress free process!!

    Read full review
    Price
    9 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Neil, Victoria, reviewed about 4 years ago
  • bcu Classic Credit Card review

    Overall rating   10 / 10
    Very happy with the service I received.

    Kerrie was a pleasure to deal with in regards to a balance transfer on my credit card. She was always very quick to reply to any queries and questions. I would highly recommend Kerrie and BCU.

    Read full review
    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Kayla, New South Wales, reviewed about 4 years ago
  • bcu Classic Credit Card review

    Overall rating   9 / 10
    Wouldn't go to another bank

    It has been a pleasure dealing with credit union and all the staff are great

    Read full review
    Price
    7 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Mouna, New South Wales, reviewed about 4 years ago
    • Load more reviews

    Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Credit card comparisons on Mozo - rates updated daily

    • Low Rate Credit Card

      Purchase rate
      11.99% p.a.
      Balance transfer rate
      0% p.a. for 13 months and then 21.74% p.a.
      Annual fee
      $49 $0 in the first year
      Rewards program

      Promoted

    • Qantas Premier Platinum

      Purchase rate
      19.99% p.a.
      Balance transfer rate
      0% p.a. for 18 months and then 21.99% p.a.
      Annual fee
      $299 $199 in the first year
      Rewards program
      Qantas Frequent Flyer

      Promoted

    • Qantas Discovery Card

      Purchase rate
      20.74% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $0
      Rewards program
      Qantas Frequent Flyer

      Promoted

    • Breeze Mastercard

      Purchase rate
      0% p.a. for 15 months then 12.99% p.a.
      Balance transfer rate
      2.99% p.a. for 9 months and then 12.99% p.a. (0% balance transfer fee)
      Annual fee
      $79
      Rewards program

      Promoted

    • Platinum Edge Credit Card

      Purchase rate
      20.74% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $195
      Rewards program
      Membership Rewards

      Promoted

    **Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

    Want more? Compare all 212 credit cards in the Mozo comparison engine.

    Compare more credit cards

    About Mozo community reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.