BCU personal loan reviews

BCU
BCU's overall rating for personal loans

(as rated by the Mozo community)

9.7 / 10

based on 62 reviews

Price

Features

Customer service

Convenience

Trust

Featured personal loan from BCU

Recent BCU personal loan reviews

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Awesome

Great service

Great service

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Ben (NSW), reviewed 11 months ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   9 / 10

Great service

Well looked after and provided all sufficient information I asked and also very satisfying customer service

Well looked after and provided all sufficient information I asked and also very satisfying customer service

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jye (NSW), reviewed 11 months ago

BCU

BCU personal loan review

Overall rating   10 / 10

Excellent customer service

Excellent customer service & super quick at approving/processing personal loan

Excellent customer service & super quick at approving/processing personal loan

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Tammy (NSW), reviewed 11 months ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Helpful and Easy To Deal With!

Bec was a delight to deal with and despite recent difficulties in my relationship with BCU and the new practises, my confidence has been somewhat restored in my dealings with Bec and Emily of South Tweed. Bec in particular was like dealing with...

Bec was a delight to deal with and despite recent difficulties in my relationship with BCU and the new practises, my confidence has been somewhat restored in my dealings with Bec and Emily of South Tweed. Bec in particular was like dealing with BCU of old! Personable, helpful and efficient .... thanks Bec!!

    Price   6 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Patricia (QLD), reviewed 11 months ago

BCU

BCU personal loan review

Overall rating   10 / 10

Will recommend to anyone wanting a loan!

My loan manager was very quick to contact me when I was approved and he was patient, very patient. I (39M) definitely am an extremely happy customer!

My loan manager was very quick to contact me when I was approved and he was patient, very patient. I (39M) definitely am an extremely happy customer!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Maddisyn (NSW), reviewed 11 months ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Great service

Emily was great, got it all sorted without a fuss and was very polite and a pleasure to deal with!

Emily was great, got it all sorted without a fuss and was very polite and a pleasure to deal with!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Samuel (NSW), reviewed 11 months ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Excellent

Emily was nothing but helpful to the both of us, as well as myself being a first time loan recipient, she had nothing but time and patience for me and all my question

Emily was nothing but helpful to the both of us, as well as myself being a first time loan recipient, she had nothing but time and patience for me and all my question

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Melanie (NSW), reviewed 11 months ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Good

Very fast service

Very fast service

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Frances (NSW), reviewed 11 months ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Thank you

Good service, just in time of what I needed.

Good service, just in time of what I needed.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Daniel (NSW), reviewed 11 months ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Great

Great service, reliable bank.

Great service, reliable bank.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Corey (NSW), reviewed 11 months ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Efficient.

Quick Service, done in a day!

Quick Service, done in a day!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Rhys (NSW), reviewed 11 months ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   9 / 10

A hassle free experience with desired outcome.

The service was exceptional and Rebecca provided all information in a friendly and concise manner. A pleasure to deal with!

The service was exceptional and Rebecca provided all information in a friendly and concise manner. A pleasure to deal with!

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Rita (NSW), reviewed 11 months ago

BCU

BCU personal loan review

Overall rating   10 / 10

So very happy!

Getting a car loan from BCU was easy and hassle free, even if it took a bit of time because of the credit department.

Getting a car loan from BCU was easy and hassle free, even if it took a bit of time because of the credit department.

    Price   10 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Emma (NSW), reviewed 11 months ago

BCU

BCU personal loan review

Overall rating   10 / 10

Excellent!

I was treated with respect in a clear and inclusive manner. Proud to be a long term member of BCU. Great service

I was treated with respect in a clear and inclusive manner. Proud to be a long term member of BCU. Great service

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Kerry (NSW), reviewed 12 months ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Very impressed with the service.

I am a new customer to BCU and Kerrie made me feel very welcome. She was easy to contact and always replied to emails promptly. Nothing seemed like to much trouble going above and beyond to help me out. My positive experience with Kerrie and my...

I am a new customer to BCU and Kerrie made me feel very welcome. She was easy to contact and always replied to emails promptly. Nothing seemed like to much trouble going above and beyond to help me out. My positive experience with Kerrie and my personal loan has facilitated the decision to open all accounts with BCU. I would very much recommend BCU.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Kayla (NSW), reviewed 12 months ago

BCU

BCU personal loan review

Overall rating   8 / 10

Thanks

Easy to communicate with Emily, always friendly and helpful. Love not having to sit on hold for a ridiculous amount of time. Always straight through to BCU staff.

Easy to communicate with Emily, always friendly and helpful. Love not having to sit on hold for a ridiculous amount of time. Always straight through to BCU staff.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jeremy (QLD), reviewed 12 months ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Will never look anywhere else!!

Great, efficient and personal.

Great, efficient and personal.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Kattya (NSW), reviewed 12 months ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   8 / 10

Very happy

Was very quick and easy, and fast response and approval. Very happy

Was very quick and easy, and fast response and approval. Very happy

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Georgia (NSW), reviewed about 1 year ago

BCU

BCU personal loan review

Overall rating   10 / 10

Great Service

Unbelievable customer service. Pleased to complete process.

Unbelievable customer service. Pleased to complete process.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Luke (NSW), reviewed about 1 year ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Great service. I would recommend.

Would like a bit lower rate but great overall.

Would like a bit lower rate but great overall.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Wararat (QLD), reviewed about 1 year ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   8 / 10

Very personal and great service

I liked the whole process - very personal and great service by Karen.

I liked the whole process - very personal and great service by Karen.

