BCU are the best in my eyes as they have helped when my card was hacked and money was spent on airfares in Spain and I don't have a passport. They are always polite and helpful and even though things are a little different since their joining with P & N I still find them the best in the business.
They are so down to earth, honest, and I have complete trust in them.
Kerrie was extremely helpful and so quick with the whole process. She explained everything very clearly and made the experience very pleasant!!
First time balance transfer, Nathan was very helpful.
Very happy with the service and WOW very fast response - thank you BCU
I found BCU customer service to be outstanding and a quick and pleasant experience setting up my credit card.
Emily is very easy to deal with, actioned my request quickly. Happy customer.
Rebecca was really helpful and understanding of my situation, she talked to me and gave me options which I was very happy with!
I dealt with Dale who made the whole process extremely easy, I felt as though I was his only customer. Dale was at all time friendly, courteous and helpful whilst still being extremely business like. Thank you Dale, you made this a very easy and stress free process!!
Kerrie was a pleasure to deal with in regards to a balance transfer on my credit card. She was always very quick to reply to any queries and questions. I would highly recommend Kerrie and BCU.
It has been a pleasure dealing with credit union and all the staff are great
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