bcu personal loan reviews

bcu
bcu's overall rating for personal loans

(as rated by the Mozo community)

9.3 / 10

based on 86 reviews

Price

Features

Customer service

Convenience

Trust

Featured personal loan from bcu

Recent bcu personal loan reviews

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Awesome

Great service

Full review

Great service

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Ben, New South Wales, reviewed over 2 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   9 / 10

Great service

Well looked after and provided all sufficient information I asked and also very satisfying customer service

Full review

Well looked after and provided all sufficient information I asked and also very satisfying customer service

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jye, New South Wales, reviewed over 2 years ago

bcu

bcu personal loan review

Overall rating   10 / 10

Excellent customer service

Excellent customer service & super quick at approving/processing personal loan

Full review

Excellent customer service & super quick at approving/processing personal loan

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Tammy, New South Wales, reviewed over 2 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Helpful and Easy To Deal With!

Bec was a delight to deal with and despite recent difficulties in my relationship with BCU and the new practises, my confidence has been somewhat restored in my dealings with Bec and Emily of South Tweed. Bec in particular was like dealing with...

Full review

Bec was a delight to deal with and despite recent difficulties in my relationship with BCU and the new practises, my confidence has been somewhat restored in my dealings with Bec and Emily of South Tweed. Bec in particular was like dealing with BCU of old! Personable, helpful and efficient .... thanks Bec!!

    Price   6 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Patricia, Queensland, reviewed over 2 years ago

bcu

bcu Special Car Loan (Less than 5 years old, Variable, Secured) personal loan review

Overall rating   10 / 10

Will recommend to anyone wanting a loan!

My loan manager was very quick to contact me when I was approved and he was patient, very patient. I (39M) definitely am an extremely happy customer!

Full review

My loan manager was very quick to contact me when I was approved and he was patient, very patient. I (39M) definitely am an extremely happy customer!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Maddisyn, New South Wales, reviewed over 2 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Great service

Emily was great, got it all sorted without a fuss and was very polite and a pleasure to deal with!

Full review

Emily was great, got it all sorted without a fuss and was very polite and a pleasure to deal with!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Samuel, New South Wales, reviewed over 2 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Excellent

Emily was nothing but helpful to the both of us, as well as myself being a first time loan recipient, she had nothing but time and patience for me and all my question

Full review

Emily was nothing but helpful to the both of us, as well as myself being a first time loan recipient, she had nothing but time and patience for me and all my question

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Melanie, New South Wales, reviewed over 2 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Good

Very fast service

Full review

Very fast service

    Price   9 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Frances, New South Wales, reviewed over 2 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Thank you

Good service, just in time of what I needed.

Full review

Good service, just in time of what I needed.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Daniel, New South Wales, reviewed over 2 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Great

Great service, reliable bank.

Full review

Great service, reliable bank.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Corey, New South Wales, reviewed over 2 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Efficient.

Quick Service, done in a day!

Full review

Quick Service, done in a day!

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Rhys, New South Wales, reviewed over 2 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   9 / 10

A hassle free experience with desired outcome.

The service was exceptional and Rebecca provided all information in a friendly and concise manner. A pleasure to deal with!

Full review

The service was exceptional and Rebecca provided all information in a friendly and concise manner. A pleasure to deal with!

    Price   8 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Rita, New South Wales, reviewed over 2 years ago

bcu

bcu personal loan review

Overall rating   10 / 10

So very happy!

Getting a car loan from BCU was easy and hassle free, even if it took a bit of time because of the credit department.

Full review

Getting a car loan from BCU was easy and hassle free, even if it took a bit of time because of the credit department.

    Price   10 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Emma, New South Wales, reviewed over 2 years ago

bcu

bcu personal loan review

Overall rating   10 / 10

Excellent!

I was treated with respect in a clear and inclusive manner. Proud to be a long term member of BCU. Great service

Full review

I was treated with respect in a clear and inclusive manner. Proud to be a long term member of BCU. Great service

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kerry, New South Wales, reviewed over 2 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Very impressed with the service.

I am a new customer to BCU and Kerrie made me feel very welcome. She was easy to contact and always replied to emails promptly. Nothing seemed like to much trouble going above and beyond to help me out. My positive experience with Kerrie and my...

Full review

I am a new customer to BCU and Kerrie made me feel very welcome. She was easy to contact and always replied to emails promptly. Nothing seemed like to much trouble going above and beyond to help me out. My positive experience with Kerrie and my personal loan has facilitated the decision to open all accounts with BCU. I would very much recommend BCU.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kayla, New South Wales, reviewed over 2 years ago

bcu

bcu personal loan review

Overall rating   8 / 10

Thanks

Easy to communicate with Emily, always friendly and helpful. Love not having to sit on hold for a ridiculous amount of time. Always straight through to BCU staff.

Full review

Easy to communicate with Emily, always friendly and helpful. Love not having to sit on hold for a ridiculous amount of time. Always straight through to BCU staff.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Jeremy, Queensland, reviewed over 2 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Will never look anywhere else!!

Great, efficient and personal.

Full review

Great, efficient and personal.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kattya, New South Wales, reviewed over 2 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   8 / 10

Very happy

Was very quick and easy, and fast response and approval. Very happy

Full review

Was very quick and easy, and fast response and approval. Very happy

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   8 / 10

Less

Georgia, New South Wales, reviewed almost 3 years ago

bcu

bcu personal loan review

Overall rating   10 / 10

Great Service

Unbelievable customer service. Pleased to complete process.

