bcu savings account reviews

Love it.

Trust   10 / 10

Less

Excellent service.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   9 / 10

Less

Useless my pay took twice as long to be processed changed banks I would like to win this iPad Air for a disabled girl who can't afford one in a disability nurse.

Price   3 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   2 / 10

Trust   3 / 10

Less

Good local business with all the services I need.

Price   7 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   8 / 10

Less

Nearest branch is in Lismore 40km away but as I visit Lismore around three times a month this is no major inconvenience. I am set up for internet banking and find the staff friendly when I need to visit the branch.

Price   7 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

Less

Emily helped me and my wife with everything.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

Emily was very helpful and got everything done quickly

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

Less

Best ever for banking...

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Great. Don't like big banks. Only downside no branches outside area.

Price   9 / 10

Features   2 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   8 / 10

Less

Great customer service, always willing to give the best advice on what will benefit you the most.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Do not like banks, it is just a great credit union.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

Less

I went into the grafton shopping centre to open a new account with bcu. I can say they not only stuffed up opening a basic account but they were so rude. I may look a little rough around the edges but I earn in excess of 100,000.00 a year and was looking for a financial institution to do big business with. I like to do a simple thing like open an account as a test of service. I will never go to bcu grafton ever again.

Price   3 / 10

Features   4 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

Less

Easy to get service and helpful staff.

Price   7 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

Less

Convenience, competitiveness, local organisation.

Price   9 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Simple to use on line & if going into branch, friendly, helpful staff.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Great customer service, friendly helpful staff. Online banking is easy.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

Less

I think BCU is the best. They are always so helpful and there is nothing that they can't do for you. They always find the best savings accounts, debit card etc. I trust them completely. They even ring you if they see an online transaction that may look suspicious.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

It can be inconvenient if traveling because you can't get money out.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   5 / 10

Trust   9 / 10

Less

They're great

Price   5 / 10

Features   6 / 10

Customer service   7 / 10

Convenience   6 / 10

Trust   9 / 10

Less

I love my bank because they helped me with finding the best options with me and have the best service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Very helpful and friendly and always trying to help out in any way they can.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

Less

I have banked with BCU for over 20 years & I find their Customer Service has never let me down. BCU's online banking is user friendly. BCU has an app that convenient & easy to use. I have not found any cons with this institute as I have found their Customer Service are helpful at all times.

Price   5 / 10

Features   3 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   9 / 10

Less

I think they are a great bank never had any problem and they meet my needs

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

Less

Great Business attitude and friendliness from staff and reliable

Price   6 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   10 / 10

Less

Very user friendly

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less