bcu savings account reviews

Excellent service.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   8 / 10

Trust   9 / 10

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Useless my pay took twice as long to be processed changed banks I would like to win this iPad Air for a disabled girl who can't afford one in a disability nurse.

Price   3 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   2 / 10

Trust   3 / 10

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Good local business with all the services I need.

Price   7 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   8 / 10

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Nearest branch is in Lismore 40km away but as I visit Lismore around three times a month this is no major inconvenience. I am set up for internet banking and find the staff friendly when I need to visit the branch.

Price   7 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   7 / 10

Trust   10 / 10

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Emily helped me and my wife with everything.

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Emily was very helpful and got everything done quickly

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Best ever for banking...

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great. Don't like big banks. Only downside no branches outside area.

Price   9 / 10

Features   2 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   8 / 10

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Great customer service, always willing to give the best advice on what will benefit you the most.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Do not like banks, it is just a great credit union.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

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I went into the grafton shopping centre to open a new account with bcu. I can say they not only stuffed up opening a basic account but they were so rude. I may look a little rough around the edges but I earn in excess of 100,000.00 a year and was looking for a financial institution to do big business with. I like to do a simple thing like open an account as a test of service. I will never go to bcu grafton ever again.

Price   3 / 10

Features   4 / 10

Customer service   0 / 10

Convenience   0 / 10

Trust   0 / 10

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Easy to get service and helpful staff.

Price   7 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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Convenience, competitiveness, local organisation.

Price   9 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Simple to use on line & if going into branch, friendly, helpful staff.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great customer service, friendly helpful staff. Online banking is easy.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

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I think BCU is the best. They are always so helpful and there is nothing that they can't do for you. They always find the best savings accounts, debit card etc. I trust them completely. They even ring you if they see an online transaction that may look suspicious.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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It can be inconvenient if traveling because you can't get money out.

Price   7 / 10

Features   7 / 10

Customer service   9 / 10

Convenience   5 / 10

Trust   9 / 10

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I love my bank because they helped me with finding the best options with me and have the best service.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Very helpful and friendly and always trying to help out in any way they can.

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   8 / 10

Trust   9 / 10

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I have banked with BCU for over 20 years & I find their Customer Service has never let me down. BCU's online banking is user friendly. BCU has an app that convenient & easy to use. I have not found any cons with this institute as I have found their Customer Service are helpful at all times.

Price   5 / 10

Features   3 / 10

Customer service   8 / 10

Convenience   6 / 10

Trust   9 / 10

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Bananacoast Credit Union's greatest pro is they are personal and friendly both in store and over the phone. I feel confident talking to them about my financial options and they always give good advice. Their interest rates can't always be as competitive as the big banks but their genuine care for the customer definitely balances this out.

Price   9 / 10

Features   4 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Great interest rates, and caring staff. Wouldn't change banks if I got paid to.

Price   6 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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Good bank but coverage is fairly limited.

Price   8 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   4 / 10

Trust   9 / 10

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Very friendly staff, easy manageable accounts. I love the security device on internet banking. I feel my details are very safe.

Price   7 / 10

Features   5 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Loyal and certainty at all times.

Price   6 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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