Full review

Unbelievable customer service. Pleased to complete process.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Luke, New South Wales, reviewed almost 3 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Great service. I would recommend.

Would like a bit lower rate but great overall.

Full review

Would like a bit lower rate but great overall.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Wararat, Queensland, reviewed almost 3 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   8 / 10

Very personal and great service

I liked the whole process - very personal and great service by Karen.

Full review

I liked the whole process - very personal and great service by Karen.

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Simon, New South Wales, reviewed almost 3 years ago

bcu

bcu personal loan review

Overall rating   10 / 10

Kerrie is worth more - and no I don't know her

I am extremely happy with the service I have received. The reason I didn't give 10 all up is because I think the interest rate is a bit high considering the rates from the reserve bank at present.

Full review

I am extremely happy with the service I have received. The reason I didn't give 10 all up is because I think the interest rate is a bit high considering the rates from the reserve bank at present.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Kerry, New South Wales, reviewed almost 3 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   9 / 10

Good

Fast and friendly service

Full review

Fast and friendly service

    Price   6 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Karine, New South Wales, reviewed almost 3 years ago

bcu

bcu Freedom Loan (Variable, Secured) personal loan review

Overall rating   10 / 10

Very pleased with the great and helpful service.

Very pleased with the great and helpful service.

Full review

Very pleased with the great and helpful service.

    Price   9 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Jayde, Queensland, reviewed almost 3 years ago

bcu

bcu Special Car Loan (Less than 5 years old, Variable, Secured) personal loan review

Overall rating   10 / 10

Fantastic

Great experience, really quick service, friendly kind staff who explained everything clearly to me.

Full review

Great experience, really quick service, friendly kind staff who explained everything clearly to me.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Sarah, New South Wales, reviewed almost 3 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Personal loan comparisons on Mozo - rates updated daily

  • HSBC Unsecured Personal Loan (Fixed)

    HSBC Unsecured Personal Loan (Fixed)

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget

    interest rate

    8.50% p.a.to 16.99% p.a.

    comparison rate*

    9.06% p.a.to 17.53% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $5.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 8.50% would cost $37,379.76 including fees.

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget
    • Other benefits:
    • Upfront fee: $150
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Overall rating

    6.4

    Based on 19 HSBC personal loan reviews

    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2018

    Harmoney Unsecured Personal Loan (Fixed)

    Harmoney Unsecured Personal Loan (Fixed)

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate

    interest rate

    6.99% p.a.to 26.95% p.a.

    comparison rate*

    7.69% p.a.to 28.21% p.a.based on $30,000
    over 5 years

    fees

    $500.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.99% would cost $36,133.67 including fees.

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate
    • Other benefits:
    • Upfront fee: $500
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $70,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • Bank Australia Lifestyle Personal Loan (Variable, Unsecured)

    Bank Australia Lifestyle Personal Loan (Variable, Unsecured)

    • Additional payments accepted
    • No early exit fees
    • Experts Choice Winner 2017 - Australia's Best Bank

    interest rate

    11.89% p.a.

    comparison rate*

    12.94% p.a.based on $10,000
    over 3 years

    fees

    $150.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 10 years. Representative example: a 3 year $10,000 loan at 11.89% would cost $12,088.25 including fees.

    • Additional payments accepted
    • No early exit fees
    • Experts Choice Winner 2017 - Australia's Best Bank
    • Other benefits:
    • Upfront fee: $150
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $1,000.00
    • Maximum loan amount:
    • Minimum loan term: 1 Year
    • Maximum loan term: 10 Years
    Overall rating

    7.6

    Based on 15 Bank Australia personal loan reviews

    Need more information?
    Go to site

    More info

  • ANZ Unsecured Personal Loan (Fixed)

    ANZ Unsecured Personal Loan (Fixed)

    • A Fixed Personal Loan with terms from 1 to 7 years
    • 60 Sec. Response time
    • Borrow up to $50,000

    interest rate

    12.45% p.a.

    comparison rate*

    13.32% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 12.45% would cost $41,500.53 including fees.

    • A Fixed Personal Loan with terms from 1 to 7 years
    • 60 Sec. Response time
    • Borrow up to $50,000
    • Other benefits: ANZ Loan Protection Insurance available.
    • Upfront fee: $150
    • Monthly fee: $10.00
    • Exit fee: $300.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    6.9

    Based on 1148 ANZ personal loan reviews

    Need more information?
    Go to site

    More info

  • Australian Military Bank Unsecured Personal Loan - Excellent Credit (Variable)

    Australian Military Bank Unsecured Personal Loan - Excellent Credit (Variable)

    • A Variable Rate Personal Loan giving you flexibility, a competitive interest rate and fast approval
    • Tailored rates based on your personal credit history
    • Apply online. Redraw Facility

    interest rate

    7.88% p.a.to 18.82% p.a.

    comparison rate*

    8.72% p.a.to 20.22% p.a.based on $30,000
    over 5 years

    fees

    $100.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 7.88% would cost $37,094.22 including fees.

    • A Variable Rate Personal Loan giving you flexibility, a competitive interest rate and fast approval
    • Tailored rates based on your personal credit history
    • Apply online. Redraw Facility
    • Other benefits:
    • Upfront fee: $100
    • Monthly fee: $10.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $1,000.00
    • Maximum loan amount: $80,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    5.9

    Based on 33 Australian Military Bank personal loan reviews

    Need more information?
    Go to site

    More info

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

Want more? Compare all 202 personal loans in the Mozo comparison engine.

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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