bcu credit card reviews

Kerrie was extremely helpful and so quick with the whole process. She explained everything very clearly and made the experience very pleasant!!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

First time balance transfer, Nathan was very helpful.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   / 10

Trust   10 / 10

Less

Very happy with the service and WOW very fast response - thank you BCU

Price   10 / 10

Features   10 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I found BCU customer service to be outstanding and a quick and pleasant experience setting up my credit card.

Price   7 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   7 / 10

Less

Nathan was excellent! Great service and well mannered.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Emily is very easy to deal with, actioned my request quickly. Happy customer.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Great, highly recommended.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Rebecca was really helpful and understanding of my situation, she talked to me and gave me options which I was very happy with!

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I love my credit card

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I dealt with Dale who made the whole process extremely easy, I felt as though I was his only customer. Dale was at all time friendly, courteous and helpful whilst still being extremely business like. Thank you Dale, you made this a very easy and stress free process!!

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   10 / 10

Less

Kerrie was a pleasure to deal with in regards to a balance transfer on my credit card. She was always very quick to reply to any queries and questions. I would highly recommend Kerrie and BCU.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

It has been a pleasure dealing with credit union and all the staff are great

Price   7 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Amazing customer service!!!! Rebecca was great.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Really good service even though it took a while to get back tome. was xmas break though so everything up in the air around Xmas.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

Less

Always a pleasure.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Kerrie was wonderful; I cannot speak more highly of her service - fabulous and very professional, and she was so friendly!

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Great service and product

Price   7 / 10

Features   6 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   8 / 10

Less

I love the staff at BCU.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Rebecca has been an excellent service provider with a great eye for detail. The overall experience banking with BCU and with Rebecca has made it so convenient and hassle free.She is a real asset to the company.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Emily made the whole experience easy. Lovely to deal with.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

I'm just blown away that I am able to see my family for Christmas thanks to Emily and BCU

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

My phone enquiry was dealt with, professionally and quickly by Emily.

Price   6 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   9 / 10

Less

Easy to apply great assistance from Nathan Catliffe .

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

The customer service is great and very helpful.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Emily at BCU Coffs Harbour is the best I have ever dealt with at any bank in my life. She doesn't just do her job with care she actually cares about the person she is dealing with.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less