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Simon (NSW), reviewed about 1 year ago

BCU

BCU personal loan review

Overall rating   10 / 10

Kerrie is worth more - and no I don't know her

I am extremely happy with the service I have received. The reason I didn't give 10 all up is because I think the interest rate is a bit high considering the rates from the reserve bank at present.

I am extremely happy with the service I have received. The reason I didn't give 10 all up is because I think the interest rate is a bit high considering the rates from the reserve bank at present.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kerry (NSW), reviewed about 1 year ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   9 / 10

Good

Fast and friendly service

Fast and friendly service

    Price   6 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Karine (NSW), reviewed about 1 year ago

BCU

BCU Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Very pleased with the great and helpful service.

Very pleased with the great and helpful service.

Very pleased with the great and helpful service.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jayde (QLD), reviewed about 1 year ago

BCU

BCU personal loan review

Overall rating   10 / 10

Fantastic

Great experience, really quick service, friendly kind staff who explained everything clearly to me.

Great experience, really quick service, friendly kind staff who explained everything clearly to me.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Sarah (NSW), reviewed about 1 year ago

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Personal loan comparisons on Mozo Rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    RateSetter Unsecured Personal Loan - 1 Year Term (Variable)

    RateSetter Unsecured Personal Loan - 1 Year Term (Variable)

    • Low rates for borrowers with good credit
    • 1 min rate estimate, simple online application
    • No exit fees, no early repayment fees

    interest rate

    5.10% p.a.to 5.60% p.a.

    comparison rate*

    6.46% p.a.to 6.96% p.a.based on $10,000
    over 3 years

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 3 year $10,000 loan at 5.10% would cost $11,005.69 including fees.

    • Low rates for borrowers with good credit
    • 1 min rate estimate, simple online application
    • No exit fees, no early repayment fees
    • Other benefits:
    • Upfront fee: $200
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $2,001.00
    • Maximum loan amount: $45,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • Hunter United Secured Personal Loan (Variable - not for debt consolidation)

    Hunter United Secured Personal Loan (Variable - not for debt consolidation)

    • Borrow up to $70,000 for just about anything (with security)
    • Get 6.99% (comparison rate 7.91%) for cars less than 5 years old
    • No early repayment penalties and flexible repayment options

    interest rate

    9.45% p.a.

    comparison rate*

    10.36% p.a.based on $30,000
    over 5 years

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 9.45% would cost $38,489.38 including fees.

    • Borrow up to $70,000 for just about anything (with security)
    • Get 6.99% (comparison rate 7.91%) for cars less than 5 years old
    • No early repayment penalties and flexible repayment options
    • Other benefits:
    • Upfront fee: $250
    • Monthly fee: $8.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Vehicle
    • Minimum loan amount:
    • Maximum loan amount: $70,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    5.0

    Based on 1 Hunter United personal loan reviews

    Need more information?
    Go to site

    More info

  • HSBC Unsecured Personal Loan (Fixed)

    HSBC Unsecured Personal Loan (Fixed)

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget

    interest rate

    9.50% p.a.

    comparison rate*

    10.06% p.a.based on $30,000
    over 5 years

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 9.50% would cost $38,253.35 including fees.

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget
    • Other benefits:
    • Upfront fee: $150
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Overall rating

    7.0

    Based on 4 HSBC personal loan reviews

    Need more information?
    Go to site

    More info

  • now FINANCE Unsecured Personal Loan - Excellent Credit (Fixed)

    now FINANCE Unsecured Personal Loan - Excellent Credit (Fixed)

    • Get rewarded for a great credit history
    • Know your Interest Rate before you Apply (rate based on your credit history)
    • Apply Online up to $40K over 7 years

    interest rate

    9.95% p.a.to 11.95% p.a.

    comparison rate*

    11.41% p.a.to 13.4% p.a.based on $30,000
    over 5 years

    Go to site

    More info

    Terms from 2 to 7 years. Representative example: a 5 year $30,000 loan at 9.95% would cost $39,375.41 including fees.

    • Get rewarded for a great credit history
    • Know your Interest Rate before you Apply (rate based on your credit history)
    • Apply Online up to $40K over 7 years
    • Other benefits:
    • Upfront fee: $395
    • Monthly fee: $13.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly
    • Security required: Unsecured
    • Minimum loan amount: $4,000.00
    • Maximum loan amount: $40,000.00
    • Minimum loan term: 2 Years
    • Maximum loan term: 7 Years
    Need more information?
    Go to site

    More info

  • Latitude Low Rate Personal Loan (Fixed, Unsecured)

    Latitude Low Rate Personal Loan (Fixed, Unsecured)

    • Available to new Latitude personal loan customers only
    • Applicants must be mortgage holders or homeowners
    • Applicants must have an excellent credit rating

    interest rate

    9.99% p.a.

    comparison rate*

    11.22% p.a.based on $30,000
    over 5 years

    Go to site

    More info

    Terms from 2 to 7 years. Representative example: a 5 year $30,000 loan at 9.99% would cost $39,265.82 including fees.

    • Available to new Latitude personal loan customers only
    • Applicants must be mortgage holders or homeowners
    • Applicants must have an excellent credit rating
    • Other benefits:
    • Upfront fee: $250
    • Monthly fee: $13.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $20,000.00
    • Maximum loan amount:
    • Minimum loan term: 2 Years
    • Maximum loan term: 7 Years
    Overall rating

    4.4

    Based on 63 Latitude personal loan reviews

    Need more information?
    Go to site

    More info

Want more? Compare all 185 personal loans in the Mozo comparison engine.

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* The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are for the amounts and terms quoted, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans, and apply only to these examples. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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